Reviews for Fera Product Reviews App

Fera has been an amazing app! The customer service is incredibly responsive and helpful and has been able to help with every issue I've encountered. And as a whole, the app is straightforward, easy to use and the best reviews app I've used for my company :)

So far so good. Just recently approved my first product & store review. Only time will tell if this app can maintain the 5-star rating I've given it thus far.

Easy to use, exactly what I was looking for. No fuss, no annoying pop-ups, I think this is the best among the review apps.

I was able to import my etsy reviews to my shopify store quite easily. In addition, I was able to assign the reviews to every products afterwards. I like the APP and will be keeping it onto my shopify store

Been using fera for a few years now and love them.

Just started using the app but it seems great so far. Support was awesome!!! Worth the 5 stars for sure

They have awesome customer service- the app works just as it should. The team is very responsive.

I like it a lot it is easy to operate and it makes my life easier. It also makes my store more optimal

Very nice app . It is very simple and adaptable to my ecommerce , I highly recommend it . So far it s been a great find . I really like the fact that can be send out email in automation to get new reviews from cleints , without the need of asking , actually there is the possibility to give discount as incentive automaticcally .

I have only had this app for a few hours and the service is above and beyond, a group of lovely gentleman who are helping me out with my needs.. very user friendly, very easy to use which is a huge thing for me, most apps are too technical and a lot of store owners waste time understanding how to use it, whereas with Fera, it's incredibly user friendly, very happy so far thank you!!

Amazing customer service. One of their reps, Yoel, sorted me out swiftly, saving me so much stress! Thanks Yoel

it is good to have such app in your shopify store ,it can help alot with reviews and especially with the store

a very good application helps to solve a lot of tasks, all concentrated in one application, I advise everyone !!!

Team is amazing and continue to try and improve the app. See some recommendations pop into the app recently which made me happy that they are listening to us, and not just telling us what to do. Yes, there are some other review apps that might have more integrations (even though Fera.ai has enough of the main ones) but I am sure overtime as they grow they will even more.

I definitely recommend this app. It is easy to navigate and there are multiple features that help your store get up and running!

Great service from Holden on the Fera team. Spent a good few hours helping me sort out some rather tricky issue was having with my widgets. All sorted in the end, perfect job.

I was looking for a simple and affordable review app for my small business and Fera has been a great fit so far. I ran into a small glitch with one of the widgets tonight and used the chat function to send a message to the customer support team. It said that they would be back on Sunday (I messaged on a Friday night), but Holden got back to me within 30 minutes and followed up shortly after that to let me know the glitch had been fixed. Really appreciate the prompt customer service!

Shout out to Holden for all of the help he has provided setting up and changing things for us. Goes above and beyond!

great customer service. Holden super helpful. Give the man a promotion ASAP guys, he's a very valuable asset to your team and customer experience.

SomeoneAndHerOwn

2023-08-10

United States

so far, their customer service is very helpful, the free features are good for now, but i am thinking paying for this app.

Great integrations and minimal design. Will be able to customize as much as we need and they update regularly.

I tried another app first to add my Etsy reviews to my Shopify page but I could not figure out how to implement it. I contacted their support but never heard back. I saw Fera's app and gave it a chance and was very pleased with all the helpful navigation on how to use the app. I had one question on how to create a separate page for my reviews and reached out to Fera for support. I received a very quick response and soon that page was active! Very happy with the App and the support, highly recommend!

Good experience, it can submit the review with photo and video, and it can also automatically send request email to customers, it can be customized.Before I use another app, it cannot submit photo and video. All in all, Fera is great!

We've been happy with how this app works for product reviews, and we've been able to customize the appearance to make the reviews fit in with the rest of our site to our satisfaction.

This is great! I had a review app, but it never seemed to work. This one works, and being able to import my Etsy reviews is a really nice feature that helped. That was really easy to do. I can have the widget added to the product page as well, so people can see the average review of the item from the product page. The only thing it won't let me do that I wish it would, is allow me to show the average review rating for any item from the collections page. The tutorials showing how to do that aren't correct, and it doesn't work. Maybe that can be a feature added to it? But otherwise, it's a fantastic app!