Reviews for Genie Store Pickup

Not only that the app is great and does exactly what it says but Ali offers a 5 stars customer support. Great experience.

Great app! Does exactly what I need it to do for my store. They even custom installed for me when I ran into trouble. Great customer service!

Tatsächlich super schneller Kundenservice. Die App selber hat auch eine schöne Oberfläche und ist gut in den Webspace eingearbeitet.

We needed this app to configure pickups for our bakery, and Ali was incredibly responsive and detailed with instructions to help us along the way. Great experience!

After installing this app, the number our in-store pickup order has increased. Ali helped me out quickly and accurately with my request regarding the setup.

The app works very well and provides exactly the solution we were looking for. I had a small problem with the setup (which is explained very well) and got help IMMEDIATELY from the Support, who fixed it right away. Incredible service!

Brilliant App with amazing customer service and support Questions answered quickly and issues resolved within 24 hours.

Great app! Works perfect on my store and is simple for customers to use! The customer service is also very helpful and much appreciated! :)

The customer service on this app is SWIFT! I had read about that fact but wondered if I'd receive the same luck. I did! I originally gave only four stars because I thought the experience is not as streamlined for the customer as I believe it should be. But I was mistaken on how it works! The customer experience is more streamlined than I thought and I believe all is well. 5 stars!

I was having problems with this app displaying incorrectly in my store, reached out to customer support, and Ali had it working perfectly in just a few hours. Excellent support!

I downloaded this app to provide an efficient way to track pickup dates & times. They helped me install everything into my store super quick! Love this new addition and works very nicely & easy to use!

Amazing support team and very prompt replies. Such a very useful app with great features! Every time we had an issue or a query, Ali the founder was very supportive and gave very helpful answers.

wiinkbcn

2022-03-17

Spain

Very Good app and service! The customer service responded quick and efficient helped me set up the app

This is a very nice app and the service was great. They were very helpful, and even set the app up for us. Thank you!!

I am using this app to help my traveling events business and they were SO responsive and helpful. I am so impressed by the service and easy to use technology!

Det app, works great for my store. I had som problems with some of the functions and, Ali helped me right away! It's good that my costumers can choose locations and time for the pick up.

I researched about 20 apps to provide click and collect functionality on my store and found this one to be the best fit for my needs. It's not over complicated in the UX, easy to setup, very competitively priced and best of all the support is fantastic. I ran the app successfully for several months then I had an issue after installing another app. Ali helped me troubleshoot the issue and even wrote some different code to help try and get the two apps running together (they were clashing due to the way the checkout works, no fault of Store Pickup at all). Highly recommended. Cheers, Paul

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

I am rating this app as 4 stars for now. Will change it to 5 stars once Ali adds a collection filter in "Exclude Products" or a "click all" feature when excluding products. Hard to do it per SKU when your site is multi-brand and pick-up is at your brick and mortar stores.

Quick and responsive customer service, great all around app to make our in-person business ready for web

So far the customer service has been quick and efficient. This app helped customize to what I wanted in very little time.

I downloaded this app to make it easier for my customers to access our curbside pick up. I had some trouble getting it to work with my theme, I reached out to customer service and they responded quick and helped me set up the app for my store. Very grateful for the help and I look forward to using the app in my store.

So far so good! I got stuck, emailed them, and they were very fast to help and fix what had gone wrong

So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!

I needed to give my customers the possiblily to pick up their order in several of our shops. Works perfectly so far !