Reviews for ONE: AI, Email & SMS Marketing

Amazing customer service! They always help me whenever I encounter a problem, and they are very patient!

Pretty good app! I am using it to create pop-up campaigns. The setup is quite smooth, however, there is room for improvements to make the duplication of email templates easier. Customer support is great though and will help you through all the challenges you might encounter on the way. Recommended for beginners and for those who want to start from scratch without a clear idea of what they want.

I've eliminated the need for many other apps using ONE, it performs a utility role and still outperforms other apps solely dedicated to each one of these areas. Not only that but fantastic professional customer support! Highly recommend.

ritarosabeachwear™

2023-01-30

United States

Naomi helped today with some pop ups and rewards. She was very patience and knowledgeable. Way to go. Nice job!

so much features for marketing tools in one place, a must have app for any shopify store, just get started with it, peace

Bei Gott das Ding ist Genial, hab direkt ein Sale damit gemacht, nutzt es, so wollen die Customer dann eher was von euch holen, falls eure Preise auch etwas höher sind :)

The app is pretty cool. It's easy to navigate once you get the hang of it. I had a slight issue (a misunderstanding on my part) and through the chat I quickly got it fixed. Rissa was super helpful and very patient. Her attitude was pleasant, and she is very knowledgeable on the topics in which I needed help. She even went the extra mile to give me some pointers for my site. Her feedback is A1! I highly recommend using this app.

A MUST HAVE! I was working on a marketing campaign and didn't save it correctly. Lou was able to save the day! I appreciate the excellent customer service and how easy this app is to use on my website!

I have only had the app for a few days but I can say that the customer service chat is amazing and very helpful!

Ottimo supporto veloce ed efficiente, qualsiasi problematica o dubbio viene risolto immediatamente, ottima integrazione con Shopify. App perfetta fa quello che promette di fare.

Great customer service! Rissa was incredibly helful! The app looks very user friendly and everything is going smoothly. Thank you so much!

Free application that suddenly became paid with little notice for no reason at all. I do not recommend using it as there are better applications than this.

Ho iniziato a usare da pochi giorni questa app e mi piace davvero usarla! Aiuta il mio sito web a far crescere molti clienti con le funzionalità pop-up. I modelli per i pop-up sono belli e possono facilmente attirare le persone a rimanere sul mio sito web per un po ':) Anche il servizio clienti di ONE è cordiale e disponibile e ti aiutano con pazienza a risolvere i problemi e seguirti passo a passo nel risolverli. Al momento sono contenta!

Precisei de ajuda com o suporte e Kate foi super prestativa e rápida com o suporte. Recomendo demais!

Been using the app for pop-ups and customer service is amazing - very helpful and responsive. Kudos to the team!

So far I am using this apps for months and I really enjoy using it! It helps my website grows a lot of customers with the pop ups features. Furthermore, the templates for the pop ups are so pretty and it can easily attracts people to stay at my website for a little while :) The customer service from ONE is so friendly and helpful too. LOVE!!

Another great responsive support chat with Rissa this time. They have their eye on the ball... an App is only as good as it's support... this is a GREAT App!! PH I've tried them all. Nothing comes close to this App and nothing comes close to their online chat support. Knowledgeable, patient, and a pleasure to engage with. Don't waste your time on others... this is THE ONE !

Have been using this app for about a week and I'm absolutely impressed. The app functionalities are really practical and meet most of my needs, and the customer service - just wow. It's not every day that you get to download a great app AND get great customer service. Regardless of who chats with me, the service is impeccable and they really go all out to fix my issues almost instantly. Kudos and keep it up, team!

Such a fantastic app with excellent customer service. Rissa from the support team always goes above and beyond to help out with any issues. Highly recommended.

I had great customer service throughout the whole process of setting up each app. Highly recommend this app!

Beautiful themes and samples. Very user friendly. The support is also super nice. For me the best app in this area. I would definitely recommend it.

Very helpful and friendly. They have a lot of different aspects that can be implemented in your emails to make it look amazing. I would recommend.

The best customer service!! If ever I have an issue it is resolved quickly and the reps are so kind. Email Marketing has been helpful for our band to disseminate important information and expand our reach.

Great service! Fast reply, and patient. Everyone in the team are very nice. I believe they will keep make this app better, that most important.

Fast Replies, good team, they help you understand how the app works simply, and provides the best ways to get conversions. Beginner friendly