Reviews for GemPages Landing Page Builder

The representative is very patient through out the whole process, guided me step by step, I really like creating content out of GemPages, it is the best and quickest way to design your website.

nice service. very short response time and solve the problem properly. appreciate for the service

Horrible customer support. Once you get them on, they are helpful but it takes DAYS to get anyone to reply. I work with website builders all the time and gempages have so many issues. The platform is super unreliable and makes changes itself. This is why you need constant help from the support who are impossible to reach. So unfortunate since the builder is very promising but any moment your live page can randomly change and stop working and thats just not realistic for a business. Ive never had such an unreliable experience with any softwares or platforms. I really dont understand where all the 5 star reviews are coming from.

Very easy to use once you get your head around it or if you have use other landing page builders. I think this is one of the better ones I have used and responsiveness is also great. I add a couple of issues displaying Afterpay and Recharge but the GemPages team were quick to help and fixed it. Loving this app!

Great App. Great support. This made things easier. I come from other CMS such as Wordpress and Shopify needs a lot of work

These guys charged me for 13 months of 29.99 charges of this app after my store closed and I paused Shopify. I didn't ever uninstall it, I thought it was paused. I literally asked them in several emails to reconsider, refund only half, etc and they wouldn't budge, blaming me, their customer for not uninstalling the app. They would only refund one month citing "fairness to all" in the refund policy". So I logged back in and left this review. Beware

Ottimo assistenza clienti. Tempestivi nelle risposte e di grande aiuto nel risolvere un problema con il mio sito. Grazie!

I have been using Gempages for about a month now and it has been an incredible experience so far. To start, this app is incredibly user friendly and there are no limitations to what you can create. Whenever i experience some challenges, the support team is always there to help. Keep in mind that the time of day you'll get active support depends on your time zone, but they will always get back to you in a very timely manner. Whenever I chat with support they are there every step of the way to help me. That has been the best part of using the service. The price is also very affordable, which is what drew me into it at first when I compared it to similar apps. I started building one page as part of the free option then quickly realized how much value for money there is with this app so I have now built out more pages. I also love how there is a minimal learning curve. I HIGHLY recommend GemPages!!!!

Drippy

2023-08-24

Italy

Best customer service ever! They always solved my issues every time I reached out they are also super nice!

The app has so many great features to upgrade your store view! And support will help you with any question that you have!

Totally recommended! It is an amazing app that allows you to customize your store with cool designs and many options. Their customer service is the best and they are always willing to help you achieve the result you want. Do not look for more options, work with them :). Thank you!

Customer Support is top tier, they can fix any problem easily. The builder is easy to use & worth the investment.

Ottimo prodotto e customs service.

Great service. I've been able to customize my product pages as needed, basically turning them into their own sales pages. And the support is solid.

Easy to use application, great tool for building your shop. Knowledgeable team, great customer support!

L'aide au service client est parfait ! Ils sont super réactifs et patients quand il s'agit de vous aider et les réponses étaient claires ! Je recommande

I'm a small business owner and at the moment don't have the privilege of hiring a web developer so I'm doing everything on my own, GemPages is by far the best website builder I've tested. It's fairly easy to use and learn, you don't need to be a professional to understand it and I love that. As with any app it takes time to get to know especially if you're a beginner but it's definitely not rocket science. It is on the pricier side if you would like to take advantage of all the features but all worth it in my opinion. Super excited for v7 to come out to be able to experience the current beta features in their full potential. This changes the game for people like me! Amazing customer service. Liam was so great at responding and helping me navigate a few things, something that should've taken 24 hours, took him 30 minutes. Very communicative and supportive! I'd 100% recommend GemPages.

Also ich schreibe Eigentlich nie Bewertungen aber hier ist es wirklich mal angebracht. Ich bin von ein anderen Anbieter hier hin gewechselt und bin mehr als sehr zufrieden. Zumal sind die Möglichkeiten was man verändern kann sehr ausgeweitet und gut Verständlich. Und auch das Preis- Leistung Verhältnis ist super. Aber das beste an dieser App ist der Support! Dafür dass ich noch das kleine Abo habe, Antworten sie sehr schnell und haben auch immer eine Lösung auch wenn sie dafür mal den Code um schreiben müssen, werden die Kundenwünsche erfüllt und das immer Freundlich, Großes lob von mir!!!

Positives - very easy to use, much more flexibility and design options than you have with Shopify's built in page builder. So the ultimate final product is much better and more attractive. Negative - stunning wait times for assistance, and the current V7 doesn't allow you to break up any information in the standard Shopify product description (as the app description says it does) so the Product Description module has zero flexibility, which is a BIG problem for templates, since I have a serious need for this kind of function.

I was tasked to complete a landing page with complicated designs. I couldn't achieve the same designs as what was sketched by my designer. Nevertheless, the support is amazing (especially Jane), she was superb and amazingly friendly and helpful. What an awesome synergy that the team has. No matter how many times i trouble and bother them, they're always there trying to understand the issue and help you with your designs (which alot of other page builders or designer don't even bother or charge you for that). With gempages, gosh, they're willing to help you (even when i'm on the free plan). Well done Team!! It's the best support I've ever received. Thanks Jane!! :)

It is a lifesaver for someone who can build a decent Shopify website on her own without spending a lot for store development. Lot of possibilities to design on your own and customize things.

10/10 Quick support like shopify, they always manage to solve my problem quickly. I am still on the free version, and the service is this good. I will be upgrading once my website begins to make money!

Hands down the best page builder out there. And the support is absolutely amazing, whenever I run into an issue, these guys are always here to help!

Excelent App and very fast customer service. Highly recommended. This is by far the best page builder in the store.

Do NOT install this app! I uninstalled it because it constantly didn't work. The buggyness was impossible. I spent more time trying to fix issues than anything else, and now on top of everything, even though I have installed it, Gempages continue to bill me. Shopify won't do anything, as it is 'a developer issue' and my emails to this company just get ignored. If you install this app and then don't want it (which you won't because it doesn't work properly, you will be paying for it forever. Be warned.