Reviews for Genie Store Pickup

I needed an app for customers to choose a pickup date and time at the store. The founder of the app was very helpful and quickly replied to my questions. He set up the pickup date calendar in French and also made it mandatory for the customer to chose a pickup date before checking out. I highly recommend this app.

C'est exactement le type d'application que je recherchais, le développeur est réactif et prend la main en cas de difficulté à installer l'apps.

Super helpfull, had some problems with the app, but they were super fast and effective solving the problem.

A much needed app for my store. When I needed help on something the support team responded quickly.

Used this app but had a few issues. And while developing my store had several issues which the support helped solve. I usually do not write a review, however this one earned it!

works great for our store for multiple pickup locations! Very helpful IT with quick responses. Thank you

I tried a number of different apps for my pick up options and this app by far is the best one! The staff reached out to me immediately upon installing asking if they could help. I told them my wants and needs and they set it all up for me just the way I wanted and now Pick Up dates and times are so much easier to manage. I couldn't be more thankful!!!

I have used this app over the holidays and appreciate being able to specifically choose pick up times customers have available to choose from. I am doing another local promotion and things have changed in my theme and I couldn't get it to show up again. On a Saturday afternoon I emailed support and within less than an hour it was fixed and working. INCREDIBLE customer support! This was REALLY helpful too since I can only post in one local groups on a certain day of the month and was hoping to do so with everything working. BEYOND expectations and very appreciated.

Great app that gives us a click and collect option in an uncomplicated way. Plenty of scope to scale up once we reopen our onsite retail. Very good support from Ali too.

I am currently using the free trial to see if it's worth paying for. It turns out their support team is very helpful and efficient. Keep it up. Thanks

Tech support at Genie is terrific! We're new to Shopify and needed a complicated pickup schedule, so I had a lot of questions. They were very helpful and responsive, and the app worked very well for us for what we were trying to do. In the future, it would be great if we could pick and choose which items have mandatory pickup and which have mandatory shipping. We tried to do that so we could also offer items from a print-on-demand company, but couldn't do that combination. In any case, we are very pleased with the app!

I love the fact customers now have the choice of pick-up or delivery. I had difficulties getting the app up and running! Pick up Genie App reps helped me out promptly and efficiently! So grateful! Not only were they prompt with helping me out. Pickup by Genie reps also answered every email request or question just as quickly as I wrote them. Thank you again!

A great app - allows us to have multiple pickup locations and only one inventory location. Ali was an awesome help getting it installed on our site - amazing customer service!!

This app is amazing... but even better is the developer. Ali is AMAZING to deal with!! He has gone over and above to help me with getting this app up and running for my store. I would not hesitate for a second to recommend this app and the developer. This app has done exactly what I needed from shopify for local pickup with more than one location, without splitting inventory. Cannot say enough good things!

Deinstallation did not work, still some remaing assets which are slowing down my page extremly. Waiting now for CS to help. -------------------------------------- Here Genie CS's update what to do: "Please follow the following steps to make sure that everything is deleted out from your store: 1) Remove the {% include 'genie-store-pickup' %} line from your Layout > theme.liquid file. 2) Remove the line from your Sections > cart-template.liquid file. 3) Delete the Snipets > genie-store-pickup.liquid file. 4) Delete the Assets > genie-storepickup.scss file. 5) Delete the Assets > genie-storepickup.js file. 6) Delete the Assets > genie-storepickup-vender.js file. 7) Delete the Locales > en-GP.json file. Here is the guide as well that we have included in our application. http://www.genieapps.xyz/store_pickup/faq#uninstall-app "

Great app. Makes us possible to have different pick up locations. Ali, the founder of the app, was us of great help with personalising and improving some features for our shop!

This team is awesome. They have helped me so many times with little adjustments. Great product, great people.

Very good app, support is very accurate and fast too, thanks for a good app that is working perfectly for us!

Customer Support is OUTSTANDING! So SO Helpful. They fixed my user error problems and told me how to fix it myself in the future (I asked!) We have multiple location inventory that can be used with multiple location pick up. It has time slots for pick up, and preparation times - Example- we do NEXT DAY LOCAL PICK UP at Either Location... You can do this with this App (just adjust your preparation time!). You can also black out the days in which your shop is closed. There is a Store Pick Up button that appears in your shop. You can set up confirmation emails as well - especially with multiple location options- this is so helpful. It will not mess with your fullfillment options. It's either Fullfilled or Unfullfilled. (There is no "ready for pick-up" so you don't have to worry about the extra step- if you're into that sort of thing) Also you can't beat their price for what their app does. I just can't express how amazed I am with their service. HIGHLY RECOMMEND. This is a True Review. Not Paid or Offered "Free Gifts" They legit.

My store is online only and this app is going to help me manage my local pickups much better! The app did not install properly, however, the support was proactive and almost instant. I highly recommend this app.

I use this app to help me control my pick-up orders. Support was great by responding very quickly and helping me customize my ordering process. I very much recommend them.

Easy, practical, intuitive functionality with excellent support from Genie Apps! Highly recommended.

I added this app to help me deal with pickup dates and times and it works pretty well so far. And the support team help me solved my back and front issues very quick. Thanks a lot !

The guys at Genie Store have gone above and beyond to help update integration and personalize so that orders are automatically created in our POS system.

One of the only store pickup apps that works well with other apps. Great, efficient service. I emailed the developer for help with some code and he got back to me really quickly - and I LOVED the end result!