Reviews for Giftship: Gift Options & More

Very good app and excellent support from the tech team , highly recommended. The feature to ship to multiple addresses is also great.

The folks at GiftShip were super helpful getting the app installed and customized to our needs. Highly recommend!

We recently changed to giftship from another app we had used for a number of years to help with better functionality for our shipping. We have previously used another app for our gift hamper service The Botanica Box. Having recently engaged another web designer for our latest business, Foliar (a florist) we were recommended to use Giftship for that. We were so impressed by the extra functionality included cut off times that could be set to our local time and Clearer entries for note card entry. We decided to also change this over to our gift hamper service. It was easy to set up, but I just needed help to remove sections of code that are not needed now. The response I received from support was incredible and they were able to resolve the issue immediately. I could not be happier with the app itself and the support as well

We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.

Loving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.

This app was a gamechanger for our business. We initially got it for the Multiship capabilities, but now we also use the Datepicker, Upsells and Gift Message Boxes. This app has solved many small nuisance problems for us, and a few big ones too. It's worth every penny and then some. Plus, customer service is EXCELLENT and very responsive.

Switched from Multiship to Giftship to have an easier time collecting gift notes and proper multiple shipping at the same time. So GiftShip was exactly what we needed. During the transition between the two we had of issues with previous coding and I have to say that their support is TOP NOTCH! Had issues with our own code and Gist during the free trial period and Tim came in to help and through emails over the course of a few days was able to pinpoint the issues I was having and fix it right before the holiday kicked into gear. So grateful! I do wish some of the processes to customize were a bit easier to understand, but that very well could just be my current experience level with Shopify.

It has all of the features we were looking for! I had some set up issues due to third party site template, but their customer support was very quick to respond and solved my problem.

Absolutely brilliant customer service. The team went out their way to help me install and configure. And the app is working well. Highly recommend.

We are Internet Retail Pioneers, running and operating CoffeeCakes.com for over 26 years now. Needless to say we have high demands on exactly how we want our packing slips to look. The support staff at Giftship has been amazing to work with to help us get things just right. Amazing support and an amazing app - thank you!

At Hampers & Co, we are using Giftship to provide our Greeting message and Delivery date selection. Compared to other App’s that we tested, Giftship is the easiest to setup, operate and implement. The support service is highly recommended as well, and we are looking forward to working with the team further, developing and customising other features, to meet all our clients needs. Highly recommended App solution for online gift companies.

Fantastic functionality and OUT OF THIS WORLD customer service! It's so rare to find an application with support willing to edit themes for you. Highly recommended!

The support team has been very responsive and helpful to get the app customized to what we needed. We appreciated that.

Have been working with Mitch to do a complete website overhaul. Its so refreshing to find an app that can do what I ask instead of hitting brick walls all the time. Loving my new website and looking forward to working through a few more customisations!

This is a really good app, very complete because it allows you to do multishipping, add notecards and allow a customer chosen shipping date. Gist is very responsive, and the experience working with them has been really good.

I was having trouble with multiple shipping showing up on my drawer style cart, and support was very helpful in helping me get it set up! highly recommend this app.

We had new theme from shopify that was a bit glitchy but immediately got help from the founder who took so much time to walk me through and address everything. Customer service top notch! This app allows you to have gift messages and send to multiple addresses from one cart which is great during holiday season! This app is a home run.

The Giftship team was quick to respond with more than just links to their published blogs or knowledge base. We look forward to using more of their apps in the future.

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

Excellent app that has really helped us with Gift Message options and printing multiple gift cards easily. Have only used this function so far but will be looking at some of the other options in the future. Tim has also been particularly helpful when we had some queries. Highly reccommended :-)

The customer service is beyond amazing. These guys have a pretty quick response time and even put together videos and tutorials to help walk you through and troubleshoot your issue. So grateful they're there to help this less-than-tech-savvy lady get over the bumps.

Example of this app on our site : https://huffkins.com/collections/gift-sets-hampers/products/cheese-scones-afternoon-tea-gift-set-gs20004 This app is very 'all singing, all dancing' and the app support is really great. We did not have an in-house developer and have little coding knowledge. They were very willing to help us and offer advice to get it all looking and working as we needed. The app is great for us as most customers hop with us to buy gifts to send to others. We're able to charge extra to add a personal message in a greetings card and allow customers to choose a delivery date. The upsell pop up is also great and we can set different upsells for different product collections. We found the split address function too complicated and it needed too many styling changes so did not use that part. It works responsively, and the developer even helped us to add some code so that it would not appear on our e-gift card page (where we do not want to offer a greetings card or delivery date option). There's some improvements we'd love to see, including the option to write a gift message to appear in the e-gift card email, editing the style and position of the gift message for printing into cards, and somehow making it so that orders for future delivery get an automatic tag to hold them so they do not go on the picking sheet immediately. It would also be great to have more flexibility with the delivery date picker - if someone places an order on the Friday night, we cannot deliver that Monday as we do not dispatch at weekends, but we can deliver on future Mondays as we can dispatch on the Friday. If that makes sense?! Hopefully the developers will keep enhancing the app to add this stuff in. It's just suggestions, not complaints. All in all, a great app and absolutely brilliant customer service.

We have thoroughly enjoyed this app so far. The service from Tim was timely and great when we needed to make a change to the gift message positioning in the cart. I've used other gift message apps but this one is definitely better than the others.

Exceptional service from Tim - really fast and efficient. Very impressed. also a great app and has helped us with multiple functionality.

The app was very easy to install and set up. I had a few questions about personalizing it for my store, and the tech support was amazing! I am not tech savvy at all, and they went above and beyond to ensure the app was working exactly how I wanted it to. I had both a phone call as well as a zoom call with different members from the team to address my questions. Would highly recommend!