Reviews for LitCommerce Amazon eBay Etsy +

The information provided was quite helpful and significantly improved my understanding of the app. I appreciate the guidance and would suggest expanding on certain features for even clearer insights.

Die App sieht professionell aus und ich habe mich dank Support sehr schnell zurecht gefunden.

good job

I'd had some issues with the listings not syncing. Upon using the chat function and receiving detailed and fast support from Ruby, I learnt it was all user error. Everything is working perfectly now I know what I'm doing! By far the best app I've used for inventory syncing between Shopify, Etsy & eBay. There a huge amount of functionality within the app and the pricing is reasonable.

FINALLY!!!! I have been searching for an app that is able to sync the variations from my Shopify to Etsy, All other apps make you add the variations for products you don't even offer, and then set the quantity to zero. Which with Shopify's variant limit, this doesn't work. This app transfers the variants you have based on the SKU. SUCH A GAMECHANGER for people with variable products. Spoke with Phillip in support and he was awesome at understanding my needs and getting me the information I was looking for.

Simple to use and good customer service. Its customer service is responsive and able to take care of all issues you may face.

The Support from Rachel has been incredible. Really helped us through setting up and ensuring it is running correctly. I mean she helped for hours. Thank you Very much. Credible company and service to date. Its Greatly Appreciated.

its great app , support is very helpful and quickly responding.

app is not working , waste of time product is not listing.

Top notch support. Always very quick and helpful. Also reasonably priced. Highly recommended.

Very helpful. I was assisted on the matter I needed taken care of. even was given additional help for easier listing work!

Great platform. We have been using LitCommerce for our online store and eBay store. Customer service has been great as well! They continue to work with you until the problem gets resolved.

Finally found a tool that will integrate my Shopify and Etsy products. Makes my life so much easier. Rachel was so helpful instructing me through the entire process. Thank you so much!!!

Has been great so far. Makes integration between multiple channels a lot easier to manage. Best of all, the customer support has been top notch. The agents in the live chat seem to be real people who answer promptly with great knowledge of the platform.

Everyone has been so helpful & the transition from our old integration to LitCommerce has been seamless, thanks to the LitCommerce team. Highly recommend this integration app. Any little issues I've had while setting up have been immediately resolved & the app works great.

I just started using this app and still trying to learn the features but so far it has helped a lot based on importing products from Shopee to Shopify. I was also assisted by Audrey and she was really accommodating.

Very quick response and sincere support

So far so good! Lots of customisation options including templates and being able to include/exclude variant products on eBay. Support is quick respond an make tweaks where possible.

easy to use It save so much time to list bulk products

I've been using LitCommerce for about 5 years. I've run well over 20,000 orders through LitCommerce, so I have a pretty good idea of what it does and how it works. This is my second website using the app. The app has grown and changed a lot over the years. Does it work? Mostly. Is it easy to use? Sometimes. Is the customer support helpful? They're almost always available, but the "help" can sometimes be not-so-helpful. If you like screenshots, then customer support is great. If you want someone to really help, they don't. They will not spend any time figuring out a root cause of an ongoing issues, they just send you a screenshot telling you how to fix it yourself. Let's chat about the issues... when they make a change or "update" to LitCommerce you will not know. There are no emails or messages letting you know. You figure it out when your product links are broken. If you change a word, space, title, anything... the link between Shopify and an external platform like Etsy or eBay will be broken... regardless of the SKU remaining the same. That works both ways... make a change in eBay or Etsy, link broken. Make a change in Shopify... link broken. You can not make the listing platform specific without risking broken links or worse. One day you are "required" to use the "recipes" or templates you can create in LitCommerce. The next day... after hours and hours of work setting them up, you don't need to use them. You can import from an outside platform and create a listing in Shopify. Often it work, but sometimes it doesn't. This week I had a listing's title and description totally change. It changed in LitCommerce, but support will not look at the change logs to determine what happened. Is LitCommerce a good value? Yes... if you're a smaller seller. If you're a larger, higher volume seller, the amount of time and effort it takes to keep this application performing well is extreme. I estimate that I've spent hundreds of hours in total over the past 5 years working on this app. All I want it to do is sync inventory and make listing on outside platforms easier. Is it easier? I'm still not sure. LitCommerce does not support duplicate SKU's nor does it support bundles. I guess it's a "get what you pay for" type of thing. It is inexpensive for what's offered, but be very prepared to spend a LOT of time working on this app. It is not a "set and forget" app. You must stay on top of it regularly. It is SLOW. If you update a set of listings in LitCommerce you MUST wait for it to finish the task before updating a second set of listings. If you do not wait, the application can become confused leading to hours of work to fix the issues that result. At this point, I don't know what to do as a longtime user. Some days I love it, but a lot of days I want to scrap it and move to something else. The problem I have is that I've invested so much of my time into this app that I'm not in the mood to start all over with some other app. The customer support can be so friendly and frustrating at the same time. If you've never used an app like this, give it a try, just be prepared for a learning curve. If you're already a volume seller, I'd recommend looking at all of your options before committing. When I launched my new TikTok shop, I did not link it through LitCommerce. When I launched my products on Walmart Marketplace I did not run the listings through LitCommerce. I could have, but it was not worth the time, effort or risk for the new platforms. I still have my Etsy and eBay shops linked, but that's up for debate as I write this review.

I’m so happy I found this app! Their support team responds immediately and solves every issue super fast. It’s a pleasure to work with such a helpful and professional team. Highly recommend to anyone who needs a reliable multichannel listing tool.

Excellent and patient service. Highly recommended!

Rosalie provided exceptional customer service! She was incredibly helpful, attentive, and went above and beyond to ensure I had a great experience. I truly appreciate her efforts and professionalism. THANK YOU ROSALIE FOR YOUR HELP AND SUPPORT, FOR BEING SO KIND AND PROFESSIONAL. YOU GUIDED ME FROM A-Z, 5*****

LitCommerce support is EXCELLENT! They seem to be available most of the day, even on weekend! Great product and support team.

With a little practice lit commerce is actually a very cool app. It is hindered by Shopify itself as Shopify can't give you real time inventory data which then restricts lit commerce. However, the Support within lit is 2nd to none always there always helpful.