Media
About this app
Launched: Dec 16, 2022, 12:00:00 AM
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Features
Real-time messaging
Live chat
Multi-language
Social media
Agent analytics
Real-time translation
AI chatbots
Customer insights
Channels
Help center
Live chat
Email
Chatbot
SMS
Phone
Self-service
Automated responses
Surveys
Review requests
FAQs
Greetings
Product recommendations
Order updates
Send transcript
Customization
Chat assignment
Color and font
Business hours
Chat buttons
Chat window
Emojis and stickers
Welcome messages
Workflow automation
Feedback surveys
Tagging
Order tracking
Escalation
AI summaries
Analytics
Unified inbox
Pricing Plans
Free
0
- 2 Seats
- Website chat
- Shopify data synchronization
- Mobile apps
- Contact form
Mini
45
- 4 seats
- 5 000 User Profiles
- Automated Chat Greetings
- Unlimited History
- Messenger
- Custom Email Domain
- Outlook Integration
- Gmail Integration
Essentials
95
- 10 Seats
- 50 000 User Profiles
- 1 Sub Inbox
- Custom Train AI Agent
- Limited AI Automations
- WhatsApp, Instagram & SMS
- Klaviyo
Plus
295
- 20 Seats
- 200 000 User profiles
- 5 Sub-Inboxes
- Unlimited AI Automations
- Unlimited AI Site Search
- Advanced Analytics
- Customer Portal
- &more
App Insights
Brands Using This App
Red Apple® Fireworks
Uncategorized
151 collections•319 products•19 apps
Weebot
Vehicles & Parts
510 collections•3759 products•19 apps
France & Son
Home & Garden
1789 collections•51404 products•17 apps
PRiiS Trading Company
Health & Beauty
24 collections•24 products•17 apps
CODAGE Paris
Health & Beauty
154 collections•260 products•16 apps
EUNORAU E-BIKE US
Sporting Goods
22 collections•84 products•14 apps
Address America
Home & Garden
30 collections•180 products•13 apps
LINK IT UP
Electronics
4 collections•31 products•12 apps
Shani Jacobi Jewelry
Apparel & Accessories
50 collections•406 products•12 apps
Sugarlips
Apparel & Accessories
736 collections•4841 products•11 apps
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Health & Beauty
43 collections•36 products•11 apps
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Animals & Pet Supplies
300 collections•387261 products•11 apps
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