Reviews for Lucky Orange Heatmaps & Replay

Lucky Orage made me find what exaclty my customers was looking for and made me get punch of sales . It's worth of purchasing this app LOVE IT !!!!

Easyflexibility

2017-08-30

United States

This is a must on any store, a MUST.

CONSTANTLY CRASHES. HEAT MAPS DO NOT WORK AT ALL, trying out Hindsight instead

It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.

Wow! A++ thank so much for this app! Lucky Orange is Amazing! I'm amazed at how fluid and seamless this app is. I love to see the valuable insight from the recorded videos of customers. I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all! From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

This is a great app, give us an amazing control on what is going on in our store and also the integrated chat system is very good.

Onsensecret

2017-07-06

United States

Love this App, I use it on all my funnels and now my Shopify, Danny from support was available to help me set every thing in no time, If you run paid traffic u MUST see whats going on with your customers and this app will help you improve conversions, highly recommended

Just downloaded the app for my tapestry and bedding store www.saleela.com. Blown away! The live recording feature is fab!

WOW!!!! great app! WOW!!!! great app! WOW!!!! great app! WOW!!!! great app! WOW!!!! great app! WOW!!!! great app!

Brilliant gives me so many insights to what my visitors do. Thanks, guys.

Great app but seems buggy at times but they are always working to improve the app. They just need to release a mobile app to keep track of things on the road and to take online chats with you.

This is one of my favorite apps. It really shows what customers are thinking and helped me move some things around. Great customer service too.

A true insiders looks a customer psychology.

Love the the live recordings! It's helping me figure why my conversion is low. Also the dashboard has a lot of vital statistics that can help you track your stores performance A&K Labs

I've been using Lucky Orange for over a year. It has many useful features and their customer service is prompt and effective. I have recommended it to friends.

What a joke!!! To be honest I think its feature is nice but the so called 'you CAN start it at 10USD' is super cheating message. It is actually limited to Shopify Plus user. So for those which is not, you can have any Recording from A-Z. You just see something on the Thank You page. This is very bad and so confusing message on their site even. VERY BAD!!!!

Extremely helpful app! Especially user recordings!

I never run a site without Luckyorange. You need to know your customer activity to make a crucial decision for your business and Lucky Orange is the tool that you need.

This is one of the best apps I have ever installed, I was able to learn from watching exactly what my customers did where I needed to improve my site. Thank you!!

Definitely my favourite app on shopify. So helpful!! Provides a tonne of insights for shop owners and it's interesting to compare Shopify, Google Analytics and Lucky Orange stats! Can be some noticeable variations based on the way they capture info. I probably trust Lucky Orange the most out of the three since they're not trying to sell themselves in tandem with their service. The only thing I'd ask for is a more attractive contact/away form. Atm it's grey and very basic looking. Would be great to be able to customise the look to match the site. Everything otherwise is A++++! Great work guys!

Amazing app!I wish I had discovered it earlier!

Awesome app! Not only can you glean great insights from session recordings, but it comes with heatmaps and click maps. Recommend for any and every store.

Such an insightful app - shows you in the stats you need in bite size chunks which is much more easy to read and interpret than the enormity of Google Analytics. It's great seeing how users interact with your sight first hand - eliminates a lot of guessing. The only bit (that isn't actually Lucky Orange's fault) is that you need to be on the Shopify Plus plan in order to watch recordings of what happens beyond the Cart page - but this is because Shopify takes the customer out of your site and into theirs for this stage, so Lucky Orange can't track again until someone orders and they are back on your website. Customer service has been excellent as well, Josh and Bradley have gotten straight back to me with any help I needed. Highly recommend.

Don't know how you could live without this app. It gives very detailed information on where your traffic is coming from. It's easy to use and has way more features than I can mention here. Definitely recommend. Been using close to a year now.

This one is a joke on my first day emailing me asking for money