2025-04-10
The customer service is very helpful!
Kneady
MW Fitness
Parfumista Colombia
Naturisolve
Beds India
AJD Technology
EveryGiftNYC
The Goodest Boys
gernitore5
R ETHICAL Official Site
Degenerates
Calmy
UDO-YU
BONEVO
MyMushCoffee
Trevit
2025-04-08
it's easy to use and customer service is great at solving what you require to be done. Compared to the other page builders, their templates and UI is significantly easier to use. Hi Kneady, Thank you so much for your kind words! We’re beyond happy to hear that you find GemPages easy to use and that our support team has been helpful to you. It’s always our goal to make your experience as smooth and enjoyable as possible. If there’s anything else we can support you with, just give us a shout! Auri GemPages Customer Support Manager
2025-04-08
Ante cualquier duda, me comunico con soporte y me ayudan rápido y lo mejor es que se comunican en el mismo idioma de uno. Hola MW Fitness, Muchas gracias por tu reseña. Nos alegra saber que nuestro equipo te asiste rápidamente y en tu idioma. ¡Estamos aquí para ayudarte siempre que lo necesites! Si necesitas más ayuda, no dudes en comunicarte con nosotros. Auri GemPages Customer Support Manager
2025-04-08
El servicio al cliente es de destacar, en especial el de Emerald Hola Parfumista Columbia, Muchísimas gracias por tu comentario. Nos alegra saber que el servicio al cliente, especialmente el de Emerald, ha sido destacado. Será una gran motivación para que Emerald siga trabajando y ofreciendo aún más logros a nuestros clientes. No dudes en escribirnos si necesitas algo más. Auri GemPages Customer Support Manager
2025-04-08
good Hello Harzsalbe, Thank you for your thoughtful feedback! Your satisfaction is our top priority, and it’s rewarding to know you’re enjoying the experience with GemPages. If there is anything that we could do better, please let us know. Auri GemPages Customer Support Manager
2025-04-08
Support is really the best one I've ever had. They are helpful in so many ways. Please don't use any other builder except GemPages! Good day to you, Naturisolve, We're so grateful for your amazing feedback! It’s great to hear you’ve had such a positive experience with our customer service team. We take pride in being responsive and solution-driven. Whenever you need help again, we’re just one message away. Bella Gempages Support Supervisor
2025-04-08
GemPages is a user-friendly landing page builder for Shopify. My experience with it has been great it offers a drag-and-drop interface, making it easy to design high-converting pages without coding. Overall, it’s a solid choice for creating visually appealing and high-performing landing pages. Hi Beds India, We really appreciate your honest and detailed feedback. It’s so encouraging to know the drag-and-drop editor is making a difference for you. And remember – we’re always available if you need assistance with anything. Emma GemPages Support Supervisor
2025-04-07
I have observed that the fixed background effect does not function on iOS devices when the design is created using GemPages. However, when implemented through the Shopify editor, the fixed background operates correctly across all devices. This suggests the issue lies with GemPages, not iOS limitations. Additionally, the customer support response has been dismissive, attributing the problem to iOS rather than acknowledging a potential flaw in GemPages. A more transparent acknowledgment of this issue and a non-gaslighting approach to resolving it would be appreciated. Dear Fasiha, Thank you for taking the time to share your feedback. I’m Auri, Customer Support Manager at GemPages, and I want to sincerely apologise for the frustration you’ve experienced — both with the fixed background effect not working as expected on iOS and with how our initial response was handled. You were absolutely right to raise this. After reviewing your case and feedback, our technical team re-evaluated the issue and confirmed there was indeed room for improvement. We've since developed a solution that addresses the issue, and our support team has already reached out to you directly with the updated fix. We truly hope it meets your expectations and resolves the issue on your end. We're also genuinely sorry that our earlier communication felt dismissive. That’s not the experience we want for any of our users. Your comments were a wake-up call for us to reflect on how we respond. We deeply value your input and appreciate you giving us the opportunity to make things right. If there’s anything else we can do to support you, we’re here and listening. Warm regards, Auri GemPages Customer Support Manager
2025-04-05
Buen servicio Recomendado. Hola AJD Technology ¡Estamos muy agradecidos por tus increíbles comentarios! Es genial saber que has tenido una experiencia tan positiva con nuestro equipo de atención al cliente. Siempre que necesites ayuda, estamos a solo un mensaje de distancia. Auri GemPages Customer Support Manager
2025-04-05
Great experience overall exceeded my expectations by a lot. Highly recommended.
