Reviews for Okendo: Product Reviews & UGC

Very good application and amazing customer service! They reply fast and are very effective. I would 100% recommend this review application.

Great app! Have read many many great things about this Shopify App and I am looking forward to the SEO benefits, as well as product validation on our store. Support is wonderful and very quick to respond to help.

An excellent app that does everything you need it to do. The support team is also second to none, which is highly underrated when choosing which apps you plan to partner with. Pick Okendo, you won't regret it.

Van Der Hout Jewelry

2021-09-02

Canada

We just installed Okendo and the service and support in setting it up has been amazing! We are already seeing reviews roll in.

We have a headless implementation where we use Okendo to gather user reviews and plug them into our Shopify instance and our CMS. The app is reliable and easy to use, and the customer service experience is excellent whenever I have questions. Recommended!

Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Great app! Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!

Great support and help from Okendo to get the software installed and troubleshoot any issues. It has already helped us increase the number of reviews we have.

Fantastic customer support and help with setting up the app to do exactly what you want. Best support there's every been with Shopify apps.

Great customer service and excellent product! I worked with Allison from the okendo team and she really helped me set it up. This is the best review platform I have worked with

Wandering Bear Coffee

2021-08-06

United States

Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.

We have been on Shopify since 2016 and in that time have tried Reviews.io, Yotpo and now Okendo to manage our reviews. I 100% wish I had chosen Okendo from the start. The team are INCREDIBLY supportive (it's like dealing with real, actual humans instead of tech support bots) and I am so happy with how the app works. The back end is super easy to use and intuitive and it's an intelligent app that is working to optimise both your and your customer's experience, so it's win-win. I especially want to thank Scott and Vanessa who helped me fine-tune the installation on both stores and who helped me onboard and troubleshoot. The price is great too, especially considering the functionality they offer. Couldn't recommend them enough.

St. Oddity

2021-08-02

Australia

Great onboarding process and easy implementation with our store. Plus, lots of great features. Would highly recommend this app.

I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.

Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.

Great app! Amazing customer service by Shiela from Okendo with the set up. Can't wait to receive more reviews.

I am very satisfied with the customer service, I really recommend Okendo, they are very professional! The application is super complete and the reviews are great !

Integrity Botanicals

2021-07-23

United States

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.

I have been working with Margaux Dean and she has been the absolute best! I am so thankful for the consistent help and the availability as well. It is so easy to follow and I enjoy that I get follow up emails when I tend to get busy and forget to reach back out. All around amazing experience.

Extremely easy to set up and a really influential addition to our website. Excellent customer service.

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.