Reviews for Chatra — Live Chat & Chatbot

Perfect for what we're after! Have definitely seen an increase in sales since using Chatra! Highly recommend.

I've used some other live chats, but they didn't work as well as this one. I am able to easily talk with customers over my phone and know exactly what channel they came in on.

Chatra has been a great help in assisting customers.

Very good app thanks for the support.

It's the best app i ever add on my store. I recommand it to everyone!

This app is better than some other apps i've tried. I love that you can see what pages your visitors are on, how long they have been in your store, last time they visted your store, what their adding to cart. Its so accurate the actual time the visitor hits your webite. I can log on to my site and I here my notification on my phone that a vistore is on the site. This is so much better than the shopify live view and google analytics. i found they are not accurate, this app gives you a lot of tools for free too. Try it you wont delete it. Shopliveit.com ;)

Very nice chat app. I like that it makes my customers leave their information for me to follow up with them if they leave, also keeps records of conversations and it keeps Spam Chatters away by having them introduce themeselves. i would like to have an app for my computer but so far I'm Loving. Thanks!

Craftsman Vit

2018-04-08

United Kingdom

Amazing app. Thanks for fast support

I love this chat app so far. Before, I was using one that required the customer to have a Facebook Messenger account, and be logged into it just to chat with me. I barely received chats because of that. After installing this one, I started getting chats almost immediately. I also have the app installed on my Android phone, and that means I never miss a chat. I'm able to easily set my "available" hours. Just a great app all around! Good job guys!

We were using LiveEngage/LivePerson. Support was bad, UI was bad. Only used this for a few hours, but Chatra is the polar opposite. And cheaper.

Great App! Thanks for this and keep up the good work!

WE love it...Easy to installed. This is our second store use Chatra!

Thre is no free plan as it's mentioned when we register. After 14 days they start to harass you with emails to upgrade and for review then they block access to the online list. The biggest lie is that they show you a list of supposedly online visitors from everywhere in the world and tell you if you want to unlock and chat with them you need to upgrade. I checked my account and no one was online in real time. I give one star because the system forced me to give at least one if not zero stars. I deleted the App. it does not worth with lies.

It's the most convenient and practical messaging app I've seen so far.

LOVE! The app was easy to install and everything is going seamlessly. I'm very impressed and would recommend it to everyone.

Earlier I was Using Tidio, it was very limited, Later some Shopify Expert recommended it & I Installed it. Since than I m in love with it. Bought License Account as soon as my trail expired. Highly recommended App.

We love using Chatra for our store -- ever since we added it, we've gotten a huge increase in sales. Customers like being able to reach out to us right away without going anywhere else, and we use everything that Chatra has to offer. Thank you for this wonderful program!

Looks good so far :-) .....................................................................................

After using a ton of live chat apps on my store https://getart.in, I have zeroed in down on Chatra. It is the best that is available on the store hands down!! Kudos to the Chatra team!!

After we started using Chatra our team has seen an increase in customer satisfaction. We have a better understanding of what the customers needs and wants. The direct chat with them has changed how our business moves forward .

Fantastic, just what we needed. Support is exceptional. Thank you!

Very good app, it provides real time visitor plus chat

Tis app in an excellent chat program easy to set up and outstanding live customer service, works perfectly for my site.

By Angeline

2018-02-12

United States

Pros everything Cons... Notta

Love this app - has been very helpful for customer communication!