Reviews for Giftship: Gift Options & More

Our site is just about to launch and Giftship has been a godsend in customizing our orders. Thank you Giftship!

Great app, the speedy, reliable service we received on the highest paid plan was well worth it. Helped our Xmas sales.

Lifetherapy

2020-11-11

United States

We recently added this app to our site and it has been great! Customer service is wonderful, any issues we've had has been quickly fixed by their team. I have yet to find a similar app!

As the florist and gift store the delivery date feature is perfect. The customer service is fast, reliable and extremely helpful.

Giftship's features are amazing and has really helped my business a lot! Customer service is excellent! Thank you Giftship for creating such a great app.

We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!

GiftShip was easy to install and the team was very helpful and responsive when questions about integrating features into our custom theme came up. Everything looks clean on our site and customers have started to use the feature right away. Great app and service.

Maureen Abood Market

2020-11-05

United States

What a responsive, smart team. Installation was smooth. The Giftship Team is there for questions & help along the way, really appreciate that. Great results! Highly recommend.

We are new to Shopify and we needed to add in a gifting option for our product. Giftship really fits the bill. You can ship to multi folks on a single order and add in a gift message for each. We have had numerous customers use it in the first week of implementation. Great add on. Their tech support has also been great. They helped me customize a gift card. Made it really nice and easy.

Great app, does exactly what’s required and more. Excellent value for money with loads of features we haven’t even tried yet but definitely will.

Lula's Garden

2020-10-27

United States

Such great customer service, fast and professional! Would definitely recommend to any Shopify user!!

Amazing customer support. Helped me to get the app to work for my store. Love it. Highly recommended for gift messages. So responsive and on it!

Gift ship saved me thousands of dollars. I had hired a web dev (name withheld) and all they wanted to do was customize, customize without a workflow. Things took months and basically just sank $. Gift ship customized a few things that made a world of difference in our UX. Definitely recommend them.

This app was a lot easier to set up than other's I tried and when I had an issue they resolved it right away.

Great app! Fantastic service! Quick response time. We're so pleased we are using it on two different sites.

Such a great app! Many different uses for it and the support team is INCREDIBLE. We have a funky theme so we are always needing changes and they are always happy to help (and quick). We love Giftship!!

This app has been a wonderful addition to our website! GIft wrap, delivery date picker, and product upsells have already increased sales for us and we've only had this installed for a couple of weeks. We can already see the difference because of these great features. Also, HUGE shout out to their support team. We asked so many questions about customizations and they always responded with answers within a couple of hours. A few times they just made changes we wanted! Absolutely amazing to work we and we can't speak highly enough of them!

I use this app to ship to multiple addresses and add gift messages. Zac and Kevin are great to work with and get the job done!

Great customer service and very customizable. We only use two of the many features available with the app and think its worth it!

We found this app, installed on one store and things are looking promising - so much so we have now installed on our other 2 stores. The support has been impressive and everything works well. Been looking for something like this for a while now.

5 stars - full stop! The app is very helpful for my business, I was able to remove 3 apps to replace them with GiftShip. The team is quick to respond and helpful with questions and set-up assistance. They ask questions specific to your business to tailor the app to you and your customers. I'm a big fan of the Gist family of apps!

Truly spectacular! Very easy to use and great customer support! Fantastic being able to offer a future delivery date to customers! Especially going into Xmas!

Installed and had immediate problems. Support didn't respond for days - too important an app to not work or respond.

Everyday Oil

2020-09-18

United States

We tried this app to help us with gift notes and wanted to see if we had any real need for multiple address shipping. In the end, we went in a different direction due to low-resolution images and camera icons istead of product images on the cart page. Support was excellent and let us know that this is due to Shopify checkout being locked down for security reasons. We also ran in challenges searching for the gift messages within Shipstation... both issues were specific to our company's needs, so definitely give Giftship a try if those aren't things your company cares about. They seem to really have the multiple ship option figured out! Again, super supportive team! Wish it was a better fit for us :)

There are a lot of details to manage when opening a new store and the app options can feel overwhelming. I chose Giftship because it offers me and my customers time-saving solutions. The multiple address feature will be a fan favorite for our customers allowing customers to ship items to multiple locations in a single order with a personal message for each shipment. How cool is that!!