Reviews for Interakt ‑ WhatsApp Marketing

If you do ecommerce in a Country that is heavily dependent on WhatsApp for communication, then you should get this app. The automated greetings, notifications, and updates, added to the cart conversion have really improved our customer relations and our order processing has become almost seamless. I am very happy with Interakt.

very effective to boost e-commerce sales. Highly recommended. Have lots features to communicate with customers

interakt is good product to connect with Shopify. the automation is really good. is good with price range

Shopify set up with Interakt was quick. The migration happened in a few minutes without any glitch.

User very Friendly ,Very great customer support.. interakt team was supportive they help me step by step to setup the interakt with shopify

Support has been given quickly after raising a ticket. Support team is knowledgable and helpful to remove my inconvenience. Explained the system in a very clear words. UI/UX has been very smooth to use of. Hopeful for the good experience ahead.

Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now. Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered. All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!

Overall good app, Happy that we got green tick in the very first attempt. Highly recommended app for eCommerce stores.

The automated campaigns work extremely well. The Interakt has a lot to offer especially when it comes to Sales Lead , catalog and customer engagement.

Nice app, Really enjoying scaling the business with Interakrt. Thank you team for your support and help.

The platform is really simple and easy to use! Rahul & Akansh helped me through the onboarding and set up over a few calls and looked into all the queries I had to set up my store campaigns, add users, templates etc. Would definitely recommend using their services.

User friendly. Good customer support. Easy integration which helps our store retarget our customers with one click.

The automated campaigns work extremely well. The platform has a lot to offer especially when it comes to catalog and customer engagement.

catalog setup was easy and personally liked the COD confirmation feature. Customer service is good and app is user friendly

Very great support.. interakt team was supportive they help me step by step to setup the interakt with shopify. Shopify catalogue setup was very useful

Brilliant Tool for improving Customer experience. Very intuitive and relevant. The support team is very patient and helpful too

it has been a great experience! Pre-built templates & campaigns for all order related notifications are superb. The support provided was great.

Campaigns and template setup was successfully done the supporting team was also very good. I am satisfied with my all queries, THANKS! for your support.

catalog setup was easy and the supporting team was also very good. Easy installation. Good support from the team. Recommended for WhatsApp usage.

Shopify migration was quick. It's a great user-friendly app, that works really well. The support provided was good. Personally liked the abandoned cart recovery feature.

Great Support Thanks a lot For Helping. It helps a lot in sending curated collections to the customers

Great experience! Support is extremely helpful with set-up and resolving any queries. The campaigns and automations are easy to set-up for my ecommerce store and the platform is very user-friendly.

The support from the interakt is very much satisfied... And issues which has been rectified on time.... Automatic message features where good to use.. And the app felt more user friendly....

Very helpful with automation! Integration with Shopify has made it easier! The support that we have received so far has been on par or even better than expected

Support team of Interakt is very supportive. I personally like the main feature of abandon checkout. The automation & catalog features are great.