Reviews for Omnisend Email Marketing & SMS

The support from Omnisend has been amazing!! I love the chat option and they responded to me very quickly and resolved my issues perfectly.

The Omnisend is simple yet functional and the support is exceptional. They respond my inquiries quickly and if anything was not solved, they provide us with the solution later for sure. Thank you.

Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.

Five stars for Omnisend support -- Luiz was quickly responsive (even though it was before 9am EST), and had an easy solution for me, including screenshots. The fix was made to our automated form within minutes.

I downloaded this app to help with a customised email confirmation for one of the products available to purchase on my website. I've contacted support twice now with general enquiries and they have got back to me really quickly and been super helpful. Would highly recommend this app!

Nice customer service... I am very happy using Omnisend... very recommended. Kristina was very helpfully

Great app and the customer service is amazing. They are quick to respond and answer any questions you have. Should out to Salma for all the help.

Baarath was very helpful in helping me set it up and figure out why it wasn't sending. Very good app and support

Amazing app, super user-friendly, countless possibilities for creative people, and amazing templates for those, who don't have the time. Support was great too! Shoutout to Kristina

Kristina was a great help! Replied to my message and fixed my issue in less that 3 mins. The app is super easy to use and very well set out :)

Super application, on pilote parfaitement notre activité Je gère les paniers abandonnés via Omnisend et plus directement depuis shopify c'est beaucoup mieux. Le support est hyper réactif.

Omnisend is great whenever you want to get started with email marketing. They are adapting and updating fast, meaning launching new features and functions almost all the time which I think is great. I have had some trouble with them from time to time due to the fact that it has been various knowledge level in support as well as the tool not always working as expected (segmentation not working properly as one example). However, I'm still recommending it to others as it's easy to get started and it feels very modern and fast-moving.

We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.

Olesia was very kind and professional. In seconds she solved my problem. I am very happy with the customer service chat.

Luiz help was really really helpful, and he found the solution really quickly ! many thanks for this :)

First they have very limited templates. And then I raised first case related to one of the templates and they've failed to resolve it. Instead working on it their tech team advised me to use jpeg and other supported formats. While there was no issue with the format as I used jpeg only. Had given them real campaign code to check - not sure why they asked for it if they had to give generic advice. They again asked me to wait for tech team's revert. They actually don't look at the problem and intend to solve, but rather give generic advices.

A littble bit expensive,but their service is great,i think i will keep this app on my store to run our email campaigns.

I've been using this Omnisend tool for a year, and the new builder is too easy to use ready-made templates are excellent, and the most fantastic Customer Support team is just mind-blowing. Whenever I get stuck, I just hit my problem in their inbox, and they do their best to resolve it. You guys are doing a great job, including Kristina, Nikola, Olesia, Yuliia, Salma, Deniz, Stefan, Sanya and others. I highly appreciate your hard work. May God bless all of you.

Seems pretty good so far. Good customer service shout out to my boy Luiz, being really helpful. That's all for now.

Olesia helped me connect my Shopify store to Omnisend and thanks to her support everything went smoothly. Really recommend Omnisend customer support!

Hi - I am a newbie to an online business and probably asked a lot of dumb questions but everyone was very helpful. A big thanks to Kristina for checking out my forms and automations.

I was having trouble integrating a form as a full landing page and Kamilia, Yuliia and the Tech Team helped me out with that. The customer service is on point.

The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service

The Omnisend customer service is so good!! Stefan and Sanya were so quick to respond, effective at solving my problem and kind throughout. Thanks!!

Diego was great and helped me figure out why my pop-up was not popping up at first. Great customer service. The are right there on the spot when you need them.