Reviews for LitCommerce Amazon eBay Etsy +

Pauline's support was absolutely perfect. It was my first day using LitCommerce, but thanks to her, I was able to set everything up perfectly. I really appreciate her patience and kindness throughout the process.!!

easy to setup and 5/5 customer service

So far, so good! We're just getting started with Lit, and Harvey has been very helpful in answering all of our questions thus far. Thanks so much Harvey!

I am absolutely delighted with the exceptional customer service provided by LitCommerce. Their team has been incredibly supportive and attentive, guiding me through every step of publishing my products on eBay. Their dedication and commitment to ensuring a smooth and successful experience have truly exceeded my expectations. I highly appreciate their unwavering assistance and the genuine care they show for their customers. Thank you, LitCommerce, for making the process so seamless and enjoyable!

Very useful add on. Support is superior which is very rare these days. They have guided me very patiently how to migrate offers from Etsy to Amazon. Highly recommend.

The support is fabulous and you always get answers to questions you may have and its not from a BOT.

We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!

Amazing Customer service. It is a learn curve especially with Amazon but once you understand the app it becomes quite easy. I had a bunch of questions with Agent Cody with LitCommerce. I really appreciate him having patience and understanding and explained everything quite well, I can only hope in the future if I have an other issues to get an Agent as kind and dedicated as Cody. Thank you for all your help. Also Litcommerce videos on youtube also helps out a lot I high recommend watching them.

The app can be a bit confusing at first when you have multiple sales channels. But the customer support is helpful and responsive and the app is very useful

Excellent app that makes life a lot easier by bulk uploading all existing listings from eBay to shopify & etsy, or vice versa. The support team are actually on hand 24/7 and always give concise, comprehensive support to any of my queries, and will also show visual examples (screenshots with pointers etc to guide you). My only one qualm is that I cannot delete/discontinue an item from all platforms with one button, you have to go between to ensure they are ended and deleted. But in LitCommerce's defense this is to avoid accidental deletion of items. Harvey V. in particular has gone above and beyond with customer service for me. Thank you!

LitCommerce is a great tool for making your business more efficient and saving you time to work on more important tasks. Their team is great at dealing with mapping issues. We've been using their product for a while with great success.

Encountered some issues and Harvey with support was very helpful!

Pauline is the best! I am in the process of migrating two different brands over to LitCommerce, from CED Commerce, as the software is much easier for us to use, particularly as we list on a large number of marketplaces. I screwed a few things up during this process, and Pauline has been patient with me, communicated clearly, and got us up and running in next to no time!

The support is awesome; very kind team and answered all of my questions thoroughly. The app is very smooth and just as advertised.

I've tried all the tools and made quite a mess of my inventory trying them out. I swore I wasn't going to try any more integration apps, but I reluctantly decided to try this one in a weak moment of desperation. WOW! THIS is how all the others should work, and I have been able to tease our the issues without causing further issues. They are very clear in their messaging about what will happen if a setting is enabled, which caused me to pause and reconsider where other products wrecked my systems. Furthermore, their customer support was quick and helpful in correcting the remaining issues! Harvey helped me on a Sunday to sort through SKU and linking issues, and was very polite in the process. Cross-platform listings are really difficult, but LitCommerce has finally made it a lot simpler. I think I can finally get back to running my business instead of my business running me! THANK YOU!

Harvey from the support is fast & efficient! Solve my problem immediately.

I do not recommend using this tool with Amazon. After a year of experience, I encountered numerous issues due to system flaws that negatively impacted my listings. I lost multiple sales as a result of the staff's limited ability to effectively troubleshoot these problems.

Wasted 2 weeks of my time. Back and forth with questions about their integrations with OnBuy, TikTok and Etsy. Finally got OnBuy approval, installed LIT Commerce on Shopify only to find that the listings created on OnBuy did not meet OnBuy's minimum standard. Crucially the videos were not sent across either. This is because they just have an API link, not a full integration. So it was not fit for purpose. Service was okay to start with but as soon as the problems arose they were clueless to resolve them. Will go elsewhere and find some software that is more ready than this, which is just a work in progress.

Excellent to work with.Instant support from the customer care.

Fantastic customer service and quite simple to use!

Very responsive support. especially Harvey and Rosalie.

Great Team!

We love how LitCommerce allows me to easily sync my inventory and orders across platforms. The customer support team is fantastic and always ready to help. It's been a game changer for our eCommerce business!

The app has worked well and saved me a good bit of time. Also, I recently asked customer support for some help with a question and the custom service individual was knowledgeablem pleasant and very helpful! Thanks!