2025-06-26
United States
Great support, easy app to use. Good day Shift + Wheeler, Short, sweet, and it means the world to us—thank you! We’re glad you find GemPages easy to use and our support helpful. If anything ever comes up, you know where to find us. We’ve got your back. Take care, Bella GemPages Customer Support Supervisor
JENAVENUE
Plend
Marwa Jewels
Softnss
My Store
de Buyer
QUANTM Life
Hope Stone Books
UNLUXE
タイニースプラウト
Undeez Vasectomy Recovery Underwear
DOG1
SARAH-QA GEAR STORE
Domusxpert
Zuoori
crbon
TheFantasyBlades
Mijn winkel
2025-06-26
Italy
GUYS GEMPAGES REALLY IS GOATED, I USED SINCE 2 YEARS RIGHT NOW AND FOR EVERY PROBLEM I EVERYTIME CONTACT THE SUPPORT AND IN SOME HOURS PROBLEM IS SOLVED. Honestly the support chat is the best thing ever and for ecommerce owners like me is really helpful because i can't lose much hours. I suggest gempages for a personalization of product pages, write advertorials, all things that help basically the stores to be cool in 2025 and 100% personalized for increasing the CVR, in a time where all use the same theme, gempages is the gamechanger. Shout Out to PETER is the best support agent ever Good day JENAVENUE, Wow—what an energetic and inspiring message! We’re beyond happy that you’ve found GemPages helpful over the years, especially with advanced personalisation tasks. And we’ll definitely pass your shoutout along—Peter will be so encouraged by your words! Whenever you need assistance again, don’t hesitate—we’ll continue to be your go-to team. With thanks, Auri GemPages Customer Support Manager
2025-06-26
Singapore
I am using GemPages for my shopify store. It is great to custimise the shop beyond standard templates. GemPages gives a lot of additional options without coding skills required. Also their cusomter support is great (I got instant support from their team, namely Pauline). I highly recommend GemPages as a pagebuilder together with shopify. Good day Plend, Thank you so much for sharing your positive experience! We're delighted to know that GemPages has empowered you to customise your store with ease, and even better that Pauline was able to provide instant support when you needed it. She’ll be so pleased to hear your kind words! Should you need further support at any point, we’ll always be just a message away and happy to assist. Warmest regards, Bella GemPages Customer Support Supervisor
2025-06-26
Australia
This app is fantastic—intuitive, feature-rich, and user-friendly. The support team is exceptional; they were incredibly helpful and responsive to all my questions. Good day Marwa Jewels, We’re so happy to hear that GemPages has hit the mark for you in both functionality and support! Knowing our team could provide quick and helpful answers truly brightens our day. If you ever need a hand again, we’ll be right here to assist you every step of the way. Kindly, Emma GemPages Customer Support Supervisor
2025-06-26
Belgium
Best page builder i used so far, i used many but this one is perfect, easy to use, fast and integrates oeprfect with shopify. Support is also very good!
2025-06-26
Malaysia
It’s been a smooth and pleasant journey with the entire GemPages team so far. Thank you for always being so accommodating with my requests. My tickets are consistently handled quickly and efficiently. Best team ever!! thank you!
2025-06-25
United States
Great app with lots of templates. Support was very timely.
2025-06-25
United States
Support is quick to respond and solve any issues
2025-06-25
United States
Best support :)
2025-06-25
United States
The support at Gempages is great! Kiran was super helpful in walking me through setting up an optin form from Klaviyo. Thanks!
2025-06-25
United Kingdom
Amazing Support from Kayle! I had the pleasure of being assisted by Kayle from the GemPages customer support team, and I couldn't be more impressed. She was incredibly helpful, patient, and knowledgeable, and went above and beyond to help me solve an important issue I was facing. Thanks to her guidance and professionalism, everything was resolved smoothly and efficiently. Her friendly attitude made the entire experience even better. Kayle truly represents outstanding customer service, and I’m so grateful for her support. Thank you, Kayle – you’re a star!
2025-06-24
Japan
メールでのサポートはもっと返信までに時間がかかると思っていましたが、でとても迅速に対応くださいました。動画で知らせてくださったりととても安心できました。 ありがとうございました。
2025-06-24
United States
Great app- the support is 10/10 and responsive. Very happy. You can see the site we built entirely with Gem Pages here: https://www.undeez.co
2025-06-24
Germany
I've been using GemPages for a year now and I'm absolutely happy with it! It offers so many possibilities for customizing the look and feel of my store. Whether it's the homepage, product pages, or landing pages – the drag-and-drop editor makes it easy to create exactly what I envision, without needing any coding skills. What really stands out is the support team: super responsive, helpful, and always focused on finding the best solution. You truly feel supported as a user.
2025-06-23
Denmark
Nice templates and really good support!
2025-06-23
Germany
love the app
2025-06-23
United States
Its very easy to use with the drag and drop template. The support is very helpful as well when I couldn't figure something out.
2025-06-23
United Kingdom
Abiola: I will give this agent 5 starts. Very professional and helpful
2025-06-22
Colombia
Yo tuve un problema que cualquiera puede que le pase, lo que para mí no es normal es que alguien esté tan pendiente y que te ayude a solucionar, esto lo digo por qué el soporte que me ofrecieron fue espectacular, nunca me dejaron solo y siempre estuvieron allí ayudándome, por eso les doy 5 estrellas y les digo muchas gracias
2025-06-21
Czechia
Works amazing
2025-06-21
Bulgaria
GemPages customers services is unmatched. Their team always strives to respond me as fast as possible and the more important thing is that they always solve my issues that I am facing. I had unmatched experience with their employees Kiran and Timothy.
2025-06-21
Vietnam
GemPages has truly been a game changer for me in building my Shopify store. The drag-and-drop interface is super intuitive – I didn’t need to know any coding to create beautiful product pages, collection pages, and landing pages that perfectly match my brand's vibe. What I love most: Very beginner-friendly – whether you're just starting out or already experienced, it’s easy to use. Highly customizable – I can build any type of page I need without limitations. Fully responsive – layouts look great on desktop, tablet, and mobile. SEO-friendly – it's easy to add custom HTML, schema, and optimized content. And most importantly, the support team is amazing – they’re fast, helpful, and genuinely care, even outside typical working hours. If you're building a Shopify store and want the freedom to design your site exactly the way you imagine (without hiring a developer), GemPages is 100% worth trying. After using it, I honestly can’t go back.
2025-06-19
Netherlands
Verry helpfull service
2025-06-18
United States
Zoe was absolutely amazing. It seems like they have amazing 24/7 service. It's 1 am in my time zone, and they responded to my need for help very quickly, understood me very easily, and helped me solve my situation.
2025-06-18
Japan
デザインの自由度が高く操作も分かりやすいです。 GemPages offers great design flexibility and is very easy to use. 問題が発生した時もチャットですぐに対応してもらえるので本当に助かりました。 When I ran into some issues, their chat support responded quickly and helped me resolve everything — I really appreciated that. メインサイトのテーマのCSSが影響する場合があり、困りましたが、テーマのカスタムCSSの最後に .gp-mx-auto h2 {all: unset;} のようにGemPages で構築したサイトはCSSを反映しないという定義を加えることで解決しました。 At first, I was a bit confused because my main site's theme CSS was affecting my GemPages layout. But I was able to solve it by adding a custom rule at the end of the theme CSS like: .gp-mx-auto h2 { all: unset; } This helped prevent the theme styles from interfering with my GemPages content. Overall, a powerful and reliable tool with excellent support!