Reviews for Chatra — Live Chat & Chatbot

Ok. This app is #%*ing awesome! I love it! The level of information is provides on users currently on my page is ridiculous. It give me realtime tools to help answer my customers inquiries and even steer them into purchases. One sale at a time has always been my motto and this app allows it. Great work. Recommendations: Not sure if and how I can point to a product page during a conversation? The ability to add pre-written responses from the chat box would be great.

The best Shopify app I have ever used it drives sales every day and improves customer service also. It is a no-brainer, I was an Olark customer for many years but Chatra is without a doubt better due to its, ease of use, functionality and service.

great app! I contracted annual plan later trial plan.. Thanks

Amazing App! We love the adjusted auto targeting, and that you can change the automated target to trigger only if you are online.

Just brilliant, addictive and definitely does what it says it does. We love it.

Great real time view into the mechanics of your funnel!

Fantastic app! I tried a few other live chat apps, but this is the best I have found! Would highly recommend!

ottima e conveniente, da consigliare

Does everything you need it to do and nothing you don't. Works great across both web and mobile. Excellent support team!

We love this app - being able to chat with your customers saves us time emailing. Often times customers have a very simple question that, if answered quickly, can result in a sale.

Easy to use and great for customers.

Definitely one of my favorite apps! Recommend it all the time :)

Great app. Helps us to communicate with our customers when they really don't feel like calling in. We love the fact that we can put it on our phone and be out of the office and still help customers. Every online store should use this app.

This app is excellent especially the way it intergrates with the shopping cart to show you what customers are looking at and have in thier carts

We've been using it for less than a month but so far so good! We like the fun colours and names that generate automatically. At the same time giving us the ability to rename visitors and add notes to the conversation. Our visitors do enjoy communicating with the emojis as well. We also find it useful that we can set dates and times on when to go online or be invisible as well as the app which allows us the convenience of always reaching customers. We do hope it stays smooth running!

We love this app at Nutsack Foods. We were not sure if visitors would really use a chat program to ask about our nuts but apparently people have questions about Nutsacks. :) We love the live page & cart status, and all the additional metadata available for each visitor. And the mobile app makes it possible to be available pretty much 24/7, because who has time to sleep, right?

Very impressed so far. Several very useful functions such as repeating alarm notification - previous chats appearing above your conversation etc. I have used a number of chat services and this one is a perfect blend between affordability and great function. Works beautifully in tandem with my mobile too - All very seemless and I love the fact even the alarm tone is the same. It all makes a difference and improves the experience. Customer interface is very clear - and pro - active rules ensure I pop up to help my customers at the right moments - Cannot fault it.

Great app! We use this app almost every day and it helps up connect with our customers with regards to their questions, orders & even website user issues. It is the best chat app I have come across so far.

I used to use FB messenger but I realized not all of my customers have FB. Also, FB stopped notifying me when I would receive messages. Chatra always notifies me so I can respond to the customer quickly. Also there are a ton of other cool features that FB messenger doesn't offer! Thank you Chatra team!

I having using it for almost two months and I really like it!

love it! would def recommend other try it out

Have been using the paid and free version so far. Serves me well.

This is the first live chat app we've tried, and we love it! Chatra is so easy to set up and keep up.

We LOVE chatra! It is easy to use and never fails. Really helps us answer those questions that customer need ASAP.

Excellent application, very easy to use and synchronizes perfectly with the phone and the computer.