Reviews for Loop Subscriptions

So far so good. Lesle, was great at helping us set up as we incurred slight technical difficulties. Great customer service

Subscriptions by Loop is an amazing app! They have helped me with my individual concerns regarding subscription- They have an excellent and friendly support. I can only recommend them!

The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.

very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !

Loop is perfect for what we need for all of our subscription boxes. The support team have been amazing, and have gone above and beyond helping us to migrate over from another subscription provider. We have tried 2 other subscription apps and Loop is head and shoulders above the rest in terms of support and functionality. I would 100% recommend!

The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback

Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!

Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended

We wanted to add a subscription option on our site that did not cost a fortune like some other apps we considered. The Loop was the perfect fit for our needs. Plus, when our custom code didn't allow for an automated install, the loop team actually reached out to us to get it installed properly. They did all the heavy lifting and tested it to make sure it worked properly. They even pointed out an option fix to be added to our cart that they noticed. Highly recommend!

We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.

Vivek and Abel were super helpful with our migration from Bold to Loop. I researched 7 other subscription apps and decided to settle on Loop because of their experience with Bold and all the great self-service features it had. They were way more professional and quick than Bold customer service and I am excited to see how easy our lives become with our subscriptions due to this app!

Uncommonly fabulous customer service! I really appreciated how easy it was to get an appointment for a live chat with Loop's help desk. Setting up my subscription boxes was quick and painless even with all the different options I requested. Loop had already thought of everything.

Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.

Alkaline Herb Shop

2022-07-13

United States

Abel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!

app working, customer service is great. I had a problem and they helped me fix it in no time at all.

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.