Reviews for Okendo: Product Reviews & UGC

Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!

Okendo is great. We love the attributes to help our help our users find the perfect product. We also love the email sequencing.

Okendo is great! We love it as a tool for our professionals to share feedback and techniques on product use. It is a huge asset to our digital experience.

Great product that has increased the number of reviews we collect weekly by 8x from our previous reviews platform. Support is top notch with local teams to help our developers give a beautiful customised wrapping to their product. Highly recommend if your wanting a review platform that you can start with plug and play and then move to customise to your hearts content in the future.

After using Yopto we decided to make the switch to Okendo. We really like how our customers can leave reviews on various product attributes; this allows us to glean better insights than just a simple star rating. Customer service is great from both online agents and our dedicated account manager.

We've been using Okendo for almost 3 years now. The initial setup and merging of our existing reviews were all take care of seamlessly without any involvement from our side. Their ongoing support over the years and flexibility is second to none. The customer attribute feature is one of their standout features for us. They are constantly adding new features and the recent integration with Klaviyo is definitely a must have. This is one of the must have apps for any store using Shopify!

The Okendo team is the most flexible and attentive staff you can find. They are always willing to go above and beyond to give their customers what they need. Great support and great app. We couldn’t recommend more.

Since we’ve installed Okendo as our reviews platform, we’ve seen a huge increase in the number of reviews we collect! Our customers like how easy it is to ask a question and see pictures from other customers. We love the ability to collect customer attributes and incorporate them into our email marketing with Klaviyo. And they provide the best support I’ve ever seen—Amanda is awesome!!! Okendo should be on anyone’s short list when vetting reviews platforms. They offer a great feature set at much better value than other options.

Great review app. Customer support is excellent. The price is very good and dashboard is easy to use.

Beau Hudson

2020-09-22

Australia

We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.

ZitSticka

2020-09-20

United States

Fantastic team who helped build the app seamlessly into our website so the designs matched up. An easy, simple platform for reviews with a great user interface. Would highly recommend.

Great app and customer service is very helpful. I would highly recommend using this app for reviews.

Probably the easiest integration I've had so far - the team are super quick to respond and the app is super easy to use. A few months in now, no issues at all.

Great product and excellent service The app is user friendly, easy to pick up, and use. Works fine with other apps making the job done smoothly. The customer service is excellent. It helps us collecting the reviews and make it available on the other market places. Highly recommended!

I use Okendo to give credibility to my customers through real customer reviews. We've been using it for about 6 months and it's been wonderful! People love to leave us their reviews, share their photos and videos with us, and help fellow customers shop easier. Okendo is very easy to setup and use and the customer service is the best.

After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!

Okendo is really great, we love it! We were able to get it connected to all the other tools we use, everything very easy to set up. Recently they added a new (or revamped?) integration with Klaviyo, which got me very excited. With new features being added – and others improved – plus the excellent customer service and fair price, I totally recommend them. A top-the-bar review system is a must nowadays, and Okendo is our top choice.

We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.

We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.

Kat the Label

2020-09-16

Australia

Okendo has been simple to use and great for conversions on our store. Easy to use and looks really high end - Scott was great and helped customise it all for us. Highly recommend!

ONE/SIZE

2020-09-15

United States

We are collecting valuable feedback with our customers through the Okendo reviews app. The layout is perfect and we love the ability to publicly reply to reviews and questions. We cannot wait to be able to filter by user attributes.

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

This app is great, the Okendo team did a great job helping us customize our front end and set up review request flows. It is proving a great conversion booster and customer engagement tool!

Sunnylife

2020-09-11

Australia

If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.