Reviews for Omnisend Email Marketing & SMS

Afrihair

2024-12-08

Great support - didn't need it for any issue with the software just to check over an automation I had setup to make sure it was correct. They went above and beyond to help me fix an issue I had with it and get it working. I'd say this is really great value for what you get. Thank you for the kind words! 😊 We’re thrilled to hear our support team could go above and beyond to help you fine-tune your automation. It’s always great to know Omnisend is delivering value for you!

This App so easy to setup I recommend it to you as a shopify store owner Thanks so much for the shoutout! 🌟 We love hearing how easy setup was—Shopify store owners, take note! Here’s to smooth sailing and great results ahead.

Thank you Mathías: BEST CUSTOMER CHAT SERVICE i have ever experienced. I've had many chat customer support experiences, by talking to Mathías was by far one of the best i've ever had. (no waiting line) Explanations are very precise & in a friendly way. He thinks along with the problems that I had and gave me some very useful insights. I just started my Omnisend account because I got stuck on another mailing platform (i was stuck on some things for a while...), but because of his explenations of the available features, which i will be using in the future, I will be building my mailing automation on Omnisend, which is now simply connected to my Shopify account (with his help). He also helped me with segmentations & much more. I'm still a free user but will be upgrading very soon. Please give this man a raise, he deserves it! Thanks again Mathías, kind regards Peter Thank you, Peter! 🎉 Mathías might need to frame this review—it’s that good! We’re so happy he could make your experience exceptional and help you transition to Omnisend so seamlessly. We can’t wait to see how your automations take off!

I have tried multiple email services, but this one so far is the best customer support, and I love that it includes SMS. It integrates easily, and the features are awesome. I used to have multiple apps for various features I wanted on my website, but this one has everything. Customizing is also simple, and scheduling is easy, which is one thing I was looking for! Thank you for the amazing feedback! 😊 We’re thrilled to hear that Omnisend is ticking all the boxes for you. Simplifying your marketing while keeping things powerful and easy is what we’re all about. We’re excited to keep supporting you every step of the way!

perfect support and great app. Baka helped me a lot! Thank you for the fantastic review! 😊 Baka’s probably smiling ear to ear knowing he could help. We’re so happy you’re loving both the app and the support!

Easy to use platform and easy for startup companies to grow, thank you for helping my growing candle business www.valorharvest.com, greatly appreciated. Thank you for the glowing review! 🌟 We’re thrilled to be part of your candle business journey. With www.valorharvest.com glowing brighter every day, we can’t wait to see what’s next for you!

Easy to set up and use Thank you for the great feedback! We’re thrilled to hear you found Omnisend easy to set up and use—making your life simpler with email & SMS marketing that’s so good, it’s boring 🥱 is exactly what we aim for!

Super helpful support and quick solution from Maria! Thanks for the awesome review! 😊 Maria will be thrilled to hear she made such a quick impact. We’re always here to help—and Maria’s definitely one of our speed champions! 🏆

Vermont Nut Free Chocolates

2024-11-29

Bad customer service. Unreliable email sends. We’re truly sorry to hear that the support we provided fell short of your expectations. We sincerely apologize for the inconvenience caused by the slight delay in delivering your emails. We understand how critical timely communication is, and we deeply regret any impact this may have had on your campaigns. Please rest assured that the issue was resolved the same day, after a few hours. Following up on the matter, our senior support specialist reached out to offer further assistance and ensure everything was fully addressed. We are continually working to improve and will take steps to prevent such situations from occurring in the future. If you have any questions or concerns, please don’t hesitate to reach out. Your feedback is incredibly important to us, and we are committed to earning back your trust and improving your experience with Omnisend.

The Omnisend Team is amazing, always here to help 24/7. They helped us whenever we needed and provided the best answers. Thank you Team, truly PROs! Thank you for the fantastic review! Not going to lie, we think we’re PROs too! 😎 We’re so glad to hear our team could help whenever you needed us. We’ll keep being here for you 24/7, ready to tackle anything!

Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people. Thank you for the amazing feedback! 😊 It’s wonderful to hear you’re loving the app and our support team, especially Emna. We promise we’ll keep the bar high—no faults allowed! We’re always here whenever you need us.

The app is very easy to use, lots of options, even if you are not experienced with making newsletters, you will be able to learn how to make the most fabulous newsletter campaigns. The customer service chat is very supportive. I have contacted them so many times because I was not familiar with so many things and didn't know what to do, but they have always been very patient and supportive. Thank you Mariia for your kind assistance and excellent advice. Thank you for such a fabulous review! 😊 We’re thrilled to hear that even without newsletter experience, you’re creating masterpieces. And Mariia’s patience? We might need to bottle that up for the rest of us. 😉 We’ll be sure to share your kind words with her. We’re always here to help, no matter how many questions come our way!

Minnesota Custom Woolens

2024-11-28

Best ever! I have tried several different Email Marketing apps and this by far is the best! Great assistance, easy to use and priced right! Best ever? Wow, you’ve made our day! 😊 Thank you for the amazing feedback—it’s fantastic to hear Omnisend stands out from the crowd. We’re thrilled you love the ease of use, great support, and value. Here’s to many successful campaigns ahead!

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much. Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!

Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you! Thank you for the awesome review! 😊 Mariia truly is excellent - we’re seriously thinking about cloning her with all the great feedback she gets! 😉 We’re thrilled to know your issue was resolved quickly and to your satisfaction. Don’t hesitate to reach out if you need anything else!

La personne qui m'a aidée a pris le temps nécessaire pour résoudre mon problème avec beaucoup de professionnalisme et de patience. Grâce à lui, tout fonctionne parfaitement maintenant. Un grand merci pour cette qualité d'accompagnement, ça fait toute la différence ! Wow, merci for such a thoughtful review! 😊 It’s fantastic to hear that the support you received made a real difference, and we’re so glad everything is running smoothly now. We pride ourselves on providing the best service, and your kind words confirm we’re on the right track!

Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind. We’re blushing over here! 😊 So glad Omnisend is making life easier for you—it’s what we’re here for. And Burak? We think they deserve a trophy for being so helpful and kind (though they’ll probably settle for this amazing review)! Thanks for sharing!

Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you! Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!

Dilara helped fast and polite Thank you for the kind words! We’re thrilled to hear that Dilara’s speedy and polite assistance made your day a little easier. We’ll make sure to pass this along—compliments like yours are what keep us all smiling! 😊

I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support! Wow, thank you for the glowing review! 🌟 Sanya’s professional and efficient service really shines, doesn’t it? We’re so glad we could help you get everything sorted. Feel free to reach out anytime for more great service!

First class! Prompt and friendly response. Thank you for the kind words! We aim to keep our responses as prompt and friendly as a coffee delivery on a Monday morning! ☕ Glad we could help!

Sila helped me to fix the issue I got when I was struggling some problem on the mobile version. Very kind and wonderful Service! I will keep going to use. I recommend this app to other shop owners too! Big thanks to Sila for saving the day (and your mobile version)! 😄 We’re thrilled to hear you’re sticking with us, and we appreciate the recommendation. Here’s to many more smooth sailing experiences!

Easy to contact for help. Very customizable and easy to use. Great system! Our interface might be smooth, but it’s nothing compared to how smooth your review was! 😄 You just made our day—thank you!

Great app and support from Mariia. Highly recommend to try it out :) Appreciate the recommendation! Mariia and the team are doing a little happy dance—thanks for making our day brighter. 😄

@Maria from omnisend was super helpful. I am not a website wiz, so she made the journey when I had trouble with the set up so much easier. Thank you! So glad Maria could smooth out the setup process! Who needs to be a website wiz when you’ve got backup like that? 😊 Thanks for the shoutout!