Desku ‑ AI Customer Service
Customer Service, Helpdesk & Live Chat for Customer Support
9 Ratings
5
Media
About this app
Customer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations
Desku is a customer experience platform designed to help online stores deliver outstanding customer service and convert browsing visitors into active buyers. It offers ready-to-use sales and support chatbots that boost revenue and quickly address your customers' most common inquiries. By centralizing all customer communications in one place.
- Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
- Order management: Edit, refund, duplicate, and cancel orders From Desku itself
- Quick responses: Resolve questions instantly using AI-powered ticket management
- AI CoPilot for Support teams to have all the customer details at finger tips
- Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI
Categories
Marketing & Conversion
Store management
Key Benefits
- Centralize customer tickets: Centralize customer tickets automatically: Emails & live chat: stop switching all day long and solve all support requests from one place.
- Simple & Easy Agent Inbox: See & manage Shopify orders and customer data inside Desku. View order status, and order history of customer in single window.
- All Channels in One Inbox: All Channels in One Inbox helps you run your business with all your channels within one inbox, helping you automate repetitive processes and
Pricing Plans
Free Plan
Free
- Add 1 Shopify Store
- 1 Chat Operator
- Unlimited customers
- Desktop & mobile app
Basic Plan
$18/month
- 5 Agents
- Knowledge Base
- Live Chat
- 3 Mailbox
- 5 users
- 10+ Integrations
- Custom Branding
- White Label
Pro Plan
$28/month
- Unlimited Agents
- 5 mailbox
- Knowledge Base
- Live Chat
- Dedicated Success Manager
- Custom Branding
- White Label
- Unlimited Integrations
App Insights
Monthly Reviews
Stores by category
Stores by product count
Distribution of store sizes using this app
59 total brands in our network using this app
Grouped by number of products in their store
Brands Using This App
LEMMO
11 collections•20 products•15 apps
LievKaart
41 collections•119 products•14 apps
L.A Donuts
6 collections•68 products•5 apps
TwinnyTube™
Health & Beauty
46 collections•179 products•9 apps
OSCO - Natural and Organic
1 collection•3 products•2 apps
LetterSeals.com
Arts & Entertainment
109 collections•585 products•15 apps