Reviews for Omnisend Email Marketing & SMS

Omnisend is super easy and seamless. It allowed me to set up pop up email sign ups, email automations, and multiple marketing campaigns in just a few clicks. Kayque from their support team was super helpful and guided me in every step of the way. Check out the free plan and when your store grows go for the paid plan!

mishmish swimwear

2024-08-07

Italy

Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second ♥️ best email marketing provider ever!

I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support

Charmed Aroma

2024-08-06

Canada

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Dilara not only helped my sort my issues setting up my first email but she sent me a screen recording to visually walk me through the whole process. Excellent customer service!! Very happy I've made the change

Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!

I was having some issues with the discount set up and Maria was very helpful and super fast to solve it! The platform is really easy to use and there's a lot one can do with it. Would totally recommend!

Maria was very helpful, she took the time to fully understand my question and walked me through how to solve all of my questions!

J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme. De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.

Kayque was a great help and very patiently helping me. Im so grateful for the help. Thank you Kayque. THE BEST PERSON EVER

This app was good, untill they started deceiving their customers. At first, the payment was based on how many emails and sms messages can you send, now they are doing some tricky way to take money from you, and they are charging on the amount of subscribers you have. We have just 600 active subscribers, and they are charging us like we have 3000 +. HIGHLY AVOID THIS APP!!!

Thank you, Dilara, for your exceptional help in solving my problem. Dilara, was amazing. the service was quick, she even provided a screen recording helping me with my issue.

It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.

Always amazing service and a great platform

Easy to use and Kayque was very very helpful.

Flying Apple Vintage

2024-08-01

United States

Works great, much better than mailchimp. Pricing and features set them above anyone else. On top of that thier customer support is top notch, Kayque was super helpful helping me with a DNS update issue.

Kayque was helpful and fast

This app is way easier to use and the customer service is awesome! They helped me resolve my issue!

That has to be the best support ive ever seen! The App itself works amazingly well. Its easy to use and has a LOT of Features. Worth every penny in my opinion. But boy... that support is DE_LICIOUS! Friendly and fast and always helpful! 12/10!

MR2 Heaven

2024-07-31

United States

Mathias truly made my day. He was super knowledgeable, kind, helpful and quick to reply to any questions i had. 5 stars! Omnisend is a great platform and integrates seamlessly with many other platforms. Great, intuitive, simple and easy to use and one can send any type of email they wish for

the best EMAIL MARKETING APP,ez to installation and support team gets back as fast as they can

I would not have been able to fix my issue without Sanya. She quickly assessed the issue and provided me with very clear steps on how to fix. We were done in a matter of minutes. Excellent customer service from Sanya, she was wonderful to work with.

I had an issue with my SPF records and was walked through the process by Sanya. She was great and knowledgeable and helped get my issue resolved.

Hello there, Thank you for your 5-star review! We're delighted to hear that you're satisfied with our service. If there's anything more we can do for you, or if you need further assistance, please feel free to reach out. We appreciate your feedback and are here to support you!

Hello there, Thank you for the 5-star rating! We're delighted to hear that you're so pleased with our service. If there's anything more we can do to assist you or enhance your experience, please let us know. We're here to help!