Reviews for Joy: Rewards & Loyalty Program

Audrey sank you

I am very grateful to joy loyalty team, they have reacted to my message in seconds and helped me a lot in setting up joy app and connecting app to my website. It Is a very good app for you E-Commerce store.

Very quick response from support! Thank you!!!

I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.

The support is very helpful. Abby the customer support agent is amazing :)

The app works great, support is even better. Kind, prompt, and professional. I'm still using the free tier, but plan to upgrade soon. Thank you!

I wanted to take a moment to express my sincere gratitude for the exceptional support I recently received from Abby.Thank you for your outstanding support Abby.

The app is amazing and the customer support is very helpful. Much recommended!

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

I am still in the setup phase, I was frustrated with an integration and Hana popped in and fixed it extremely quickly! If this is the level of support, I am going to love this app!

Hana, I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store. Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver. I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify. Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty. Wishing you continued success in all your endeavors. Best regards, EP

Me siento regocijado de encontrar esta Aplicación llamado JOY LOYALTY PROGRAM sobre todo el servicio de EMILY muy atenta y servicias, le recomiendo a todo esa app ATT: Dani

So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!

This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.

Great app so far and seems fairly priced for the options!

L'application fonctionne bien et répond à mes besoins. J'ai eu quelques problèmes, mais le service client a été courtois, très rapide et efficace.

Great app, user friendly, and most importantly.. GREAT SUPPORT!! Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about. Well done Joy, you've got the best team!

Excellent app and great customer support. Audrey helped me resolve my queries really thoroughly.

super app et le personnel est top rapidité et professionnalisme

Loving the app so far, we've been using it for a month and a half now, and it's working nicely. The team is amazing as well, special thank you to Sunny and Tony for their help!

Quick, easy to use and very good support! Good help from Hana!

Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!

I decided to choose Joy for my loyalty and referral programs and I cannot be happier. The level of support offered by Emily cannot be better. She chatted with me for a couple of hours patiently guiding me through the set up process, helping me customizing options immediately and allowing me to have a fully operational app by the moment the chat ended. Go for it!

Was a great first time experience with Hana. Solved my issue with a great attitude!

There were a few small issues whilst setting up the app but the customer support provided by Liz and Esther was very reassuring. William did a great job in resolving the issues in a short space of time. I would definitely recommend the app not just for the functionality and how good it looks but also for the support from the app team.