Reviews for Helium Customer Fields

Space 46 Wholesale

2018-02-05

United States

Thanks for the great app! I appreciate your endless efforts and after hours support you've provided during my set up process. Although some questions or concerns were no brainer, Chelsea has been more than helpful answering the concerns without hesitation. With that said, Chelsea not only created a great app but backed that up with excellent support. Thanks again, it was great working with you. Best, Chris Space 46

La Duett

2018-01-28

Germany

GREAT app - a total must-have! Thank you so much Chelsea for the amazing support! You guys are awesome! :)

Drops For Change

2018-01-17

United States

Installed easily, solved my problem instantly!

Mysexywaist Com Wholesale

2017-12-27

United States

Great App! Does just what I need it to do-Cool Thanks www.Mysexywaist.com

Energy Reality Energy Healing

2017-12-22

United States

After testing many apps, this is the only one that worked. Works great! And fantastic customer support!

Thread Wholesale

2017-12-15

United States

Great app and amazing customer support! The app functions exactly how we hoped. The aesthetic was a bit off different than our site (fonts, colors, buttons), so I reached out and the dev took great care of it. It look and functions great!

Byron2014

2017-12-12

United States

Amazing support! Our store now can allow customers to edit their account details (email address). Before, as you know, customers cannot adjust their email address after creating an account on your shopify store. With this app, it allows the customer to adjust it when they like without having to contact the store owner to manually change their email address. We are also utilizing account upload features which will tag our customers automatically without us having to tag them. ( we will still check to see that the customer submitted the proper form) Thanks for providing an amazing product and superb customer service to go along with it!

Virtuamagic

2017-12-12

Italy

Amazing support and helped me out to make real my wishes! I still don't know how is it possible that someone voted 1 star. Vote: 10+ or A++++++++++++++++++++ :D

Cardinal Of Canada Us

2017-11-22

Canada

Great app, it has all the features we need to create a wide variety of entries to enhance our customers' accounts. We can not say enough about the quality of Helium's customer service. They were glad to edit our code and add features that do not exist on the app. Highly recommended!

Cardinal Of Canada

2017-11-22

Canada

Customer service is truly above and beyond.... we asked for customization that touched on the code of our theme and the app developer was happy to (incredibly promptly) fix it!

Bazarcanadense

2017-11-21

Brazil

App works as expected. Awesome support!

Gronstash

2017-10-31

Canada

service is awesome. They are actually super helpful. thank you :)

Cinderloop

2017-10-31

United States

This app makes such a difference to the function of my site. I have quite a few questions to ask my customers when they fill out their profile so the clothing they order will fit properly. It would be impossible without this app as I need customers to be able to change their information. It is a major limitation of shopify that this isn't standard. I really liked the flexibility to have different types of question fields such as radio buttons and larger text boxes. The basic set up was very straightforward and easy to use. And a big thank you to Chelsea for styling my form to look like the rest of my site. This was a massive help! Antoinette cinderloop.com

Netpharmacy

2017-10-23

New Zealand

Customer service is second to none, installed the app and required a quick theme update which I could request via in app chat and Superstar Chelsea had me up and running in minutes. Such good service and the app works a treat!

Valiant Fireside

2017-10-20

United Kingdom

Chelsea and the team have been wonderful. They helped us set up our trade form and are very quick to come back with answering our questions and queries.

Sohopackship

2017-10-11

United States

Chelsea and her team provides outstanding support and we highly recommend her team to other Shopify store owners.

Eufloric Healing

2017-09-19

United States

Great customer service! They really went out of their way to help me resolve my issue.

Shibuiuktrade

2017-09-12

United Kingdom

Working great so far and perfect for what I need :o)

Krowdsourced

2017-09-07

United States

This app has been perfect for our business. It allows us an opportunity to qualify our customers, and gather information that we can't through the normal shopify registration. The team is always very responsive, helped with the initial set up, even set it up at no charge to feel integral in our theme. Great service, great app. I highly recommend.

Grissom Gear Spirit Wear

2017-08-28

United States

The app allows us to gather information that we can't gather easily through the normal Shopify conduit. The support is phenomenal and EVERY SINGLE TIME we have had a question, we get a response back QUICKLY. It's easy to use and has been reliable, with no crashing. Thank you!

Whsljao

2017-08-17

United States

Wow. I tested out a bunch of different apps until I figured out which would be best for our needs. This app is super easy to use. It's not only doing exactly what we need, but amazing customer service. We tend to be a bit high-maintenance with our specific needs and Chelsea was able to help me implement the changes I needed. She was very patient with my excessive questions and requests. I also really like the way our customer's information is stored and easily accessed. I would tell you to check out our form to see how awesome it is... but one of our customizations is that you can't accesses it without a password!!! Thanks again Helium.

Elise Design

2017-08-03

Australia

We love the added detail about our customers this app brings us. It's been easy to use and the couple of small issues we had were dealt with quickly and professionally by the support team - highly recommended

Casebuddy

2017-08-03

Australia

It works. Great app no regrets installing it.

Sassyvape

2017-07-25

Canada

What more is there to say? I love this app. Does everything I need and does it perfectly with minimal effort on my part! I believe for the quality and functionality of their apps in general you can't go wrong with at least trying it out for a test run instead of an instant commitment. Not too mention - their customer service is top notch! I love working with Customer Fields - they help make me a better merchant!

Shoesbank

2017-07-18

United States

Great app. Great service. thank you