Reviews for Growave: Loyalty & Wishlist +

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.

I removed my review, but I am putting it back again. This app support is the worst you can even get. They will play with your website like a toy. The rewards feature does not work on phone resolution. Be careful, these reviews are all fake as the app is buggy to the max.

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

I've had Growave since I set up my store and overall it's been a great experience - the wishlist, reviews and loyalty program were exactly what I was looking for and the customer support is second to none! I sent a support request today that required a code change and they had it fixed and working perfectly within a few hours! Incredible team - thank you so much guys!

I usually avoid giving the feedbacks to support, but this time I was very impressed. They were helpful, fast and what amazed me the most - they brought a wow effect by helping me with something that I didn't expect from them. Plus the Growave app is very nice, easy to use and has useful functionalities. I recommend them for sure!

I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Quick and precise customer support, really helpful.

So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile. Thank you. Update... Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need. Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.

This app works great and really gets consumers engaged with the brand. I highly recommend it.

Growave promises an all-in-one marketing solution. At first glance, this seems to be true, but we're in the process of incorporating it into our brand-new website, which isn't even live yet, and we're running into bug after bug. The support eventually resolves them, but then we run into something else that doesn't work. They say we're the only ones impacted by these bugs, which I highly doubt since we're a fresh store with no legacy and few other apps. We like the promise of it but have been pretty disappointed so far. We hope our experience will increase soon, or we'll have to start looking at alternatives.

Unreliable. I'm have been using Growave for more than 3 years and I have never ever ever spent sooo much time troubleshooting small and big glitches in this app! Yes, they provide good functionality for the money, yes it all works well nicely (when it work). Yes support is very responsive and does their best to help and fix things. This is why I put 2 stars, not 1. But if you are serious about Loyalty program - I would NOT recommend Growave. I don't have time to list here all the big and small issues I experienced. Incorrect VIP levels assigned to my customers after the program started; loyalty points which haven't been accrued with eligible orders; wishlist, which got completely broken after one of my support requests; a blackout, which damaged my brand at the time of new collection release; now there are repeating issues with VIP Tiers - customers don't get their VIP Tier or don't get tagged properly. Countless, coutless glitches. 3 years of headache and counting. And recently they decided to price up my plan from $50 to $150 per month without any reasonable option! There is no workaround, as my current plan and the app marked as "unsupported" in Shopify. Choose something more reliable and predictable than Growave for the long term.

We are on the premium plan and they do not deliver the customizations that they say they offer. If you use the app's regular functions, their service is great. If you are subscribing to the premium plan hoping they will implement customizations, I do not recommend it. The free gift reward is not working. On the reward page, there is a button to add the gift to cart but when landing on the check out page, the discount is not applied (it's just a 'add to cart button), the customer cannot see their discount code on the reward page either to add it to the checkout page. When contacted Growave said that the discount code is received by email so the customer has to find the email to get their reward. The 'amount discount' displays the discount code on the reward page though. So I simply requested to replace the 'add to cart' button with the discount code (same as the 'amount discount' feature). I asked for this over a month ago, they are not working on it and just telling me that they 'prioritized it'.

awesome online market always has the latest's products for the gaming world.

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you

Hey, GROUPERS COMPANY, Thank you for taking the time to share your glowing 5-star review!🥰 It brings us immense joy to learn that our platform has met your expectations and delivered the experience you were looking for. Your appreciation serves as a great source of motivation for us to continue striving for excellence in all that we do. Be sure that our team is always here to lend a helping hand whenever you may need it. Thank you again for your trust and support! 💙 Begaiym, Client Care Specialist

Très facile d’utilisation

We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they give a nice discount for their yearly subscription. The best part is that their customer service and development team are VERY responsive. They're always quick to get back to you and resolve any issues that arise. They're even willing to custom code certain things to make the app fit your store.

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

friendly cs team and efficient :)

Good