Reviews for Genie Store Pickup

I was having problems with this app displaying incorrectly in my store, reached out to customer support, and Ali had it working perfectly in just a few hours. Excellent support!

Amazing support team and very prompt replies. Such a very useful app with great features! Every time we had an issue or a query, Ali the founder was very supportive and gave very helpful answers.

I downloaded this app to provide an efficient way to track pickup dates & times. They helped me install everything into my store super quick! Love this new addition and works very nicely & easy to use!

wiinkbcn

2022-03-17

Spain

Very Good app and service! The customer service responded quick and efficient helped me set up the app

This is a very nice app and the service was great. They were very helpful, and even set the app up for us. Thank you!!

I am using this app to help my traveling events business and they were SO responsive and helpful. I am so impressed by the service and easy to use technology!

Det app, works great for my store. I had som problems with some of the functions and, Ali helped me right away! It's good that my costumers can choose locations and time for the pick up.

I researched about 20 apps to provide click and collect functionality on my store and found this one to be the best fit for my needs. It's not over complicated in the UX, easy to setup, very competitively priced and best of all the support is fantastic. I ran the app successfully for several months then I had an issue after installing another app. Ali helped me troubleshoot the issue and even wrote some different code to help try and get the two apps running together (they were clashing due to the way the checkout works, no fault of Store Pickup at all). Highly recommended. Cheers, Paul

Genie apps was the best fit for what we needed, and then they helped us customize the app for our store to be exactly what we needed. We wanted to be able to create time slots of different lengths, and they are currently helping us to set this up. They also customized some things for us that were just aesthetic, and we really appreciated that. Absolutely amazing support—thank you so much!

I am rating this app as 4 stars for now. Will change it to 5 stars once Ali adds a collection filter in "Exclude Products" or a "click all" feature when excluding products. Hard to do it per SKU when your site is multi-brand and pick-up is at your brick and mortar stores.

Quick and responsive customer service, great all around app to make our in-person business ready for web

So far the customer service has been quick and efficient. This app helped customize to what I wanted in very little time.

I downloaded this app to make it easier for my customers to access our curbside pick up. I had some trouble getting it to work with my theme, I reached out to customer service and they responded quick and helped me set up the app for my store. Very grateful for the help and I look forward to using the app in my store.

So far so good! I got stuck, emailed them, and they were very fast to help and fix what had gone wrong

So glad I found this app. The main reason I like it is because it's easy to add multiple locations and I don't have manage different inventories. Also customer service was fast and friendly!

I needed to give my customers the possiblily to pick up their order in several of our shops. Works perfectly so far !

Did what we wanted it to do. It needed tweaking to get it to where we needed it to be but the support was excellent. Applied it to a new theme very quickly for us when we launched a new brand,

Excellent customer support! I needed a color changed on my cart and they were able to fix it. This app makes having local pick up options easy which generates more sales for us.

Great app for utilizing store pick up. It's very user friendly and I needed some help with additional questions and they were VERY FAST and VERY TIMELY. I would recommend this to anyone wanting to do store pick up and all questions are handled immediately.

Love love loveeeee this app! I was using another app for local pickups and it didn't give me certain options like this app does. Also, if you ever need help feel free to contact them. Ali has been very helpful and responsive. Thank you sooo much Ali!!

The app was exactly what I needed to keep my private address, private, while still adding a local pick-up option! Also, the app creator is extremely helpful and made sure that the app was working the way I wanted it - honestly went above and beyond my expectations!! Thank you endlessly!

Great app so far! Easy to set up. Good customer service :) Will continue to use this app. Love .. Support!

Recently installed this app. Works really well and also doesn't effect my other shipping apps. Support was great and even helped to customize some things that weren't available as standard.

We have used the app to add local pick up locations and to make home delivery possible. The app works very well en we are satisfied with it! If you have any questions, Ali (the founder) is very helpful and thinks along well with you!

This app has really helped us serve our customers, especially through the pandemic this past year. Easy to use once implemented, and the customer service is really responsive and helpful.