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Desku ‑ AI Customer Service logo

Desku ‑ AI Customer Service

Customer Service, Helpdesk & Live Chat for Customer Support

9 Ratings

5

Developer

Media

Suggest Answer + Summarize the Chat
Manage orders from Unibox
Macro streamlines your workflow by automating repetitive tasks
AI-Powered Knowledgebase
Intelligent AI-Powered Customer Support

About this app

Customer Service Platform With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations

Desku is a customer experience platform designed to help online stores deliver outstanding customer service and convert browsing visitors into active buyers. It offers ready-to-use sales and support chatbots that boost revenue and quickly address your customers' most common inquiries. By centralizing all customer communications in one place.

  • Omnichannel: Unify email, chat, Instagram, Facebook & more in one inbox
  • Order management: Edit, refund, duplicate, and cancel orders From Desku itself
  • Quick responses: Resolve questions instantly using AI-powered ticket management
  • AI CoPilot for Support teams to have all the customer details at finger tips
  • Offer 24/7 AI support: Answer FAQs with a Help Center, Chat Using AI

Categories

Marketing & Conversion
Store management

Key Benefits

  • Centralize customer tickets: Centralize customer tickets automatically: Emails & live chat: stop switching all day long and solve all support requests from one place.
  • Simple & Easy Agent Inbox: See & manage Shopify orders and customer data inside Desku. View order status, and order history of customer in single window.
  • All Channels in One Inbox: All Channels in One Inbox helps you run your business with all your channels within one inbox, helping you automate repetitive processes and

Pricing Plans

Free Plan

Free

  • Add 1 Shopify Store
  • 1 Chat Operator
  • Unlimited customers
  • Desktop & mobile app

Basic Plan

$18/month

  • 5 Agents
  • Knowledge Base
  • Live Chat
  • 3 Mailbox
  • 5 users
  • 10+ Integrations
  • Custom Branding
  • White Label

Pro Plan

$28/month

  • Unlimited Agents
  • 5 mailbox
  • Knowledge Base
  • Live Chat
  • Dedicated Success Manager
  • Custom Branding
  • White Label
  • Unlimited Integrations

App Insights

Monthly Reviews

Stores by category

Stores by product count

Distribution of store sizes using this app

59 total brands in our network using this app
Grouped by number of products in their store

Recent Reviews