Reviews for Interakt ‑ WhatsApp Marketing

We used this app to help us communicate with our customers in a timely manner. We really like how it makes the entire process of updating our customers and providing them support over Whatsapp - extremely easy and affordable.

Very helpful. Using it for a while now and it has made communicating with the customers really easy.

We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.

Interakt/Haptik have been seamless enablers of our customer engagement programs since day 1. We at Stemwater Farms have been able to effectively market our products and retain and engage with our customer base in a real-time manner due to Interakt's superior and ever evolving technology.

I liked this app and this app is really helpful in communicating with the customers on WhatsApp, enhances the customer experience.

It's a great user-friendly app, works really well. Integration was done quite smoothly with the help of Interakt team.

This app is super fantastic. Our orders increased due to decreased abandoned rate. We would recommend this to all shopify users- to improve their customer experience.

AVStore

2021-10-09

India

The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!

Interakt is a pretty good app. We have been using it since its beta testing phase and it is very smoooth in terms of whatsapp messages, automatic messages and especially there support service is also really good. I would highly recommend this app.

Its a great app for WhatsApp integration on Shopify website. The team is supportive and very easy to reach. They have easy to use interface for setting up the notifications via WhatsApp. and we really like the inbox view which pulls all customer details from Shopify. Overall, a great app and easy to use and deploy.

Seamless integration with Shopify for automated order notifications , message broadcasts , customer relationship management , good support and frequent updates

AS-IT-IS Nutrition

2021-10-08

India

Great app, easy to use, works well with whatsapp notifications & good app, & prompt customer care. Abundant features

We were looking for an application to automate our messaging and found this one. the installation was smooth and easy and they have all the features we have been looking for. and the best part is that they have a great support team which responds promptly to our queries and helped us in setting up the app easily. 5/5 rating for the app and the support!

Very neat and easy to use app. Easy installation. Good support from team. Recommended for whatsapp usage. No overhead charges above whatsapp messaging charges

Team was very responsive in the getting the integration done. The configuration is also easy and straight forward. All our customers were able to receive notifications automatically on top of that we were also able to send promotion campaigns.

Easy to configure and use. This app has helped our store to update our customers with all notifications via WhatsApp right from Order Details, Shipping URL and drive customer conversion through Abandoned Cart messages.

SWIFTINDI

2021-09-30

India

Very Easy to Operate & Setup. Ensure that your Facebook Business Manager account is verified before you sign up. It's a mandate if you want to use WhatsApp Business API product. They will surely help with getting templates approved , and setting up your campaigns . Amazing Customer Support .

Linc Rock

2021-09-29

Colombia

The team has already contacted me, and they are being very supporting and them are fixing the issue im having with Facebook.

Good, useful app. Functions as promised. OOO message, welcome message and other templates can be set. All features are really useful. Works seamlessly.

Personalized and wonderful service and support. App is quite effective, UI is also good. Highly recommend if you are considering leveraging whatsapp.

This is a very Good app for WhatsApp multi agent chat and automated order notifications... check it out !

Great product and excellent service as usual. Interkat has made our customer experience flows quite easy.

We've been using Interakt for a while now and it has been a great experience! The team is super helpful providing a timely resolution to all my queries and the tool really helps automate the whatsapp flow! A definitely recommended app for whatsapp messaging

Extremely useful to capture & communicate with all visitors and customers on your website. Transparency is key for all brands!

Excellent WhatsApp support for e-commerce businesses. You will get almost all of the good features to improve and speed up your customer experience. Furthermore, the interakt support team will provide you with the best service possible, even if your question is minor. So far, it has been a positive experience.