Reviews for ONE: AI, Email & SMS Marketing

Quick help & very helpful. Thankyou for making my first experience so easy ! I highly recommend this app for a tasteful pop up discount code

Just signed up for this app and setup was super quick & easy. Customer service was great too- they were quick to respond. Excited to have this integrated with my store!

Shimmer Me

2023-01-09

United States

Rosy was awesome! She helped make sure I did not miss any steps while setting up my features. Love this app!

We've been using this application for more than 5 months now. Really happy with the results. Highly recommend it.

Nice app. Customer service is great and fast.

I'm very pleased with the support. Any task is resolved in minutes. A very easy-to-use app overall. 10/5

El equipo de one es fantástico, nos ha atendido Sra Maya y hemos solucionado nuestro problema al momento, muy profesional y agradable. Muy contento de colaborar con ONE.

maya is the absolute best staff member, very helpful and encouraged me with everything, helped with all my problems! shes actually the best. 10/10

Was having issues with picture quality when creating marketing emails. Noelia assisted us and was great! Resolved issue and even offered more suggestions on how to improve the email. Thanks Noelia for great customer service :)

Great customer service! My store now has a nice addition to it and I'm excited for my customers to interact with my discount code on my website.

The first impression is fantastic - I needed a pop-up type that wasn't available from the templates. Using the online chat supporter Fola created it in minutes. I am looking forward to getting the reactions from customers.

Su atención al cliente es inigualable y súper personalizada. ¡Bien ahí! De manera general es una gran aplicación.

Fast, friendly, and really helpful service...as far as chat support is concerned, they do it right! Kudos to my tech ROSY for superior intuitive assistance today!

I have just started using this app and its already great! Its believable how much support they are offering! thank you so much :)

Great app, and a great support team. Answers all of my questions in a timely fashion. If you are looking for an easy simple to use effective app, then this is a must download for you

Excellent support from the team, needed help and reached out for the live chat support... Rosy was very helpful and fast.

The support has been amazing they have helped me figure out what I needed to get done and Noelia has been a great help!

Avevo un Problema con l'invio delle mail, li ho contattati ed hanno risolto tutto. Rapidi, professionali, disponibili, gentili e competenti. Top

Le service en chat et les conseils de ONE sont excellents ! J'ai eu besoin d'aide afin de redimensionner la pop up que j'avais choisie. Fola et son équipe ont fait le travail pour moi. Ils m'ont donné entière satisfaction. Ils répondent rapidement, ils illustrent avec des copies d'écran leurs réponses pour une meilleure compréhension. En plus, ils m'ont donné des conseils afin de mieux gérer le confort d'utilisation de l'appli pour les internautes. Ils vous suivent jusqu'a bout de vos demandes Je recommande fortement cette application !!

Muito bom aplicativo, o suporte é bem rapido e em portugues para ajudar. Nota mil!!! Vou usar em outras lojas.

App wouldnt install on my store for some isolated reason but the customer support was fast and personalized (real people). They want to help you. I found alternatives for what I needed so this review is strictly for the customer support

This app is great! Their customer service team is awesome. I look forward to using ONE to make many sales on my shop.

App fatta proprio bene, assistenti gentili e disponibili, non pensavo di poter avere tutta una gamma di possibili campagne, e sopratutto la possibilità di modificare a proprio piacimento i template, fantastico. Mi serviva proprio quest'app

The customer support name Rosy Roberts is beyond amazing. I love every minute. She was able to explain everything in detail and much more. I got great advice from her. Thank you so much again I am new to this app and I need support till I learn all these tricks. Naomi from the support center walk me thru all this mess I created. Fix my problem so quickly make sure I understand and will not let me leave till all this is done to my satisfaction. Amazing support. Thank you Naomi so much

I recently had the pleasure of using the Shopify app, ONE, and I was extremely impressed by the level of customer service I received. From the moment I installed the app, the team at ONE was there to help me every step of the way. The customer support team was quick to respond to any questions or concerns I had, and they were always willing to go above and beyond to ensure that my experience with the app was as seamless as possible. Whether I needed help with setting up my account or had a question about a specific feature, the team was always there to help. In addition to their excellent customer service, the app itself is top-notch. It's easy to use, intuitive, and has all the features I need to run my online store smoothly. I highly recommend the Shopify app, ONE, to anyone looking for an upsell, cross-sell and pop-up solution for their e-commerce needs. The great customer service is just an added bonus.