Reviews for LitCommerce Amazon eBay Etsy +

Great service, definitely recommend it! Very user-friendly, with chat support which is very convenient.

I am very impressed with this app. I tried several apps to post to Amazon, and none of them worked quite right. This one works, and has the benefit of a couple other features that the other apps didn't have 1) if there is an error pushing your listing to one of the channels, they tell you. And it tells you what the error is so it can be resolved. Many of the others are just "black boxes" that require support 5 times a day. 2) being able to add custom content to the Descriptions (such as meta fields from Shopify) was HUGE for me. It's the only one I know of that does that. Finally, when I have needed a bit of help, Support has resolved my questions within 12 hours or so every time. Forget trying to find 5 apps to do the job that this one does all on its own.

The app has been a blessing for us managing our different channels. Support is amazing and I would love to spotlight how helpful Ember has been with my small issue, she helped me resolve it as well as help me find a few other things that were of concern!

So far I am very satisfied with this app. The integration works very well, even in my case, in which I am connected to two different shops working with different currencies. Support has been very helpful every time I needed.

stock sync between stores is a complicated process, litcommerce make things easy and streamline. their support during application is fantastic. support team is easy to communicate and patient

ottimo supporto app perfetta e molto semplice da utilizzare. Collegamento e sincronizzazione veloce su misura.

I have tried other multi-channel apps, but this one seems to be the best thought out. It is highly customizable. If you try it out, take some time learning about the templates and setting them up properly before trying to send listings to other channels. Also, set your channel settings before importing your products. I found chat help to be highly competent, including clear screen shots and coaching me through my learning curve. My session with Ember tonight was exceptional. If you get slow response times, note that they have live chat hours which are primarily in the evenings, if you are in the U.S. Great work Ember and LitCommerce!

Excellent app with the widest range of integrations I have seen. Customer support is excellent and this is sometimes missing on some of the other integrations. They also seem to regularly add new integrations, which gives me ideas as to new potential outlets. Excellent overall.

Highly efficient and feature-rich app that significantly reduces your workload. Experience seamless functionality and enjoy the benefits of fast and responsive customer service. Effortlessly streamline tasks and maximize productivity with this amazing application!

Hanah from the customer support team is great, she hung on for a 20+ minute chat to walk me through my first set of questions... I'm still testing out the app, seems like it has a lot more functionality than my previous solution so it will take me a while to figure it all out!

Motor City Guitar

2023-07-06

United States

I am just getting started with the LitCommerce app after trying another major integration app. I can already tell that LitCommerce is far superior, with a much more intuitive design and smoother glitch-free operation. Best of all, their customer support is the absolute best! Hanah just spent all the time we needed to get everything up and running, and was extremely knowledgeable, friendly and patient throughout the process. So far I would rate LitCommerce 10 out of 5 stars if I could!

I needed to install this to deal with an emergency where my listings stopped syncing and it did the trick. I had one problem but received excellent customer assistance from Ember who solved my problems quickly and efficiently.

I am new to this app. And been having a hard time linking my unlinked listings, and Ember has been helping me until it got sorted. At first, it did not work but when I asked her again, she really did her best to make things work and was able to link all the unlinked listings. Thank you.

Do not use this app if you don't want to HURT YOUR REVENUE. This app keeps messing up my options on Etsy for several listings. I basically had to talk to them every day to fix this, then the day after some options in my listings were REMOVED again. I DROPPED REVENUE BADLY because of this technical bug.

It is a really good Shopify app for starter/mid businesses, very affordable plan prices and their customer service is 10+. We have few stores that we are using throughout this app and so far so good. If we face any difficulties, the support chat is very attentive and the solutions are very fast and efficient. We had some issues with the interface but they are helping us to improve our experience with it.

We installed this app to integrate with Reverb. It's in the beta phase, so there are definitely some kinks to work out, but the customer service (though sadly not available 24/7 and are in an Asian time zone while we're in US CST) has been very good about quickly addressing the issues. They are polite and knowledgeable and I look forward to seeing how this develops.

The Reverb integration is unreliable. I have been using this for the last couple of weeks. Although it has a nice interface, it is, without a doubt, the buggiest app I have ever used. I have had to reach out to customer support staff on a nearly daily basis to fix something broken; Often multiple times a day While they are friendly and responsive, it is a huge hassle. I am convinced that I am the first person to use this app and no testing was done prior to launch.

Der Support ist echt Super. Ichverwende die App für eBay und etsy und es funktioniert alles sehr gut. Leider keine Integration zu Amazon, da muss man auf anderes App ausweichen (Schade)

I was incredibly pleased with the exceptional assistance provided by Ember and the LitCommerce team during the setup process. They exhibited impressive agility by patiently working with me until both sales channels were functioning smoothly, and they even went the extra mile to make customizations that perfectly met my needs.

I was lost and an angel named Jessica helped me get back on track. Patience, Understanding, Knowledgeable, gently maneuvering me on a path I needed to go. It could not have gone any better. Just fantastic. 5 stars is not enough credit for this individual. Thank You for everything.

We started using LitCommerce about a week ago for integrations to Reverb (music gear listing site). The LitCommerce team is super responsive to questions and feedback on product features. I've been amazed at how quickly they respond...and they have quickly incorporated some new features. This is one of the best companies I have worked with! I highly recommend their product. Everyone I've worked with at LitCommerce has been amazingly helpful. Great job to their team!

We tried several different sync systems to connect shopify with etsy (and others soon!). Litcommerce worked the best, mainly because the customer service is stellar. The team there have been so helpful in explaining how things work, pointing out issues and generally being around to make things work smoothly. Excellent service.

I'm still in the testing phase, but so far everything has worked as advertised and the support has been amazing, so much better than I'm used to with this type of software. If you are selling online and want to leverage multiple marketplaces, this software seems perfect. I have read a few of the bad reviews about the software taking time and not working. This has happened to me as well, but I am fairly sure this is related to a built in time delay that will mimic human actions to some degree. Everything has worked perfectly so far, if I can force myself to be a little patient.

We've been selling online for about 22 years. As time went on, we needed a system to sync SKUs and orders between all of our online stores. We tried eComDash for a while and that was a complete nightmare. eComDash ALMOST caused us to close our entire business. Finally fed up, we made the decision to search for a better system. Every review and every feature pointed to LitCommerce. I did my homework for about a month and the whole time, LitCommerce's staff was friendly, helpful and extremely timely. We finally made the switch last week. We expected hiccups and we encountered some. However the big difference this time around was that we were with the great staff of LitCommerce the whole way through it. In 22 years, I've never seen better support. Do yourself a favor and try LitCommerce if you need to sync your items from Shopify to other online stores. You will not regret it!

Not ready for prime time. I almost always have a ticket open in regards to something not working right. They have Very nice support people which is great but if the software is buggy that can only buy so much runway. I have to run a business here and I am sad to report that can't rely on LitCommerce to perform as expected.