Reviews for Klaviyo: Email Marketing & SMS

App muy satisfactoria, se entiende perfectamente para poder elaborar un correo las plantillas se adaptan

The software itself does its job well. But it's very disturbing that once you subscribe, you cannot finish the paid subscription. Klavio demands you to contact them by e-mail, but even then they keep stalling and giving empty promises for days that "someone from the team responsible for it will contact you shortly" which obviously doesn't happen. Extremely shady

if there is an app that makes you want to break your laptop then this would be it, go ahead break it.

Not a good experience for me. Found the app quite hard to use. Tried to implement a "don't leave" pop up on my store offering discount, it didn't work, as I tested it myself and didn't receive the discount email. Asked for help and got one response first time which didn't solve the problem, and since then Ive emailed 3 times and had no response so Im going to delete the app and try another one. The support team need to be more responsive considering the app isn't the easiest to use.

I used this app to create a flow for exit intent which has already resulted in a sale. I appreciate the support I received on getting a sign up form to work correctly. I just created my first campaign with a provided template. Simple.

No support. No contact synching. Wouldn't let me send my first email at the very last minute after spending a ton of time setting it up due to some account issue that they wouldn't elaborate on. Nothing but frustration. Moving to Privy. Don't bother with these guys.

So far so good, Klaviyo makes life easier and I love the templates! Its so easy to use, even for a dropshipper beginner!

Bad Customer support - Buggy App - Wasted $200 on this - Zero revenue - No way to know how to set up the app

This app has helped me start segmenting my email lists and sending regular newsletters! The help blogs have been super educational and straightforward. I would highly recommend Klaviyo and look forward to learning more!

It took a little while to get used to at first but I enjoy the app. I believe information could be a little easier to find but all in all so far so good.

A must have for any shopify store period! Once you get over the learning curve you can just sit back and reap the awesome benefit of klaviyo.

Customer support doesn't even exist i think . applied more than i don't how many times . also there free plan doesn't give any option its just not worth at all

Very professional platform for marketing. We use the coupon feature a lot and it works perfect for us. We recently started sending out our newsletters and other emails through Klaviyo and it offers so much insight into customer behavior. Very valuable.

Excellent app, easy to get up and running. There is a ton of support throughout, it's UI is intuitive and it just seems helpful overall.

This App is pretty straight forward and even goes through a check list for you. It's the simplest Email app I've use to date. Integration is seamless.

I had a bad experience early on, but since then Ryan helped to get me squared away with Connor from support who has been super helpful, Peter and Melissa were awesome too, I have had a great experience with Klaviyo now having used it for a few more weeks. Initially I tried other platforms, but I would now recommend Klaviyo over those, their support is great as is the training videos and tutorials to help you get started. Klaviyo is quite intuitive and the integrations are great too!

I've used Mailchimp for several years, but when I launched my Shopify store I felt I needed something a bit more tailored to the e-commerce experience, something MC didn't handle well. I've got Klaviyo getting subscribers via popups, having customers return for abandoned checkouts, and sending a weekly 'New in stock' newsletter with great results! Really happy with it overall. With the admin dashboard was a bit more 'modern', you have to remember to hit Save a lot or you lose changes, but that's just a minor inconvenience.

I don't know much about marketing but this app has been very helpful. Its step-by-step process has made it really simple to create campaigns and establish flows. Only 4 stars though because I submitted a question to support and no one got back to me. I was able to figure it out eventually though.

Experience behind the platform is extravaganza like the information is clear to understand and its really helpful

Amazing and easy to use email marketing app best app out there great Shopify integration makes creating emails and importing them into a store flawless.

Really easy to use for basic emails. Also has a ton of great features about predicted LTV and next order date!

Easy to navigate and very useful for segmentation and automation! Great editing tools as well. Would recommend.

I was looking for an app that would help me with my email marketing and I found Klaviyo. The ease of using the app is awesome simple yet structured in a way for beginners as well. I really like this app a lot I was able to send my first email marketing campaign, now I am just waiting for the results. Thanks Klaviyo for making my life easier with your app.

If you want to waste your time with terrible customer service by all means sign up. I have had Klavio for 2 weeks. I have asked support one question 3 times and have yet to get a answer. I would never recommend this app to anyone!