Reviews for Joy: Rewards & Loyalty Program

Super fast and efficient service today from Hana in the support team.

Servizio clienti super

WIlliam and Tracy were quick to help me with unsupported fonts. My request was fulfilled within few hours

I had a whole series of questions today to optimize our user's journey and experience. Wendy handled each one quickly and efficiently! Fantastic service with this app's crew, always.

The Support system helped me within seconds! Thank you for the awesome team!

muy eficiente el soporte , te ayudan en todo momento, y la app funciona genial , estoy probando el plan gratis, pero como siga funcionando igual de estupendo, seguro que me cambio de plan , altamente recomendado, tus clientes te lo agradecen

Switching to Joy was a game-changer for us. The value for the price is unmatched compared to competitors, making it easy to reward our customers generously without breaking the bank. Handling hundreds of thousands of orders monthly (without charging ridiculous extra fees), Joy streamlines our processes seamlessly. What sets Joy apart is its 24/7 support, with a special thanks to Wendy for helping us onboard millions of customers. Highly recommend Joy for its cost-effectiveness, user-friendly interface, and stellar support!

The customer care is so fast and respond to my problem so quick. Thanks Audrey

Excelente servicio, muy atentos y solucionaron el problema con efectividad

Dear Esther, I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated. Thank you, Wajma

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

The response was quick and the issue was resolved immediately. The app is sophisticated and easy to use as well. I give it 5 stars with high expectations for the future.

5 stars to Joy's customer support. They answer questions very quick, and app interface is easy to use.

customer support is wonderful!!! You can't miss them. Give a try!

CS Team responds immediately, Hana gave great help getting the app set up perfectly!

The app is really great and i will sure say a BIG THANK U to LIZ & HANA and WILLIAM, ABBY for helping me out here, really seeing forward to make this work now. They have stunning support, love it. :) Youre the best. :)

Thank you very much for Hannah's help. It helped me solve a lot of problems. This software is very simple to set up. I highly recommend it.

Just moved from one of the other big loyalty programs because since they sold the support has been downhill and the system buggy - to the stage that I've got customers emailing me very upset as their points have disappeared and they think we are deleting them. If working with Joy Loyalty & Rewards is as good longterm as the onboarding I'll be with them for life! Thanks for your help guys.

La verdad que esta aplicacion me ha dejado maravillada y mas con la ayuda del equipo de soporte principalmente a Emily muchas gracias ahora mi tienda es espectacular y incrementa ventas.......

great app. Less expensive and a good experience! Anthea is great!

So far so good. Some minor layout issues but Hanna is more than helpful

Great customer service, super easy navigation and the free option does the trick!

Ester helped me alot with my issues, she was so helpful and very good customer services

Trés réactif, et le résultat y est merci beaucoup a Jasmine :)

Thank you to your awesome customer service representative, Jasmine. She fully understood my questions and assisted me flawlessly. Helpful and warm. thank you Again!