Reviews for Joy: Rewards & Loyalty Program

Je suis entrain d'installer l'application, Hana est adorable et m'aide à tout configurer, j'espere que je serais satisfaite de cette application

Super vraiment parfait merci à Audrey !! :)

got help right away

So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.

Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!

Could not be better! Great app, great functionality and great support! Special thanks to Hana, who was quick to help!

Support was really helpful especially Sonny who went extra mile to answer all my requests.

Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly! Hi SKINICIAN, Thank you for such a wonderful compliment about our support team! I'll make sure both Damian and Andrew know how much you appreciated their quick assistance today. We pride ourselves on providing efficient help when you need it, and it's great to hear we're consistently meeting that standard. We're grateful for your continued trust in Joy for about a year now and look forward to supporting your skincare business's loyalty program! Warm regards, The Joy Loyalty Team

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :) Hi LISA MARIE BOUTIQUE, Thank you for your wonderful review! I'm thrilled to hear you're loving the app. I'll make sure Sonny knows how much you appreciated his patience and knowledge with all your questions - you're never a pain, that's what we're here for! We're excited to see how your customers respond to your loyalty program over the coming months. We're always just a chat away whenever you need more help! Warm regards, The Joy Loyalty Team

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

Great app and support. Thank you!

We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner. Hi Kaotic Kreations, Thank you for your feedback! I'm glad Tracy was able to quickly resolve the issue with your customers' loyalty account access. Ensuring your customers can seamlessly interact with their rewards is so important, and we're happy our team could provide that timely support. We appreciate your continued trust in Joy for about a year now and look forward to supporting your loyalty program's success! Warm regards, The Joy Loyalty Team

Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !

Super, le SAV est juste au top, hyper réactif, encore merci à Sonny :) et à Maison

Amazing App and Support

responds quick

It's a great option, Abby from the Support Team was awesome!

Hana was great, polite and helped me with setting up the account

Fantastic customer service. Excited to be trying out this app!

Thank you to Hana for the quick and good help!

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Alyssa is really nice and patience, thanks for her kind help