2025-07-14
Germany
I recently had the pleasure of working with the support team and was blown away by their professionalism. Their response was lightning-fast, every interaction stayed laser-focused on my issue, and they delivered a truly outstanding solution that resolved everything in one go. I couldn’t ask for better service—top-quality support from start to finish! Good day miori, Wow, your review made our day! We’re so glad to hear the team could resolve everything smoothly and professionally for you from start to finish. Your words are deeply appreciated. And as always, if you ever need any help again, don’t hesitate—we’ll be right here to assist. Sincerely, Auri GemPages Customer Support Manager
Turtle Totes Wholesale
Sad Crew
Serandis
Aspani
Sunse
Releasio Ecommerce
Nuvèra Interiors
Ice Cold Spice
Real World New Zealand
Glowpestañas
Kronom
My Store
Curated Beauty London
NextProFooty
Cognitreee - Focus Suplementos 2025
Epssi Evoke
2025-07-14
New Zealand
Really good costumer service Good day Turtle Totes Wholesale, Thank you so much for the kind words! We’re delighted to hear that you had a great experience with our support team. If anything else comes up, we’ll be more than happy to assist you again at any time. Warm regards, Bella GemPages Customer Support Supervisor
2025-07-14
United States
Excellent service. Ann and Kiran helped me navigate some technical issues seamlessly. They made this process extremely easy and I couldn't be any happier with their service. Top tier. Good day Sad Crew, We’re thrilled to hear Ann and Kiran could support you so effectively! It’s always our goal to make technical matters feel simple and approachable. Your appreciation will surely mean a lot to them. Please don’t hesitate to reach out if you need a hand again—we’ll be ready to help. All the best, Justin GemPages Technical Support Leader
2025-07-14
Germany
best support ever, i love your suppot, since problems, they send loom video. totally perfect for quick solving problems :) Good day Serandis, We truly appreciate your kind feedback! We’re glad the Loom video and quick responses made a difference for you. That’s exactly how we aim to support our users—clear, fast, and personal. Feel free to message us again anytime, we’re just a message away. Cheers, Emma GemPages Customer Support Supervisor
2025-07-13
United States
Great app, greate support, easy to use.
2025-07-12
Belgium
Gempages works flawelessly. It's fast and not buggy at all unlike other page builders. Also their support is top notch and fast. I had an issue because of a translation app that was interfering with the functions and they fixed it for me! Also they created a custom product selection design to match our front end store, overnight and free of charge. Amazing Good day Holystrom, It’s fantastic to hear your setup went smoothly and that our team could promptly resolve the issue with the translation app. We’re also glad to know the custom product selection design helped bring your vision to life — and all overnight! If there’s anything more we can support you with, don’t hesitate — we’re always nearby to help. Best regards, Justin GemPages Technical Support Leader
2025-07-12
United Kingdom
My page broke and when I informed them they closed the live chat and ignored me. My page still has big error message. This is the worst software ever. Dont use it. All the people saying its 5 star are referral people or bought reveiws. Good day Sunse We understand your frustration, and we truly apologise for the experience. The live chat issue you encountered was caused by a technical error that temporarily disrupted the widget — it was not intentional, and we resolved it shortly after. Our records show that the page issue you reported was fixed and confirmed working on your end. If anything still isn’t right, we’re more than happy to check again. As for the reviews — Shopify maintains very strict moderation and policies. If we ever attempted to buy reviews, our app would’ve been removed immediately. Every review on our page is genuine and unfiltered. Lastly, I’ve already personally reached out to you via email. If you have a moment to review my message, I’d really appreciate the chance to support you directly. Sincerely, Auri GemPages Customer Support Manager
2025-07-11
United States
Great customer support ! Henry did a great job helping me out :)
2025-07-10
Germany
Super Support Hello PARFUMS LUBNER, Thank you for your short but powerful message. We’re grateful for your trust in our team and the continued support over the years. Should anything come up, just give us a shout and we’ll be on it right away. Best regards, Auri GemPages Customer Support Manager
2025-07-10
United States
Everyone at Gempages is so helpful! Ken helped me to get my shoppable image done! I never could have dom=ne it without her help! She helped me style it and get it just the way I wanted. GemPages is a wonderful page builder!!! Hello Lolo French Antiques We're so happy to hear Ken was able to help you finish up your shoppable image with just the right touch. It's always a joy seeing our team make such a positive impact. If you ever need assistance again, just let us know — we’re always here to support your journey. Warm regards, Bella GemPages Customer Support Supervisor
2025-07-10
United Kingdom
Very intuitive page builder. I have no experience of building pages yet Imanaged to build a really decent looking landing page. I had one small issue I needed support with and it was dealt with quick and efficiently. Highly recommend. I'm looking forward to building more pages Good day Comfizz Thanks for the detailed feedback. We're happy to know that GemPages helped you build your landing page easily, even without prior experience. That’s exactly the kind of simplicity and efficiency we aim for. If you have more pages to build or any other questions, we’ll be right here to help. All the best, Justin GemPages Technical Support Leader
2025-07-10
United States
Customer service is top notch! Highly recommend Hi BadgeSmith We truly appreciate your kind words. It's lovely to know that our customer service team met your expectations. We’re here to make your experience as smooth as possible. If anything else comes up, just drop us a message and we’ll be happy to assist. Sincerely, Emma GemPages Customer Support Supervisor
2025-07-10
Italy
Ho avuto il piacere di ricevere supporto da Mona e non posso che consigliarlo. Preparato, veloce nelle risposte e soprattutto chiaro nel guidarmi passo dopo passo. Ha risolto un mio problema in modo impeccabile. Grazie ancora per la professionalità!
