Reviews for Cross Sell & Upsell by SSC

The app is user-friendly and easy to setup. Also the customer services team are really helpful. I am not a very "technical" person, but they can solve my issues. Supportive , services +++++ Of course, it really brings you the sustainables sales. It is worthable. Thank you Henry, Carol and team! You are welcome and we are always happy to help. Thank you for your review and we really appreciate it.

This app is great and what was even better is the amazing customer support. I needed some additional insight and help on exactly how I wanted it to work and they got back to me super quick and held my hand through the entire process - 10/10 - highly recommend! Thank you for your feedback, we really appreciate it. Also, we are always here to try and make your experience the best.

Homeoanimo

2025-04-24

Great app and very useful. I enjoy the option of backup cross-sell for the product that as no cross-sell setup. Thank you so for the feedback about the app and the review. We are happy to hear you are enjoying using the app.

We've used this app for years. It is the best app ever and the support team is beyond helpful with anything you need help with. Highly recommend it. Thank you so much for the review and the feedback. It means a lot to us knowing that you have used the app for years and you have enjoyed it. We are always here to help.

A great app to recommend other products to customers and their customer service is very helpful! Thank you so much! We're thrilled to hear you're enjoying the app and that our support team could help. 🙌 Let us know if you ever need anything!

I have used this app for many years and it helps to create sales over and above what the client had originally thought of purchasing. The app has been made faster with added features. In order to learn my way around the new look, I requested support and Henry Mugo was helpful, and patient for a non Tech person like myself. I would highly recommend Cross sell and Upsell as an app and Henry Mugo who is their Technical Customer Happiness Specialist, a job he does with excellence. Thank you so much for your amazing review! 😊 We're thrilled to hear that our app has been helping you drive more sales over the years and that you’re enjoying the new features and speed improvements. A huge shoutout to Henry Mugo for providing top-notch support—we’ll be sure to pass along your kind words! If you ever need any assistance, we’re always here to help. Thanks again for your recommendation and for being a valued user of Cross Sell & Upsell! 🧡

The product works great and customer service is fast and efficient! We're thrilled to hear that you're enjoying the product and that our customer service met your expectations. If you ever need anything, we're always here to help! 🚀✨

Good app! Henry helped me fix things. Thanks! Thank you so much for the review. We are always happy to help.

Works great and it really does increase your average order value. The customer service is very responsive if you happen to need it. It's really a great tool to show your customers some of those 'lost in the fray' items that is inevitable with larger stores. Thank you so much for your thoughtful review! We’re thrilled to hear that our app is helping increase your average order value and highlight those hidden gems in your store. 😊 Our team is always here to support you, so it’s great to know you’ve had a positive experience with our customer service. Thanks for choosing our app to enhance your store!

Easy to use and helps a lot to promote items on our store! Thank you so much for your feedback! We really appreciate it.

Automobilist

2024-12-21

Great app! The support team provided excellent custom edits. I’m truly impressed and grateful. Thank you, team! Happy to hear we were able to assist! Thank you for the review ✨

Superb app- Henry and the dev team were able to make some bespoke changes to really improve UX! Really pleased guys, thank you! You are welcome and thank you so much for the review. We are always happy to help and always looking forward to better improve our app. Have an amazing week ahead!

ある日突然商品名で検索できない不具合が起きた際、迅速に対応していただきました。丁寧な対応で安心できて、大変助かりました。また何か起きた際はお問い合わせさせていただきます。ありがとうございました。 Thanks for your review and it's been a pleasure to assist!

Helps create multiple sales and brings new products to customers attention.If you have a design lead store like we do, then the ability is hand pick the items you want to see for each product is an absolute must. the cross sell app makes it really easy and quick. The tech support is also quick should you need any help, but on a whole the app works with very little help needed. I would highly recommend cross sell. Thank you so much for your feedback. It means a lot to us. We are always happy to help. Don't hesitate to reach out in case of any questions. Thank you and have an amazing week ahead.

Lynn & Liana Designs

2024-08-29

Canada

Excellent app that has helped increase our AOV substantially! There were multiple requests that I've made to customer support over the last couple months and they've always provided me with excellent customer service and went out of their way to make the app as user friendly as possible for our site. I would highly recommend! Thank you Henry, Carol and team!

Highly configurable and solid customer support.

KEEBMAT

2024-07-12

Czechia

EDIT: they also have the audacity to dox your name in public without permission. broke add to cart on all chrome based browsers - no support avail online. cross-sell.js flooded /cart.js until shopify quit and either showed an empty cart or a too many redirects error whenever the add to cart button is clicked on any product. removing the app resolved the issue again. before that, articles below $1 were shown as "FREE" items to customers in the cross sell modal, which lead to tons of complaints.

Issy & Lilo

2024-07-08

United Arab Emirates

Great app. Great support service and fast delivery of customizations. Highly recommended

Blue Print

2024-07-02

United States

The most helpful! Thank you for providing great customer service.

Edie Parker

2024-06-26

United States

Great service and function!

We are long-time users and fans of Cross Sell. We've had the app since 2016...it's now 2024! As we've grown and evolved, Cross Sell has supported our growth along the way. Customer Service and Henry from tech support recently helped us with cart customizations. He saved me a lot of time by knowing exactly what to do. We are thrilled with the results so far - Highly recommended.

Awesome Job. Thanks for the amazing help! keep up the good work.

North American Urns and Memorials

2024-03-27

United States

I didn't know what to expect and had this app sitting around for months. We finally got to work on it and tested cross-sells. The orders began coming in and increased over the months thanks to cross-sell. It is a very stable app, not hard to use and the customer service team is both responsive and knows what they are doing. I'm only using about 10% of what this app has to offer and intend to learn more of its features and implement the ones that make sense for us. Highly recommended.

I have used the support team from Cross Sell twice in the past two years, and they have been so helpful and efficient. Got my issues solved really quickly. Thanks so much!!

pītusa

2024-03-06

United States

Great product and also excellent customer service! I spoke with Henry who took charge and resolved the issues we were having in less than a day. He hopped on with us and showed us step to step how to use the product. 5/5 customer support!