Reviews for Okendo: Product Reviews & UGC

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!

The Okendo customer support team was extremely helpful and made the transition from Yotpo seamless. Amazing tool, easy to use.

Great App! The onboarding is quick and easy and the value VS other apps is just so much better. Highly recommend.

so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.

Delightful onboarding experience from the team at Okendo, easy to use platform and great features. Definitely recommend.

Sheila was super helpful in getting me up and running with Okendo for our site. Looking forward to using the app.

Primal Kitchen

2021-07-07

United States

The integration between Shopify and Okendo is outstanding and I found it very easy to import reviews from another source. The turnaround time is amazing too-In just a matter of an hour or two the reviews were live on our page. Margaux from Okendo is such a pleasure to work with. Not only did she help walk me through the process, She also worked with one of my vendors to ensure their reviews would import correctly into Okendo! Thank you so much! I highly recommend Okendo and their team for your review needs.

I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !

I used different apps for the review on my shop. I was not happy with it. so I start to chat with the Okendo consultant. They are very friendly, not pushy but very helpful. I was impressed that they could help me to set up everything I needed for my webshop. Before I publish it, she even looked everything through and suggested detailed industry insight for a better setting. Very happy. published today and reviews are coming in!! Thank you!

We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!

Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.

Great app, and great support team. Pricing is very affordable compared to other apps that do the exact same thing. Highly recommend. Does exactly what I needed it to do.

Drizzle Honey

2021-06-29

Canada

Okendo is more expensive than we'd like, but it is a fantastic way to capture reviews and offer something in return to customers who leave a review. They have really great customer service and we were able to customize how the Reviews tab shows up on mobile vs desktop. I wish there were more pricing tiers.

Vitamin A Swim

2021-06-25

United States

Just switched over from Yotpo to Okendo, their support and dev team went above and beyond. Seamless transition!

Okendo has been working great for us for years. The fact that everything happens in the background is extremely valuable, from review request emails, to review publishing, to a live slack feed of new submissions - here's some more info on our experience: https://www.okendo.io/customers/nomad/

This app is great! particularly the simplistic design of the widgets. The customer support has been very helpful in executing certain requests such as adding widgets and personalising them! Most requests are attended to quickly!

I had a great experience using this app for reviews on our newly launched website. It integrates seamlessly with Shopify and is user-friendly and easy to navigate.The onboarding process was excellent and our customer success manager was extremely helpful through every step of the process.

Brilliant app and loving the Klaviyo integration too. The support team are brilliant and managed to recover our lost reviews which is amazing. Top marks!

I use this app to have my customers trust about my store. It's very helpful. The customer service is always here if I need. I love this app.

We are LOVING our experience with Okendo. This app is so robust and the widgets look gorgeous on our site. We had excellent service from our customer success manager, Amanda, during the onboarding process. We never had to wait long for her response and always got our questions answered with expert knowledge. Highly recommend.

The team is amazing. They helped us with seamless migration across from another review software. The interface is also really easy to use. Highly recommend!

The Okendo team is incredibly organized and efficient through the entire process—sales through implementation. In addition to a seamless integration to obtain and post reviews, Okendo also provides the ability to customize attributes to obtain insight into customer preferences—a great asset!

We love Okendo. Great product, great outcome, always improving little things and it has a great and quick customer support. Totally recommend it!

Okendo has been a great app to introduce to our online store as our customers can now leave reviews of the products they have purchased. The app itself is easy to use. The customer service from the team has been quick and efficient.

This app works really well and collects more reviews than other apps we have used. We initially had trouble integrating the app and it took over 2 weeks for support to actually solve the problem, but eventually they were very helpful and integrated it for us. Would recommend this app.