2025-10-08
United States
Help desk is always very helpful and you're working with a real person (not an ai bot). I've worked with a handful of people as I've learned the platform. I've worked with Nick, Chloe, Phillip, and Rachel. They've all been very nice and helpful. Real, intelligent, and quick customer service is such an advantage.
LeDeSaRa Lifestyle
GSC Go Science Crazy
paperuniverse
Alivia Arts
Sunstone Permanent Jewelry
Beenleigh Traders
Tarifé Attär
Factory Wheels
Ishibashi Music Corporation.
KPAP Canada
Smiling-Tara
Kari's Cozy Corner Store - Creations by Kari
Moo Do Media LLC
2025-10-07
United States
Just joined and so far everything is working great! The support is exceptional and they are very keen to help me get this right. I appreciate their support. Tried a few other apps to connect Etsy, but thay did not have as many features as LitCommerce. Very easy to understand and use.
2025-10-04
Canada
Wonderful integration software. Best part is I don't need to learn different software for different marketplaces. I will get a hold on one software 'LitCommerce' and integerate Etsy, Ebay, Amazon and few more. Wonderful support is the main factor that makes it the best.
2025-10-03
United Kingdom
great and helpful support
2025-10-03
United States
The platform is very user friendly and easy to learn. I moved to this platform from Marketplace Connect (Codisto) to help manage my walmart listings. Setting up the templates and applying them is super easy and convenient. All the support staff has been very quick to help and easy to access. If the first level support can't help, they quickly escalate the issue and get it resolved in a matter of a few days, unlike Codisto who tooks months. After issue resolution, the first level support follows back up and always eager to help. It's nice to know I have a team on my side.
2025-10-03
Ireland
Good and excellent team!
2025-10-03
United States
Really Great Customer Support! They have been very helpful in helping me set up the app! App works great too! Highly Recommended!
2025-10-02
Germany
sehr sehr guter support und hat mich beim publishen meiner produkte auf die markplätze geholfen und binnen minuten eine lösung gefunden. sehr nice!
2025-10-01
United States
Harvey from their support team is great. This app will help you get your shopify store connected with Etsy. The only downside (which isn't on LitCommerce) is that Etsy won't allow customers shipping and billing addresses to communicate across on orders into Shopify.
2025-10-01
Australia
After dealing with the frustration of bot-only support on other platforms, LitCommerce has been a breath of fresh air. Their tech support team is available 24/7, and most importantly, you get to speak with real people. Every interaction has been fast, helpful, and genuinely supportive. Nothing ever feels like too much trouble or an inconvenience to them, which is rare and deeply appreciated. As for the platform itself, I’m happy to say it just seems to work. Setup is straightforward, and on the occasion I’ve needed help, the LitCommerce team has been quick to assist. Their willingness to guide me through any setup issues makes the whole experience smooth and stress free. So far, I’ve been using LitCommerce to manage my eBay and Etsy stores, and it’s been a solid experience. Provided everything continues to run smoothly, I’m looking forward to expanding onto other marketplaces. Recommended for anyone looking for a reliable multichannel selling solution backed by exceptional human support.
2025-09-30
United States
Harvey was super helpful and quick, very nice and polite.
2025-09-29
United States
Setup was easy and worked great. Support was quick to respond and Harvey was very knowledgeable and helpful.
2025-09-29
United States
Great support team, response time is quick. Mona have assisted us with the initial set up. Thank you.
2025-09-27
Austria
Great app for Shopify–Amazon integration. The only drawback is that customer or address information can't be imported from Shopify to Amazon. Otherwise, it works well for creating product listings from Shopify to Amazon. The excellent part is the support—they reply quickly whenever you need help.
2025-09-27
Germany
Ich habe viele Portale verglichen und ich bin zu LitCommerce gekommen, bis dato sehr zufrieden mit der Einfachheit und Genauigkeit, die man zugleich anwenden kann. Ich verwende aktuell Etsy und TikTok Shop. Man kann mit Meta-Feldern arbeiten und alles genaustens anpassen für jede einzelne Plattform. Klasse! Auch der Support hilft richtig weiter.
2025-09-24
United States
We had such a great experience with LitCommerce while resetting up our Shopify, Etsy, and TikTok stores. Pauline went above and beyond to guide us through the process and made everything smooth and stress-free. Her customer service was outstanding—she was patient, knowledgeable, and always quick to respond. Thanks to her, we were able to get everything connected again without a hitch. Highly recommend LitCommerce and Pauline for anyone looking for reliable eCommerce support!
2025-09-23
United States
The support is great with this app. We've tried others and the support just wasn't there. We appreciate the response time and how they work to get things right and helping us navigate through the processes.
2025-09-20
United States
LitCommerce has been a smooth and easy tool for connecting our Shopify store with Etsy. The setup process was straightforward, and the interface is user-friendly. We’re especially happy with the fast sync and responsive customer support. Looking forward to exploring more features as we scale!
2025-09-19
Germany
Wir sind sehr zufrieden mit LitCommerce. Das Mapping zu eBay lässt sich schnell und einfach aufsetzen. Mit Templates und Recipes lässt sich das Einstellen der Artikel stark beschleunigen. Die Synchronisation funktioniert zuverlässig. Besonders hervorzuheben ist der schnelle und freundliche Customer Support, der wirklich in Probleme einsteigt und Lösungen anbietet.
2025-09-18
Japan
Solved the problem immediately. Thank you!!
2025-09-18
United States
Amazing customer service! The team is always available, responds quickly, and provides clear, detailed information every time. It really makes the experience smooth and stress-free, truly appreciate the support!
2025-09-18
Canada
Amazing support and system is working very well!
2025-09-17
Germany
Eine wirklich tolle App, die viel Zeit spart, wenn man auf unterschiedlichen Sales Plattformen unterwegs ist! Der Support ist mega! ...immer hilfreich und sofort verfügbar. Ich freue mich, mein Business weiter ausbauen zu können. Ich kann diese Applikation jedem empfehlen, der langfristig ein Business aufbauen möchte. Lieben Dank nochmal an die tollen Mitarbeiter von Litcommerce, die immer mit Rat und Tat gerne unterstützt haben!
2025-09-16
United States
In today’s fast-paced digital world, finding genuine care and attentive service can make all the difference. Mona exemplifies what customer service should be—thoughtful, reliable, and truly dedicated to helping me. Whether it was assisting with a complex issue or simply offering a reassuring quote. Mona’s professionalism shines through in every interaction. She tackles challenges I have given her positivity, turning even the most difficult situations into an opportunity for understanding and resolution. She transforms customer service from a routine task into an experience marked by care, respect, and optimism. Thank you for all the help you have given me and for the help going forward.
2025-09-16
United States
We are absolutely thrilled with the LitCommerce solution and their incredible support team. Everyone we’ve worked with has been responsive, professional, knowledgeable and timely, making the entire experience seamless. The platform has great features and is flexible, giving us exactly the tools we need to support and grow our business, and it’s truly a world apart from our previous vendor. The documentation and video training are excellent resources that make learning simple. We couldn’t be happier and are grateful to have found a solution we can fully rely on for both product and service.