Wahre Katzenliebe
2023-02-24
Hong Kong SAR
The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there. It is is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases. Thanks for your hard work!
Atlantean Alchemy®
2023-02-23
United States
The very best tech comes from Israel. Just won a chargeback through chargeflow. The whole process was automated. And upon looking at the chargeback form that they submitted to the bank it was really well put together. Far better than I could have manually done!
DAYLI
2023-02-23
Australia
Great customer service! solves problems right away and their support staff replies quickly. Highly recommend
HoloGear
2023-02-22
United States
Chargeflow is a helpful, unique app for my Shopify stores' customer chargebacks. Their customer support team responds quickly and the app features are well-designed. I look forward to using this app for many years to come, as it saves me a bunch of time. Thank you!
Product Sage Collectibles
2023-02-16
United States
Chargeflow has been a game changer in terms of time saving and also recovering funds due to fraudulent disputes. Their team is professional and highly responsive, I've only received stellar support for them. Highly recommended.
KieroYa
2023-02-10
United States
The support service is so kind and professional. They reply fast and personally, no bots. Maria was so great with me that I will use this app always.
Furniture Home Goods Hardware
2023-01-24
United Kingdom
excellent company would highly recommend you have them on board with your store much needed application.
curly.
2023-01-22
United Kingdom
great solution for dispute management on paypal, klarna or stripe. Can highly recommend this app. 10/10
marnetic
2023-01-18
Greece
This is probably the most useful app I've ever found for dealing with disputes. Customer support responds in an instant and deals with all of your issues fast. You can save a ton of time by not having to deal with disputes yourself. I thought I was very good at dealing with disputes but after you see how much effort they put to provide evidence for your dispute cases you will feel like a rookie! Best app ever!
Aikido Steel
2023-01-16
Canada
Love the Chargeflow app. Has saved us hours of time manually compiling and submitting chargeback responses. Highly recommend
Curvee
2023-01-16
United States
Very friendly support and easy to integrate Would def recommend them if you don't want to deal with the hassle of chargebacks
FreeStyle 4Ever
2023-01-09
Spain
I just install the app easy through Shopify and the support team are really nice but before i use the service, the Shopify or Chargeflow team ask me to confirm the following condition. Dose anyone here has experience with this? Your next bill You will be charged for this app once you start using it. These charges appear on your monthly bill and marginal bills. Calculated based on usage of this app (max $250.00 USD per 30 days). Thx for help Today 09.01.23 my support manager confirmed ( No monthly/minimum fees whatsoever, we charge only when we win). All good and thx for fast & good service
CLUB VIP France
2023-01-09
France
Excellent service and communication. Got an installation help with Goaz. Super Easy, super professional. Let's see now how the app works ! Best,
Creative Home
2023-01-05
France
Beautiful experience, lovely onboarding and very friendly UX. Shout out to Boaz for his amazing assistance!
Dotflakes
2022-12-27
Canada
I just started using this app. It's too early to evaluate the service. However as of now it is okay. There is a technical issue with this app, I have only one open dispute but it's showing, twice in the dashboard. I have reported it. Hope it will be fixed soon. The customer service is very responsive. The app developer Boaz is very nice person. He initiated a virtual introductory meeting with me which is really appreciated.
DNS Wear
2022-12-27
United States
Great team to work with and the idea of helping to win the case with percentage from the case is great agreement to have this app installed on all your shopify stores without no monthly fees!
Luxora London
2022-12-20
United Kingdom
Very informative and helpful, easy to work with and they recently also won a chargeback for me which is great! Definitely recommend this app to all store owners.
Recommendation Letters
2022-12-18
United States
Great app and an essential tool for all Shopify store owners. Very detailed and thorough. The app works for both physical goods and digital products and services.
Van Everrett
2022-12-15
Germany
I got this app after a colleague recommended it to me. The service is awesome, it saves so much time that you can rather spend on working on important tasks and the customer service is great too.
Paradsis
2022-12-12
United Kingdom
I recently had my first experience with Chargeflow's customer support team and I must say that I was pleasantly surprised. Everyone I spoke with was incredibly helpful and went above and beyond to make sure my issues were resolved. I was initially hesitant to give Chargeflow a try because I had heard mixed reviews from friends, but I'm glad I took the plunge. The customer support alone has made it worth it for me. I would definitely recommend Chargeflow to others based on my experience.
All Time Mats
2022-12-09
Canada
The team is highly professional and responsive. I'd recommend this anyone who wants to scale their business and invest valuable time into business development, rather than dealing with disputes.
Cablenova
2022-11-30
United Kingdom
We've been using Chargeflow for about 6 months now, and the amount of time and money they have saved us is unreal. Their support team are professional, timely and always open for a chat if you encounter any issues. Can't thank you guys enough! Love from UK :)
Vinia
2022-11-29
United States
Researched and interviewed many different chargeback services, and found that many of them are lacking the core features that Chargeflow has integrated into their app. They automate the data pulling, build out and submit each chargeback, and even have dedicated support agents managing all this for you, I really couldn't believe it until using them for over 4 months now. The amazing part is, they only charge you based on winning the chargeback, so they are aligned to do the best job possible. The team is friendly and amazing to work with also! Highly recommend.
2 Nique's Creation
2022-11-23
United States
Gentle man very informative about charge backs looking forward to implementing charge flow with my store
TheWavyyWay
2022-11-23
United States
I used this app and immediately got direct communication on zoom within 48 hours excellent service so far ! waiting for my result on my chargeback