2025-07-10
United Kingdom
A brilliant integration The team are always incredibly helpful. Game changer! Hello Ice Cold Spice We’re thrilled to hear that the integration works brilliantly for you. It's great to know the team’s support made a difference and that you find GemPages a game changer. Feel free to reach out whenever you need a hand, we’re always ready to support you. Kindly, Bella GemPages Customer Support Supervisor
2025-07-10
New Zealand
Exceptional service. Got the issue I posted immediately - I couldn't ask for better service along with a great product. Special thanks to my support person, Ken. Much appreciated. Good day Real World New Zealand, Thank you so much for the kind words! We're thrilled to know that the issue was resolved swiftly and that you had a smooth experience with both our product and support. Ken will be especially happy to hear your shoutout — your appreciation means a lot! If there's ever anything else we can help you with, don't hesitate to reach out — we’re always happy to assist further. All the best, Bella GemPages Customer Support Supervisor
2025-07-10
Argentina
Excelente soporte, muy rapido, atento y solucionan cada uno de los inconvenientes! Ademas la aplicación es BUENISIMA! en todos los sentidos. Facil de usar y editar.
2025-07-10
United States
Great app and great support
2025-07-10
Germany
Sehr guter und schneller Support! Sehr freundlich und hilfsbereit! Good day Kronom Vielen lieben Dank für die Rückmeldung! Es freut uns sehr zu hören, dass Sie mit unserem Support zufrieden sind. Wir bemühen uns stets, schnell, freundlich und lösungsorientiert zu sein. Sollten Sie erneut Hilfe benötigen, zögern Sie nicht – wir sind für Sie da. Mit besten Grüßen, Justin GemPages Technical Support Leader
2025-07-09
United States
App is great, but would like to have some native features like in sales funnel, showing/not showing an upsell page conditionally if the user has already bought the upsell product, feature to add an order bump product, etc. built into it. Hi spybriefinggear Thanks so much for your thoughtful feedback! We appreciate your suggestions about upsell conditions and bump product features — they’ve been noted and passed to the team for consideration. Your input helps us make GemPages better for everyone. Cheers, Justin GemPages Technical Support Leader
2025-07-09
United States
I've tried several page builders, and GemPages is by far the most flexible and user-friendly. The drag-and-drop interface is smooth, and there are tons of customization options without needing to touch any code. It’s perfect for building high-converting landing pages, product pages, and even full custom layouts. What really impressed me is their customer support — super fast, knowledgeable, and always willing to go the extra mile. As someone without a design background, I’ve been able to build beautiful and responsive pages that look professional on both desktop and mobile. Highly recommended for anyone serious about improving their Shopify storefront! Hello lovesquishy We’re so happy to hear that GemPages worked well for your needs and that our support team made a real difference. Thanks for highlighting our flexibility and the value we bring to non-designers too! Always here if you need anything. Warm regards, Bella GemPages Customer Support Supervisor
2025-07-09
Canada
Wonderful service! Everything i had a problem with was met with clear understanding, patience and solution based thinking. thank you!
2025-07-09
United Kingdom
Hey Curated Beauty London Thanks a lot for your support and the 5-star rating! We’re so glad you’re enjoying GemPages and hope we continue to meet your expectations as your store evolves. If you ever run into anything or just want a tip, we’re only a message away. Cheers, Cindy GemPages Customer Support Supervisor
2025-07-09
Romania
Great and fast custommer support,great all around app with a ton of futures,Abiola was great to solve my problem with the post-sale page colour Good day NextProFooty We’re delighted to hear that Abiola could assist you with the post-sale page colour issue. Your kind words mean a lot, and we’ll make sure to pass this along to her — it will certainly brighten her day! Anytime you need help, we’re always just around the corner. Kind regards, Auri GemPages Customer Support Manager
2025-07-09
Colombia
Ecxelente constructor, fácil rápido y entendible y soporte, super bueno, lo recomiendo Good day Cognitreee Gracias por compartir tu experiencia. Nos alegra saber que encontraste fácil de usar nuestro constructor y que nuestro equipo de soporte te resultó útil. Aquí estaremos para apoyarte siempre que lo necesites. Un saludo, Emma GemPages Customer Support Supervisor
2025-07-08
United States
GemPages has amazing customer service. I needed help setting up my landing page, and their team was super quick and kind. They didn’t just send me a link and leave — they actually showed me step by step what to do. I’m not a tech expert, so it really meant a lot that they took the time to explain everything clearly. Now my page looks great and works just how I wanted. If you're thinking about using GemPages, their support team makes it totally worth it. Good day Epssi Evoke Thank you for sharing your experience! We're especially glad that our team could walk you through everything clearly — that kind of care is what we aim for. Let us know if you ever need anything else. Kindly, Cindy GemPages Customer Support Supervisor