Reviews for Custom Pricing: Wholesale B2B

I really like this app's approach to discount pricing. With our site, coupon and discount codes were having a negative effect. Customers would leave checkout, look for coupon codes, and they may or may not return (and if they did, they would pay less than they were already willing to pay). This is such a better way of handling discounts in my opinion--especially for creating wholesale- or commission-based customer accounts. I will say the installation is a bit of an undertaking, but they do provide a detailed guide for getting it done. If you're somewhat comfortable with coding, you can take this approach. But, the customer support is great and very responsive, so just take advantage of that if you run into any problems. Thanks guys!

Love this app! The support team has been prompt and very helpful with all the questions I've had. It delivered what it promised and we are going to extend our use past the free trial period.

The "Customer Pricing" app is an invaluable tool! Our store would not function as needed without it. After searching the Shopify App Store for similar apps, none come close to the functionality that this app has to offer. I've been a big fan of Bold Apps for several years and it's always exciting to see the ever-growing list of apps that solve the never-ending needs of online stores. The instructional videos available for each app are tremendously helpful in explaining what an app is capable of and how it works. And when it comes to customer service, I can always rely on quick and helpful answers from their friendly team of experts! Thank you, Bold apps, for making Shopify an even better way to sell online!

After using this app for several months, I've found it not to be all it's cracked up to be. It doesn't integrate with other apps well. Customer service is not great either. I had an issue that went round robin with emails to these folks, who have too many Indians and not enough Chiefs on the other end. In the email string, it went on for over three weeks with the issue never being resolved and then they ended up saying it was my fault. I requested a credit for the month that I couldn't use the app while they were not doing anything to solve it and they simply ignored my request. Not good customer service in my opinion. Customer retention is far more important than a $29.99 credit in my opinion. Not to these folks. They just simply ignore you! If you are a small business, dependent on support of an app for your Shopify store and need fast response and solutions, I would recommend shopping around for another app for your Wholesale needs. I have another issue with the app now and because of the circular email ride I took with them last time, I can't get my problem solved lest I hop on that crazy train again just to get left at the station anyway.

Great application.. the best part is their support, very attentive and responsive

The Bold App team installed all of the liquid required for their app to run properly on my site. It looks and runs incredible. My expectations were exceeded by the app itself. I am hoping that they add the ability to show the MSRP cost of the product as well as the discounted rate for customers with discounted accounts. I see this app being the backbone of my business in 2015 and look forward to working with Bold for years to come!

This app does what it says. Perfect!

loving it so far. No more manual wholesale invoices to do up now :)

Does the basics but doesn't really work well enough to be useful in most circumstances. You lose the ability to stock control your products & can't sync with any inventory management apps. You also can't use the product export/import process to go through and bulk update your products because it breaks the app. So use it if you need to but be aware that you will be very restricted in what other apps you can use with it. You'll also lose the ability to use what I'd consider core e-commerce features within shopify. It's a shame, seemed like the right solution for us but the more time spent with it the more things I find which are wrong.

Responsive customer support, does exactly what I need. I use it as a convenient way to create hidden products for wholesale customers (cartons, cases, etc.) and assign custom pricing groups to customers. It seems like Shopify isn't setup perfectly on the back-end for hidden products, so there are a few minor issues: 1: I had them install it (an extra $40, IIRC). Usually I do it myself, but this one looked hard 2: If your website allows users to search by tag, some of the tags (particularly the HIDE tags) can show up in that list. AFAIK you can't fix this yourself, but the Bold Apps customer support can. 3: If you hide a lot of products it can create blank pages when browsing products. This is only an issue if you hide a lot of products, though. You can organize this by creating different collections, but it will always be a problem when browsing all products. Can create navigation issues for customers who are interested in your hidden products (such as wholesale customers who are buying cartons that you don't want shown to web retail customers). Overall I like it, and it does everything I need. Not perfect, but definitely gets the job done.

They were very helpful in getting this set up for me. I would highly recommend this app to anyone. I use the detailed pricing and after you get it all configured properly, works awesome!

The customer specific application was just what our business needed. This has been a great product, and the job done with the "liquid code" update was seamless. Thanks!

We receive a large number of order requests from our wholesale partners via phone. We quickly realized that this process was cumbersome and could not scale without additional resources. We turned to Bold Apps for their customer pricing app and have become enthusiasts. We're leveraging this app to maintain a holistic solution for managing orders and communicating to customers. There are several amazing opportunities that we can now take as a company that were before, unattainable. In a word, this app is fantastic and we're very happy to be using it.

The app is great - The support is amazing!!!!! This is one of the best apps I've used, totally impressed and would recommend it to anyone looking for variant customer pricing. The support is amazing!! (Did I say that already?)

Customer service was great and our shop is running perfect. Thanks to bold apps now we can run wholesale and retail through the same shop. Spot On!

This is our second paid app from Bold. Really like the customer pricing app. This app has allowed up to setup an very complex dealer login and pricing program with 4 different wholesale pricing level's. Overall I'm very happy with the app and it's functionality

Looked for Wholesale pricing and found the app written by Boldapps. The software is exactly what I need and more. The customer service is very friendly and professional. The update to http://distinctlyjohan.com was done without any issues. Boldapps provided me with enough training material to get me started on the right path. I will use them again for any other software upgrades.

Great App, One major issue though, people can combine customer pricing rate and discount codes. Typically I run 20% coupon code via pop up windows when you land on the website or via remarketing. An existing customer can combinea reduce pricing let's say 20% + a 20% discount code...Which makes the app not really usable with my pricing strategy. Half the blame on shopify that is very limited with Discount code options. Hope you guys can do something about it because this is really hurting the concept of your app... Having few apps from you and knowing how you frequently add features on your product I'm hoping you can find a solution to that problem...

We have only really used the app for a week now. We do like it for the most part. It mainly does what we need. There was a couple things that we requested help on and they immediately got back to us with an answer. The liquid installation was done within a day. Would definitely recommend this app!

The premium version is exactly what I was looking for in order to set up a wholesale section on my website. With minimal effort, I am able to tag accounts as wholesale and they are able to receive wholesale pricing. The entire set up took less than an hour and we are very pleased with the results.

I have sent more than 3 emails already and no reply. Customer service is so poor. I will not recommend this to other store owners, Businesses can't wait and rely on the installation at all.

We can't thank Bold Apps enough. The wholesale and VIP pricing has been a tramendous addition to our shop and it was so easy to setup. Our customers are already loving it!

This is great app that really allows me to reach out to a huge customer base. The employees are very experienced and extremely helpful.

Love this app! It's pretty easy to set up and when I had issues the customer service was excellent. Would recommend to anyone wanting to offer wholesale prices to certain customers in the same shop as retail. Thanks!!

Very good app very responsive and the best on shopify.