Reviews for Interakt ‑ WhatsApp Marketing

The app is constantly being upgraded and features are being added. One of the best whatsapp apps for business. The customer support is terrific and we have had Rupak always communicating with us constantly, helping us set up the system. Keep up the good work and we as business will always be supporting Interakt.

Easy to use API, definitely a must for small & medium businesses. Also has new and upcoming features that allow you to share your catalogs with your customers as well.

Provides the WhatsApp API features that we need for our store. Customer service is also fast, helpful, and responsive.

Interakt seamlessly integrates with Shopify as well as our website to help us stay in touch with our customers through Whatsapp. The notifications. module makes it very easy for us to keep our customers updated at all points of the order lifecycle. We have also seen great success with the triggered as well as promotional whatsapp campaigns we have set up using Interakt.

Very easy way to stay in touch with your customers and engage them for repeat orders and abandonment. Overall wish it had more automation options, and easier campaign management, but you can do what is needed through API.

We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.

Very helpful. Using it for a while now and it has made communicating with the customers really easy.

I liked this app and this app is really helpful in communicating with the customers on WhatsApp, enhances the customer experience.

We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.

Interakt/Haptik have been seamless enablers of our customer engagement programs since day 1. We at Stemwater Farms have been able to effectively market our products and retain and engage with our customer base in a real-time manner due to Interakt's superior and ever evolving technology.

This app is super fantastic. Our orders increased due to decreased abandoned rate. We would recommend this to all shopify users- to improve their customer experience.

It's a great user-friendly app, works really well. Integration was done quite smoothly with the help of Interakt team.

The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!

Interakt is a pretty good app. We have been using it since its beta testing phase and it is very smoooth in terms of whatsapp messages, automatic messages and especially there support service is also really good. I would highly recommend this app.

Its a great app for WhatsApp integration on Shopify website. The team is supportive and very easy to reach. They have easy to use interface for setting up the notifications via WhatsApp. and we really like the inbox view which pulls all customer details from Shopify. Overall, a great app and easy to use and deploy.

Great app, easy to use, works well with whatsapp notifications & good app, & prompt customer care. Abundant features

Seamless integration with Shopify for automated order notifications , message broadcasts , customer relationship management , good support and frequent updates

We were looking for an application to automate our messaging and found this one. the installation was smooth and easy and they have all the features we have been looking for. and the best part is that they have a great support team which responds promptly to our queries and helped us in setting up the app easily. 5/5 rating for the app and the support!

Very neat and easy to use app. Easy installation. Good support from team. Recommended for whatsapp usage. No overhead charges above whatsapp messaging charges

Team was very responsive in the getting the integration done. The configuration is also easy and straight forward. All our customers were able to receive notifications automatically on top of that we were also able to send promotion campaigns.

Easy to configure and use. This app has helped our store to update our customers with all notifications via WhatsApp right from Order Details, Shipping URL and drive customer conversion through Abandoned Cart messages.

SWIFTINDI

2021-09-30

India

Very Easy to Operate & Setup. Ensure that your Facebook Business Manager account is verified before you sign up. It's a mandate if you want to use WhatsApp Business API product. They will surely help with getting templates approved , and setting up your campaigns . Amazing Customer Support .

The team has already contacted me, and they are being very supporting and them are fixing the issue im having with Facebook.

Great product and excellent service as usual. Interkat has made our customer experience flows quite easy.

Good, useful app. Functions as promised. OOO message, welcome message and other templates can be set. All features are really useful. Works seamlessly.