Reviews for EPROLO‑Dropshipping & Branding

Great app for someone who is just starting. What I like most about this app is the shipping times and the fact that your customer can order multi items from your store and receive it in the same package with 1 tracking number. I like also the option to add your logo to the scotch tape on the package box, makes it real authentic.

The shipping and processing times are no where near what they are advertising. I have orders that have been waiting to process for over a week at a time. I have paid for express shipping and it is not express but I am scared to not pay for it because I do not want my orders to be further delayed. Even the shipments that are processed out of there Chino Facility take a long time. I am just disappointed. Update: this supplier continuously fails to deliver then they beg you to remove the unfavorable review playing on your heart strings saying it effects their salary and their boss is going to be upset blah blah blah. Beg you to take it down before the resolve the problem with promises to do better. I refused. Business owners need to know what they are dealing with. My recent issue is they shipped the wrong product and on top of that short shipped the order to boot. I provided pictures, reiterated the issue at least 6 Times, broke it down into bullets to make it easier to follow and understand in various emails all for them to come back asking for pictures and asking me to confirm what size needs to be shipped. Because I wasn’t being clear. So not only did the order not ship timely, it shipped wrong and their customer service team is purposely being obtuse or they have a real problem. I now had to refund the customer for the entire order. I am asking for a refund for the i shipped product and an escalation contact. Let’s see if that goes anywhere. I’ll be back with a third update on how they resolved this Third update: I was finally able to have this resolved. They reshipped the order ( fingers crossed it goes well) and provided me a refund since I also had to refund my customer. Lily the escalation contact stepped in and her communication is very precise and clear and I appreciate that. it went a long way with de-escalating the situation. I am satisfied with the outcome of my dispute

The price of the Prodcuts are OK, but the shipping is almost X3 of the product price the worse thing is that this products are taking 20 to 50 days to arrive to the US. very rediculous shipping prices and delivery time. A pair of shoes that cost $14 they chrge $18 for shipping. Imagine you can find the same shoes here in the US for under $15 includding shipping. I will remove all this products and delete the app because EPROLO is abusing, I came here becuase the shipping was FREE then becuase of covid19 they put "EXPRESS SHIPPING" for $3 per item now just found out that every product is up to 3X more for shipping of the product price, very rediculous.. this business going bad. since I started I have refunded over 8 customers lamost 50% of my customers got refund/cancelled orders because of the products they dod not have them or because the clien complained that the product never arrived, when you call USPS and aske them for details with tracking number provided by eprolo the USPS says Eprolo have not sent them any package.

Great app, easy to use, and has a lot of inventory. great for someone who's just starting out. Check it out

This app i highly recommend especially if your just starting out because it cost nothing to import p

This application has been really easy to use. I am able to quickly do what I need to do. Doesn't take much to learn this platform.

I found great products using this app. It makes it very easy to set the pricing and to add and change products. Best part, it's FREE.

I have been using this app for over a month now and i am really pleased with the customer service and the way that they handled my orders. they answered the questions asap and also shipped my products within a few days. I am going to keep using them as i trust them now. also if eprolo hasnt got the procuct you are looking for they sure do go and look for it and let you know if they can get it.

Dope Dope Dope Dope App!!! The drop shipping service is so easy and fast. They make it easy to find products and sell.

Lola Wong was so helpful with refund from a returned item by a client. Shipping to USA has also improved to less than 10days! I love using Eprolo!

One of the best dropshipping app on shopify. It provides good quality products products with international shipping option.

This app is great for beginners. Customer service is not bad. if you really want your products to come within a week, eprolo is not the one. I will update this review when they start delivering products within a week.

I solve a lot of problems with this app, import products, fast shipping, fulfillment and I got better prices for products. Absolutely amazing app 10+ stars

This is the first and only ap that I will use for drop shipping. I love how easy to use this ap is. Very user friendly. Also, the contact is easy to talk to and answers all your questions.

So Far So Good We Love the Advantages Of Express Shipping For US. We Also Like The Option Of Custom Labels And Packaging. Easy App To Use Plus Customers Service Always Responded To Us. Great Job! Thanks

I used this app to help me find better products and better shipping...they haven't disappointed :)!

I would give 5 stars, but I have not seen all aspects of EPROLO yet since we are still pretty new. I appreciate all that they are doing and I look forward to seeing what they will become. I would like to see better sizing charts or something more universal for clothing.

My agent is Sunny Yang, She is the best. She helps me a lot during this pandemic and I make a ton of profit because of her. VERY RECOMMEND!!

The customer service is second to none. It is personalized compared to other fulfillment apps. I would highly recommend it

Shipping time is lesser than Ali Express, though haven't tested any product yet as I am starting my drop-shipping and chose this.

The more I use Eprolo the more I like it. They manage to get me great prices and very fair delivery costs that ship items much quicker than with other fulfilment services. I also like that when customers buy multiple items from my store, they will receive it as one package with only one tracking number. There is also an option for customized packaging which is very cool and I plan on using that service as well. But what I love most about working with Eprolo is their excellent support. They are very communicative and super helpful especially in the beginning when I had a lot of questions. You get assigned a personal account worker and in my case (Fiona) is just perfect and always helps me if I have questions. I now plan to only use Eprolo for my entire store so I can really recommend their service. To give one negative point: they do not work on weekends so an order on a Friday night will only get fulfilled on Monday, but the faster delivery times make up for that so it's no big deal. Plus they work very hard so they deserve a weekend off. TLDR I'm very happy with this app!

A few gems were found that are boosting sales. Easy to use app. So far so good. I hope it continues this way.

This is my go to app for AliExpress importing. I use the logo packaging too for an extra touch. I really recommend this app.

I am using EPROLO as a single source product to feed by store....it has all what I need at one location.....it is satisfying the required needs. Greating App

they don't ship the products you order out. instead they wait multiple weeks and tell you then that it's not in stock. they will offer you store credit but won't offer an actual refund. we only have this still installed to try to use our store credit, and they have messed up multiple orders since then even still.