Reviews for Klaviyo: Email Marketing & SMS

Difficult to understand, difficult to configure, non-paid payment system. A lot of useless Wicked

Love Klaviyo! I cant believe we used to have a Shopify store without it.

Has it's hitches, but once you set everything up, it's ready to go. Click, add, send. I've tried contacting support a few times, but never got any responses, but that's cool, I eventually figured it all out.

Could not get this thing to work. I even had my Shopify merchant success person attempt to get down to the bottom of why it was not integrating. She couldn't figure it out either. I'm sure this works for others, but I have had more luck with the Conversio App for sending targetted emails, abandoned carts, etc.

I'm still learning but this app has everything I was looking for. Special thanks to Amanda and Evan for calling, explaining and helping. So exciting to have so many features in all in one place! :)

Klaviyo is one of our must-have apps on any store we run. It's powerful, easy to use and has many features under the free plan.

I love this app! It is very easy to use. I know running a good email campaign is important to any business but I had no idea where to start or how to run one. Klaviyo made it so easy to set up all of my email sequences and to run my first campaign. They make it affordable too. I started with the free plan and hope to move up as I build my lists and email marketing.

Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!

If you are serious about email marketing and you own an e-commerce website, do yourself a favour and ditch MailChimp... Go with Klaviyo! Once again, this app is not perfect. Klaviyo has been getting some bad rep with their customer service time of response (but have you ever tried to easily find a contact link in MailChimp?? Nowhere to be found!) This is the kind of application that is worth studying. It's not a "one-click it works" app. Learn it... study it's potential. Email marketing can become one of your main source of recurring income for your e-commerce. Once your flows are running, you get a clear idea of which ones are profitable and which ones need improvement. Their focus on e-commerce is why you need this app. It's not cheap, but it grows with you. So the more it will cost, the more money you will make. Stop comparing the monthly cost with other basic email apps. They don't compare. Once setup this app will pay for itself 20X. The level of segmentation you get with Klaviyo out of the box is where the power is found. They keep coming up with new features too (dynamic coupons!! yeah!). They keep improving the interface. Learn how to use this powerful email app and you'll never look back.

Really great thing to have integrated with our Shopify store and access our customer data. Love the segmentation, but there's so much more we haven't discovered yet!

Helped massively with our email marketing www.shoezees.co.uk

Best email platform with easy intergrations with FB and shopify... little bit pricey but hey it is what it is!

"Get started in minutes with 1-click integration" is not true. I ask to the support why the app is not working on my shop and they tell me, at the second email, this is because my shop is not connected to klaviyo (and nothing more) so is not true the 1-click integration. I decided to delete it and don't give more time to the app. Maybe for other users will be good but not for me, too much slowly to start to use. - the support answer very quickly but don't give solutions.

I am brand new to Klaviyo and I must say it is rather complex to use for a newbie. I can see there are lots of resources and instructions out there to assist someone who are new but it is just overwhelming use Klaviyo for the very first time. The reason I choose Klaviyp over mailchimp even though I know Klaviyo is much harder to use and time consuming BUT I can see Klaviyo is catered for e-commerce. They are lots of features Klaviyo has to offer to top the list so I truly believe Klaviyo will suit my e-store. I have just need to work hard to master it :)

Awesome stats and analytics. Easy to implement. Very nice app. Will definitely recommend it.

I am very surprised not a lot of Shopify users know about this email app - ITS THE BEST ONE WE'VE USED and we have used mailchimp, getresponse, infusionsoft and aweber - nothing comes close to klaviyo if your in the shopify ecommerce business - i hope to grow my business to new horizons with klaviyo

Amazing app! It works great, and user experience is awesome. Don't hesitate to sign up! Highly recommended!

Very handy app, and really helps us fill in the gaps at https://www.BIYHomebrewSupply.com by allowing automated emails and list building integrations with Shopify that other email list senders didn't really support very well. Easy interface, templates could be better, and is priced fairly (but I think all email list sending services charge too much, given how few emails actually get opened with each campaign send... but that's not to Klaviyo's detriment--their product is pretty freaking sweet)

Best Email Autoresponder for Ecomm. Period. Stop searching and sign up.

I've used several email apps and this is one of the best. Like most things it takes a little to get used to the interface, but its is easy to use and intuitive. The pre-built email flows are great!

Klaviyo is the leader in email marketing in our eyes. The layout, functionality are amazing. Thank you!

Don't waste time with Mailchimp. If you want to do email marketing and you a Shopify store, Klaviyo is the only way to go! Yes, it is a bit more expensive at each tier than Mailchimp but with Klaviyo you truly get what you pay for!

Boomcandy

2017-03-31

Canada

we've now used this service on two stores and we couldnt be happier, great app, great service. www.boomcandy.com

amazing email marketing tool - I strongly recommend giving Klaviyo a try!

Great app. Easy to use, and does the job! Our website: https://www.agmhomestore.com/