BeyLash
2023-01-02
Lebanon
very helpful and fast. great customer service. Esther was amazing! she was very quick and aided me with various problems
Ministry Of BodyBuilding
2023-01-02
Kuwait
Liz, is a great asset to AVADA. Replied very quickly and solved the issues i was having. She has removed the "Powered by Avada" label on the bottom of the FAQs page and also fixed the page style to be fitting my theme.
Spiritual Guide Shop
2023-01-01
United States
Well what can I say. This is my 5th app I've added with Avada and I've gotten nothing less than the best from the Avada Apps and the support team. If you're having trouble making a FAQ page or just would like an easy layout to match your website with FAQs then this is the app for you. Also, if you want a live chat bot where anyone can contact you at anytime on your website look no further. This app along with the other Avada apps I've added has increased my stores capability 10 fold. I give Avada and their support team a 10 out of 5 stars. I want to especially want to thank Liz and Prakash. They both helped me immediately, as Avada support team does not leave you waiting for help. They both helped greatly and again I want to thank them and with their help the set up was faster than writing this review. I would like to thank all of Avada support, besides Avada providing excellent Apps for your website, the superior support is what has made me continue to use Avada's Apps without hesitation. As i know if I can't figure something out or need help they'll have it fixed before i look what's been done. I highly recommend Avada as a whole! All Avada's apps as well as this one! Thank you Avada and your support group for helping me make my website what I wanted it to be!
MyBobaKit
2022-12-31
United Kingdom
good customer service nice layout and free which is a huge bonus thank youuuuuuuuuuuuuuuuuuuuuuuuuuuu
Regal Home Fragrance
2022-12-30
United States
Avada has been super helpful in getting my FAQ page set up the way that I want. They also quickly responded through chat and provided excellent customer service.
W.A. Portman
2022-12-28
United States
Chat agent was helpful. They understood my needs and fixed the issue right away. I would recommend using the support team if needed.
Saffronsip
2022-12-28
Singapore
great support and customer service from Lydia! I have to give 5 star for this app and the Avada team for their great work!!! Thanks!
Roseglamy
2022-12-28
France
Liz helped me so much thank you for your support, must have application to boost your sales ! and it's ... free ;)
Tiny Goat Small Batch Coffee Roasters
2022-12-28
United States
Abby from Avada provided Tiny Goat Small Batch Coffee Roasters (trytinygoat.com) with EXCELLENT tech support! She quickly increased the text size of our FAQs. Now we can all sleep at night knowing our customers can easily read our FAQs which is something that was (and still is) very important to us : ) Thank you Abby!
Peri Skin
2022-12-28
United States
Nice support line and quick solutions. Liz was kind and quick Thanks to avada team for a great service.
woodmax
2022-12-28
Estonia
Great, friendly, polite, and helpful support. All the questions were answered in a few minutes. Thank you, Jasmine! <3
PP Signature
2022-12-27
Malaysia
Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!
Colorate Germany
2022-12-27
Germany
Eine sehr gute und vetrauenswürdige App. Die Mitarbeiter sind sehr flink und helfen sehr weiter bei Fragen und anliegen. Insgesamt also eine sehr schöne App.
saraholiclashes
2022-12-27
Lebanon
juliana helped me so much thank you for your support. thank your for your support. she helped me so much.
SmartElectros
2022-12-26
Sweden
I am really happy with this app! First, it's free and looks very professional. Secondly, it is easy to navigate and the support is superb! I really recommend this app!
Sigma Store
2022-12-26
Pakistan
Best customer service, very fast and very helpful. They have solved all of my problems in no time. Thank you
Bornchasermafia
2022-12-26
United Kingdom
Liz. Great help. Fast & informative. At first I didn't really wanna talk as I opened live chat by accident but she was inviting & useful. Makes the user experience 10/10
NoaStore
2022-12-25
Israel
Really good and fast service, the generelly very good app, really useful.
MultiXpress
2022-12-25
Australia
Great cutomer services, asked for assistance and got assisted within 3 minuets :) very happy with AVADA
StayinPerfect
2022-12-20
Canada
amazing app it will help me to not only create faq page but also give me faq widget. thank you Aisha for your kind help.
troop mushrooms
2022-12-20
United States
Really great app. Super easy to use and customer service is excellent. Hana solved all my issues super quick. Very smart tactics used.
CAJD Apparel More
2022-12-19
United States
I was experiencing an issue adding the Pop-up Live chat to my store. "Hallyfe" was excellent and prompt to handle my problem.
mylulu
2022-12-19
Lebanon
Esther was amazing she helped me a lot would highly recommend this app to all my friends that are into e-commerce
cdec-versandhandel
2022-12-19
Germany
Great Support from Esther and Liz! The App works great! It does what I want and it looks absolutely fantastic!
Velin Fashion
2022-12-18
United States
Very good app and the support from Esther is even better. The Avada group are the best app for you store definitely recommended