Reviews for Digital Downloads ‑ Filemonk

Loving this app so far. Free plan is great as a starter will be upgrading once I get more sales. I had a few issues with downloading files after a test order but it was quickly fixed by Nagaraj from support. Thank you for your review! I'm glad to hear you're enjoying the app and that the free plan has been a great starting point for you. It was a pleasure assisting you with the file download issue, and I'm happy we could get it resolved quickly. We are always here to help you! 😊 Nagaraj / Technical Support Specialist

Easy to install and modify. Does exactly what you want it to do.

So far so good, it works perfectly and easy to use. when I needed to reach out for customer support I talked to Vishu who was able to answer all my questions in a very polite way and helped me resolve my problem within minutes. I would definitely recommend it to others who needs a software for their digital products. Thank you so much for your Awesome review! :) It brings me joy to learn that you find the app and service easy to use. It was a pleasure on my behalf to help out and answer your questions. We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

I'm just starting out with digital downloads from my store and I have to say, Filemonk is easy to set up and delivers a great product to my customers. It's no hassle, easy to use, and good looking from the customer side. Their free subscription is great for getting started and I imagine I will be upgrading soon because I'll be getting a lot more traffic with this app. Thank you for your thoughtful review! I'm glad to hear that you're finding Filemonk easy to use and helpful for your digital downloads. It was a pleasure assisting you with your concern, and I appreciate your trust in our app. We're always here to help as you continue growing your store! 😊 Nagaraj | Technical Support Specialist

Easy to use! I love the option that allows you to notify buyers of updates.

Super good! And they have amazing customer service.

Great app definitely surpassed my expectations

Very good customer support!

Absolutely streamlined experience, easy & effortless. This digital download app is reasonably priced, and it just works straight out of the box!

Wow! Filemonk is the app that I've been looking for to sell and download my digital files. I tried many, but the help I received (my tech knowledge is just ok) to get things up and running was phenomenal. Nagaraj, who I worked with, understood all the Shopify nuances helped me greatly. I so appreciate the support and the quick response times when I asked questions. Get. This. App.

Great App works really well.

A useful and easy to use app. Still a newbie in using it, but I am pleased so far. Thank you so much for your kind words! :) I'm very happy to learn that you're finding things easy. We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

We knew Filemonk would be the right solution for us in handling our digital software sales after we saw the features it provided with auto-generated license keys and product building capabilities. After we used the app for several weeks we had some very unique issues to which Filemonk very quickly responded to and even assisted us with enhancing our store and customers' experience. This is hands-down the best app company we've used with Shopify and highly recommend it for any one else looking to do digital product sales!

It is a quite a useful app for us to sell license keys of a software to customers. Although they don't offer live chat customer service, their email response is quite fast.

Easy and straightforward! Very beginner friendly. I have absolutely nothing bad to say about Filemonk. I want to say thank you to the developers of this! Thank you so much for your kind words! 😊 We’re thrilled to hear that you found Filemonk easy and straightforward, and that it’s been beginner-friendly for you. Your appreciation means a lot to us, and we’ll be sure to pass your thanks along to the developers! If you ever need assistance or have any questions, feel free to reach out. We’re always here to help. Wishing you continued success! - Sneha / Senior Technical Support Specialist

Thank you so much for your review! :) It makes me extremely glad that you like our app and service. It is a pleasure on our behalf to help out and provide support. We're always open to your questions, concerns and feedback. Looking forward to your journey with Filemonk! -Vishu / Senior Technical Support Specialist

I have just started using filemonk, so I can't really tell if this app works for me. However, I must stressed that filemonk support is fantastic. I chatted Nagaraj for support, and he has been very helpful and able to solve my issue and elevate my concerns. Thank you filemonk.

Great customer support!

Excellent real time help by Shashi. Problem solved for new Shopify store owner Kilbaha Education. Thank you for your review! I'm glad you're liking Filemonk and it helps you sell your digital products easily through files stored in Dropbox. We wish you the best! We're always here for you! :) - Sneha / Merchant Success

It's complicated, but the help desk is very helpful. Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve. If you ever need further assistance or have questions, feel free to reach out—we’re here to help! - Sneha / Senior Technical Support Specialist

Thank you for the 5-star review! We hop your experience with Filemonk and our support has been smooth. We wish you the best in your journey to sell your digital products with us. If you ever need anything else, don’t hesitate to reach out! - Sneha / Senior Technical Support Specialist

Nagaraj was extremely helpful! He solved the issue, was polite and curious, and was a joy to work with.

This is a pretty good and organized app for digital content selling website. I am highly recommending to give it a try. Their support is also pretty quick and helpful, specially Anaam from their support team helps me a lot.

By far the best digital download app for Shopify. I tried several. This wins hands down for functionality, ease of use and price. Thank you for the fantastic review! 😊 We’re so glad to hear that Filemonk stands out as the best digital download app for Shopify in your experience. We’re committed to providing great functionality, ease of use, and value, so it’s wonderful to know that it’s meeting your needs! If you ever need assistance or have more feedback, don’t hesitate to reach out. Wishing you continued success with your Shopify store! - Sneha / Senior Technical Support Specialist

I’m really grateful to Filemonk for offering me a discount! Their support has been excellent, and they made it super easy for me to apply it to my plan. It’s helped me manage my costs as I grow my business. Highly recommend their service for anyone looking for great customer support and flexible pricing! Thank you so much for the kind words in your review :) We're happy we could help you with your business. Thank you for choosing us and we hope you sell lots of digital products with Filemonk, best of luck with eveything. -Anaam / Merchant Success Lead