Reviews for eBay Importer by Infoshore

Great app. It works really well, and it's helping me with more than 5,000 listings. Customer support is fast and precise, and it's definitively worth having one of their plans.

Great service, and works well. Customer support is fast and they have helped me with customization in our synchronization. We have over 2000 listings and it's working great. It was a little bumpy at the very start a year or so ago, but the bugs seem to be all worked out. Recommend!

Excellent product. Makes uploading from ebay a doddle-without it the process takes hours!

This app is amazing and such a time saver.. if you have a large inventory on ebay this is thew app for you it saved me so much time literally in mins all 1500 of my listing were imported to my shopify store which was nice cus when i tried doing this through a csv file it only imported descriptions and titles no pics or prices so this was a life saving app def worth the 29$ i paid and it constantly communicates with ebay to keep your stores listings up to date with your ebay listings!!! 10/10 recommend

It works when it feels like working. It crashes a lot when sorting through import files, and sometimes it just logs me out without letting me back in through the app, so I have to restart it every time to get back in.

This app seamlessly moved my entire Ebay store over in just a few clicks! It would have taken me days to manually type in all the items. So far a huge help. I highly recommend this app to anyone in my situation!!

Great tool for ebay sellers. This is the only tool that allows real-time synchronisation of price and quantity. Customer response emails were also fast. Will continue to use.

App did not work .. only imported 5 items out of 15000 .. I though with paying for app that I will get items imported faster.. it came up totally different pricing and different than advertised. So I closed the account and uninstalled the app within a day. sent emails many times to support with dead end.. they won't help and telling lies that they already refunded the payment which is not true. total scammers trying to keep your money even you did not use the app.

pricing in the actual app is much higher

So far the app sort of works ok the main problem with this app is the lack of Instructions. If you need to know anything you have to email the support team and wait for an answer will try it for another few days but already im looking for a different app

An essential application for anyone with an eBay catalog looking to synchronize it with Shopify. The support is fabulous, always ready to assist you with any need! I find it super! I couldn't do without it!!!!!!

Awesome Product that does exactly as it says that it would. Only issue is how basic the interface is. Request a function and then left unsure of whether it was executed or where it is in the process. Other than that, perfect App

Excellent service extremely helpful and great to work with. They always strive to do their best to resolve any issues

Thank you very much for your support understanding Guinness. It was amazing. I’m glad that you understand and help us us and a small business and a professional that is getting in Synchrony with this nice platform, and with your app that allow us to import thousand of products in an amazing way, wish you success and all the !

We tried for two months to get this app to deliver on ability to synch between Shopify and eBay on trading cards. We had multiple upcharge requests asked as a condition to make the app work as needed which was frustrating. Last we left off we were going to get quoted for a 'customization' that would help us accomplish task of another selling site being able to read and pull items from Shopify... after multiple asks and over a month of waiting for quote, we're just having to cut bait on almost two months of trying to make this work out and start all over. Summary... ensure and double check this app does exactly what you need it to accomplish using the 5-item free option before purchasing, and if you are asked to additional money for the app to do its job, move on.

Thankful to have found this app. It made the process of taking my 12 year olds existing eBay baseball card store and integrating it with his Shopify so much easier. Thank you!

Application performante et support technique très réactif et à l'écoute.

Even if you have a problem, they will respond very quickly and accurately. Great response!

Pretty good app, saves me a lot of time in cross listing. Does just what it says it does, its n thrills but works just fine, and their email support was pretty quick taking the time zone difference into account.

Alles top

This is a great product and does what it advertises. Used for several years. Response times for support were quick first couple years, typically under 24 hours. Most common issue I had would be the importer would tell me I'm out of credits/items on my plan even though I was still under the total. It was as if the sync/count got off and each time the support team has to manually reset/update the count to allow more imports (about once a month). However last few months we've noticed major changes in the response times of support and sometimes the app itself is just out completely. When we reach out to support we've encountered 3-5 business day delays where no resolution or response whatsoever, which is strange given the 24/7 eCommerce world. Not sure what is going on internally, but to be candid it's been a major business distruption having to wait so many days to get resolution. There's not really a great alternative/competitor out there, so just forced to endure the long wait times for now. Otherwise it's a great app. Hopefully they can get the support times back to normal. I think 24 hours max is a reasonable expectation.

The support is excellent! This app company provides 5 star customer service. I recommend both the app and the support. Great App!

Paid TWICE for importing items from eBay Charged me then blocked me from importing items. Poor customer service as they have no one to call Calling cc co to refund my money

This is a fantastic support and app. I highly recommend this app!