Reviews for Giftship: Gift Options & More

I was using Multiship to help streamline the checkout for customers shipping my chocolates to different locations with one checkout. It worked well but I was looking for a better way for gift messages to be added to each destination. I switched to Gift ship but needed the messages placed in a certain location to properly print to my specs on my packing slips. Kevin with Giftship logged in and applied fixes to all my requests until it was all perfect. He even fixed some inconsistencies in my cart HTML to clean it up. It now is just how I needed it and was much appreciated.

I can't speak highly enough about their customer service. They're incredibly responsive and helpful with any questions I've had and are genuinely interested in providing their customers with a useful product.

Kevin from their Support Team was super responsive and immediately squashed the bug (late on a Friday) to get Giftship installed into our theme. Great work Kevin, thanks for the help!

Great app, essential for any store that does shipping. Their customer service was quick to respond and helped with any issue i had, at any time. Highly recommend. Thank You!

Had some issues with initial setup, emailed the team & they replied within 5 minutes and got the issue resolved. Superb customer service so far, haven't tested the app out fully as of yet.

Loving this app, it is just what my store needed! They were very quick to respond when I needed help as well!! Thank you!

The service I received from Tim was extremely helpful. Setting up the app was reasonably quick and it's working as I had hoped.

This app is amazing! Not only have these guys helped me set it up to match more store, they also helped set up the functionality so we could get it working just the way we wanted it. Great team, great app. 100% recommend!

Loving the app so far and, almost more importantly, the customer service has been outstanding! That makes or breaks the app experience for me. App is performing well and I know I have timely help if/when I need it!

This app has been so helpful to us when launching a limited gifting series at our shop! It has the exact functionalities we were looking for, and support has been unmatched. Thank you Tim for helping answer our questions and to the whole Giftship team!

We love the functionality of Gift Ship and combined it with other 3rd party apps to create some great options. The Giftship team provided amazing support throughout the process. In addition their response time is super fast and helpful.

Customer support is THE BEST! We made multiple requests to help us understand and utilize the app to its optimal use, both Tim and Zac provided outstanding assistance to customize, troubleshoot, configure, and teach us about the app. A+ to the GiftShip team !

Struggled to set a few things up at the start due to the app having many options. However support was very fast and helpful in getting me up and running.

Firstly, amazing customer service! Unlike other developers, they have a chatbox built-in to their app so you can chat directly with them. They walked us through the entire setup process, answered all of our questions and generally made it a pleasant experience. As a flower seller, the features fit our needs perfectly. Definitely reccomend it!

We have used Giftship on our gift hamper website for a couple of years now and have been very impressed with it's features, particularly the multi-address cart and the ability to black-out certain delivery dates, eg. weekends and public holidays. We recently had to log a service request due to a couple of small issues after a recent upgrade. Giftship responded very quickly and Cam was able to quickly identify the issue and get things working perfectly again for us in no time. We've always had exceptional service from the team at Giftship and highly recommend this App.

I had a big issue with how Paypal info was being incorrectly rewritten back to our customers order. Shopify said it was not on them and PayPal said the same. By using GiftShip all the information now is transferred correctly. Plus, our gift is typically being sent to a different address and it's nice for the customer to be able to fill out the enclosure note. Lastly, the GiftShip team responds quickly and helps me accomplish what needed to be done.

Giftship enables my business - Ginger's Breadboys - to provide shipping features and options that customers expect from online businesses. The developers/creators are extremely responsive and work quickly to resolve issues. Committed to making their app the best it can be. Highly recommend.

We used this app for Holiday season gift shipping and it was fantastic! I'm quite sure it helped us increase sales because it was so easy for customers to ship to multiple locations and send gift cards.

The number-one best feature of this app is that the developers are extremely responsive to questions. Every time I've written to them to ask about product features or troubleshoot, they've replied the same day – usually within an hour. I use this app to enable shipping to multiple addresses within a single order and to allow customers to pick a delayed ship date. The app works as expected and did not take long to set up.

Downloaded the app to see if it was right for my needs, not sure who helped but they were extremely patient with my numerous questions! Thank you

I have been very pleasantly surprised at the prompt attention I received from the good folks at Giftship when I had questions, as well as some specialized help making it so my customers can easily ship presents to more than one recipient. Big thanks to Giftship for taking the extra steps to make me (and my customers) very happy!

Fast responses and positive can do attitude from Cam and Zac thanks guys - support levels like this are really reassuring when using a 'mission critical' app like this!

Rockport Candle Company

2019-12-02

United States

I haven't had a lot of time to use the app yet, but due to my Shopify theme I needed some touch-ups to make Giftship function properly. The customer service for this company is fantastic! Quick response time, even over the weekend. I look forward to the added functionality the app offers!

We love this app! Using GiftShip allows us to have future ship dates for our craft popcorn business. We can also allow our customers like businesses order and ship to multiple addresses. Works great for client gifts! The support staff is very friendly and responsive. Helped answer my questions quickly and were incredibly helpful! Get this app if you need to ship to multiple addresses, have future ship dates, or both!

We use the app to allow for gift wrapping and gift messages. It is a solid app, and while not perfect, the Pix Apps support team is really great!