2025-04-04
Great customer service! Hello The Goodest Boys, Thank you so much for your kind words! We’re beyond happy to hear that that our support team has been helpful to you. It’s always our goal to make your experience as smooth and enjoyable as possible. If there’s anything else we can support you with, just give us a shout! Justin GemPages Technical Lead
2025-04-04
This app is very very helpful. You are able to make, from your default template, a very well designed shop! Make a beautiful homepage, landing page and much more. I absolutely recommend giving this app a try! Hi PlasmaGans, Your words truly made our day! We designed GemPages to be powerful yet easy to use, and hearing that it stands out from other builders means a lot. We’re always just a click away if you need anything! Cindy GemPages Customer Supervisor
2025-04-04
muy buena, tiene buen servicio al cliente Buenos días, ¡Gracias por tus comentarios tan considerados! Tu satisfacción es nuestra prioridad, y saber que estás disfrutando GemPages es muy gratificante. Estamos a un mensaje de distancia si surge algo más. Auri Gempages Customer Support Manager
2025-04-04
Gempages is fantastic. Their tool unlocks a lot of doors for non-technical website owners, and their customer support team is really polite, responsive and nice to work with. Hello Active Health Clinic, We’re glad to hear that you find GemPages easy to use and that our support team has been helpful to you. It’s always the motivation for our team to move forward If there’s anything else we can support you with, just let us know Auri GemPages Customer Support Manger
2025-04-03
Support was wonderful! Very helpful and clear. Appreciated! Hello, Thank you for the great feedback! It's a great motivation for us to move forward for better achievement Don’t hesitate to reach out again if there’s anything you need. Auri GemPages Customer Support Manager
2025-04-03
Brilliant web page builder, by far the best one I've used for Shopify. Super easy and intuitive to use, while being extremely powerful with the functionality you can add - such as custom coded sections which you can implement directly on the page rather than having to go into the liquid sections. And if you ever need assistance, the customer support is super quick to respond, friendly and helpful. Mona has helped me navigate various features while I am learning the app. 10/10 all round. Hello, Thank you for your thoughtful feedback! Your satisfaction is our top priority, and it’s rewarding to know you’re enjoying the experience with GemPages. We’re just a message away if you run into anything else. Auri GemPages Customer Support Manager
2025-04-03
I am in love with the website it is possible to create with Gempages. Sleek, modern, minimalistic, flexible. At first I was under impression that in the "Build plan" only 20 sections could be created across the website. Actually, it's 20 global theme sections that are universal and can be used across all pages. Additionally, you can create and use unlimited number of unique pages that allow to design a decent website and blog pages. I am loving it. Wow – thank you, QUOTELETS! We love hearing that you’re able to create such sleek and minimal designs with GemPages. If you ever need a hand with your next creation, we’ve got your back. GemPages Customer Support Team
2025-04-03
The app is easy to use The customer service are just the best I ever met recommeded! Hello Relexa, Thanks a ton for the kind words! We love hearing that our app is making your life easier and your store better. Reach out whenever you need – we’re always happy to help! Tony GemPages Customer Support Specialist
2025-04-03
Muito bom! Recomendo muito o aplicativo, já fizeram código específicos para minha loja, sem custos adicionais. Recomendo demais!
2025-04-02
Don't ever use this. Dear Diana, It's Auri, a Customer Support Manager at GemPages. I sincerely apologise for the long waiting time and the confusion regarding the integration with the Pumper app. Due to a recent surge in demand, our support team has been handling a much higher volume of inquiries than usual. We’re actively hiring and training more team members to ensure we can provide faster and more accurate assistance moving forward. However, we understand that it takes time for new staff to fully master the product and offer the level of support our users deserve. Regarding the Pumper app integration issue, please rest assured that we are taking your feedback seriously. Our team is currently reviewing this case thoroughly to prevent similar issues in the future and ensure smoother experiences with third-party apps. We truly value the trust you initially placed in us and hope we’ll have the opportunity to work with you again in the future. Thank you for your feedback — it helps us grow and improve. All the best, Auri GemPages Customer Support Manager
2025-04-02
Good App and the help provided by the technical service! Good morning BONEVO, Thanks so much for the encouraging feedback! We’re so happy our technical support could help you out. If there’s anything more we can do for you, just let us know! Justin GemPages Technical Lead
2025-04-02
Parfait, très réactif, merci Ken Bonjour MyMushCoffee, Vos mots nous motivent énormément – merci ! Nous serons toujours ravis de vous aider si vous avez d’autres questions à l’avenir. Ken GemPages Customer Support Specialist
2025-04-02
Love the effectiveness of the app! Some things can be improved, such as implementing in-app page speed improvement tools, but the customer service is great. The moment I reach out, I know I'll get help with my issues. I appreciate the team! Hello Trevit, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear you're enjoying the effectiveness of GemPages and that our customer service team has consistently been there to support you when needed. We also truly appreciate your feedback about in-app page speed improvement tools — suggestions like yours help us grow and improve. Rest assured, our team is always exploring ways to enhance the platform. Thanks again for being part of the GemPages community! Auri GemPages Customer Support Manager
2025-04-02
Great support team, standing by to help with whatever your store needs. Good morning KitBash3D, Your kind words really motivate us – thank you! We're always happy to help if you have any questions in the future. Auri GemPages Customer Support Manager
2025-04-01
Love the customer service ,thanks to Pauline for the dedicated help , first time user btw