Reviews for Custom Pricing: Wholesale B2B

Perfect for my clients B2B tiered pricing / bulk pricing needs. I had some issues during set up, but the technical support I got Guri and Challi was a big help.

The app itself worked.. however for some of my collections where i have 40+ products, and those products have 10 variations.. shopify plus support confirmed this app was causing 10+ seconds of load time. I did the " auto uninstall " and it left over TONS of code.. Going to take a long time to completely remove this app. I don't recommend for sites with 20+ products in a single collection or multiple product variations.

very bad comunication with costumer, it also doesn't have any support to help us. I am just going to cancel my subscription.

I had help from Harpreet and Parminder, they were super responsive and very responsive, I recommend this application.

The is a great app, that is easy to use, and adds important functionality required to build and operate larger retail and wholesale stores (Shopify Wholesale channel has no API). Bold also offered us good support when needed.

I have been using the app for a couple of months now, and i am not at all satisfied with it, but i also can't have my shop without it. Just to warn others before making your shop depend on it. First of all, support from bold is EXTREEMLY slow, so when you have an issue, prepare yourself to be really patient. Second of all, Bold can't agree internally if this app works with their subsciption app, some say it does, other say it is compatible in some situation, and then others agian say not at all, this depends entirely on the individual you are put in contact with. Also what bold does not tell you is YOU CAN'T USE COMPARE AT PRICES when using this app, at least that's what they told me, although it does work in some situations and not in others, i have doubts about this explanation, as it should be a general problem with compare at prices, but it just isn't, so i suspect this is just a way to go arround seriously helping me with my issue. The issue i have is that even though i have set a custom pricing at 20% the discount on the shop, some items are not discounted at all and others have the wrong discount, the explanation from bold is that i have compare at prices on my products, but this just doesn't add up cause it works on some products and not on others, so i would expect such an incompatability to result in the same issue all the time on all products, which it doesn't. You sould also be prepared that communication with bold requires an enormeous amount of patience. Bold almost always tries to take the easy way out, which in combination with the extremly long response times, means it could take weeks to solve a simple issue. Somtimes it even feels like they misunderstand on purpose, just to postpone the issue and make you give up on the request. Trust me on this, if you are considering using bold, move on! Try to find another app, you are really going to spend so much time discussing, explaining and pushing for an answer, it is simply not worth your time. This is a culmination of a series of very bad experiences with bold, also with other apps from them, and every time you need help, you will feel lost and frustrated, and i think they really deserve an honest review, that explains others what to expect. Who knows maybe it will be heard somewhere in the top of the organization, so that they realize that they are just not providing the support that you would expect of an app developer of this size!

This app has a lot of bugs. Even though I've already uninstalled it from my store, the discount is still applied in my store and I don't even know how to delete it.

I would give them zero stars if possible have these guys on multiple stores only find out midway through using the QB haven't been working for couple months.

We use Bold Custom Pricing to create special prices for our members. Works as it's supposed to and Bold has responsive, helpful, customer service. Would recommend.

We needed this app to create wholesale pricing options for our website, but specifically to allow individual prices to be set per product for our large inventory. So far, in the short few days we've been using this app, it's done everything we need and was set up and ready to go in no time at all! The customer service at Bold is impeccable - friendly, speedy and very helpful which was one of the main reasons why we've decided to stick with this app in particular! We definitely recommend Bold over other wholesale apps out there.

Very helpful and overnight support from other hemisphere very much appreciated. Peter has been fantastic.

Had a small issue with the manual installation of the app, and the customer service was excellent. Jonnathan and Stan hopped right on it and resolved the issue in short swift.

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

Harpreet K was very helpful and extremely nice! He had the team expedite an install for me and then sent me exactly the info i needed.

The ultimate app for quantity upsells! Bold always has the best customer service and the apps work great!

The customer service was great! I dealt with Rushi, and my question was a little complicated, but Rushi stayed patient and very helpful. Thank you!

It's a short time since I am using this app, however looks like very easy to use and also comfortable. I had a doubt today and Rushi was very nice and helpful. Good job!

So far so good. We signed up for so we can offer our wholesale customers an easier invoice to read......handy customer service ...thanks for the install

This app is allowing us to do all the things we need for wholesale. Different price breaks depending on the customer, different items, etc. And the customer support has been unparalleled. Ashley in particular was incredibly helpful and got us up and running in no time. Great work Ashley!

My support experience with Nir was, by far, the best I have ever had with shopify app support. Took me through step by step...in a chat window...how to achieve the pricing configuration goal I had in mind. Wonderful!!

We used this app to set up custom pricing for prosumers. I initially had some issues when installing as I got a liquid error that caused some product pages not to load. Parminder and the customer service/install teams jumped on my case and minimized downtime we were experiencing. After that was solved everything works as expected. Thanks Parminder!

broke my web site.. cant even log in anymore. got rid of this app right away. Watch out if you ever think of using this app.

While it may be worth comparing the features of some apps, I advise you end your wholesale pricing app search here. Just download the app and Guri will guide you through whatever it takes to get the app working, even on custom themes. We are very happy with our new pricing tiers!

Great app just when you go to make changes, one the app gets fidgety and you sometimes have to remove a discount group to make changes to it. Also It takes a very long time to sync and there is no way to cancel things from Syncing. So if you want to make any change make sure you think about it twice or else you have once you hit a button you have to wait for the whole thing to sync before you can do anything else.

basically broken as of february. stole $20 from me . poor service considering they ask for so much.