Reviews for Cleverific: Order Editing

Great app that did exactly what we needed it to for manual order creation. Haven't experienced any of the issues with the app being down that others have mentioned but we only need to use it a few times a month.

Yes. Yes. Yes! This app is wonderful. One click installation and it works. I used it immediately to create an order for a client that we wanted to send something for free. Great app. I highly recommend.

Edit Order has been really stellar for our company. We have been using it differently - as a platform for our exchanges. Kinda complicates things haha. However, the guys over at Edit Order have been really amazing, helping us out and doing little fixes so that we can make it work. The level of support is stellar! Definitely would recommend!

WE can't live without this app!

This app is powerful, but unreliable. We've been using it several times a week for four months; expect the app to not be working for a day or so every month. The support team usually takes +1 day to respond to reports of downtime and fix the app. Our shop really needs this functionality so I put up with it, but I wish someone else was doing this and doing a better job. They also seem to be billing all users $19/month, whether or not your shop is on a basic subscription, so don't believe their description about their payment structure. Expect to have to request refunds if you install it expecting it to be free, though I'm not sure if anyone's successfully gotten a refund before.

Decent functionality but $19/mo? I only have to edit a few orders a month at most. Paying $6 everytime I need to edit it an order is ridiculous. It's use is not without hassles, it essentially cancels the first order and creates a new one in the system. I can do this manually, but it always causes a headache with our 3PL.

Great app! I've been trying to find a way to capture past orders that were payed by check or cash, and this is all I needed. Thank you!

Good App to have, but guys, please respond to emails.

Excellent concept and works well but the application lacks just a few key features. One of those issues is being payment integration. If you add a product to an order, you have to manually process the order through your payment processor. It is an inconvenience to have to process the payment manually. When you add products to an order through this app, we need to be able to process the payment through here. Another feature is when we modify an order, it cancels the order and creates another one. For example, we modify order number 20189, order 20189 is cancelled and the app creates a new order 20189-A. When we modify an order, we don't want the order cancelled and a new one created. It is an inconvenience to have to delete the order from the administrative dashboard. One other thing to add, the application is a little confusing and is not as user-friendly as it could be. The changeable settings are a bit scattered across the screen. It should be cleaned up a bit to better understand the changes being made. With these couple features, you have yourself a five star application.

LUNA Sandals

2014-04-21

United States

A well made app, however; what is the meaning if I can't charge customers' credit card automatically for an item I added to their order? Plus, it doesn't integrate well with RobinHQ app :( I hope Shopify will have a better solution for editing orders soon.

This is a function that is sorely missing from Shopify's offerings. Thank you so much for making this free. I can't tell you how much this will help my business. Thank you again for a great app at a great price.

Now FREE for basic stores.... That is just brilliant.

One of the most intuitive user experiences in an app i have ever seen. Editing orders was never so easy. was blown away by the simplicity of it

We've had a really great experience with Edit Order so far. Our customers make many special requests and it's essential that we have the ability to edit an order that's been taken. Recently we ran into a feature conflct using Edit Order and they replied and resolved this issue within 24 hours. We'd highly recommend trying this app. Sincerely, Joe Co-founder www.tinykart.com

Beauty Cafe

2014-04-08

United States

I'd give Edit Order 10 stars if I could. I couldn't function on Shopify if it wasn't for this App! Thanks for listening to the customers and fulfilling a need that so many of us had! Special thanks to Ryan for going above and beyond!!

Edit order is something we've all been waiting for. The only challenge is billing a customer for more than their credit card has been authorized but I understand why that is that way. Shopify did a great job creating this app as a result of listening to their customers.

This app will save us hours of work every month on our BtoB store. We can now add some products customers request after placing their order or modify shipping cost. Every changes show up in our invoice template (made with Order Printer), so we don't need anymore to create an invoice manually.

Awesome so far! Would be great if credit cards could be charged directly through the app :)

Absolutely what we've been looking for! We have so several orders were people exchange/return some styles - and this app is perfect!

I am loving this! For me, I love that it will keep the order clean. If you add-on to an order, you no longer have to "remember" to add it later or make notes. This replaces the previous order with the new one. You collect money owed from the payment processing system you use, PP, invoice, ect. Love love love.

This is an amazing app - it adds key functionality, and in a elegant and rock solid way! The additional ADD ORDER functionality is over the top - simple and easy.

This is a great app, but really should be a built in shopify function. The app is 5 star in function, but the price is far too high. Would prefer a per use charge.

FINALLY!!!!!! I've been waiting for this app. It's exactly what I've always wanted. If you find yourself needing to edit orders, than get this app! It's nice and simple to use.

Amazing app with great functionality, I would highly recommend it. Ryan has been extremely helpful.

Ryan is brilliant, he made some changes we needed within the hour. I would give this app 10 stars if I could. BRILLIANT!!!