Reviews for Chargeflow Dispute Chargebacks

Excellent team, they help assist situation that was not our fault and made it possible to get our funds back after delivering the product. This is a must installed app, whenever you have issues on chargeback they are the best to resolve it.

Amazing customer support always availiable, reasonable fee taken by them. Pretty good at winning cases aswell better to have them on your store then not and a super clean layout of the app

If you want chargebacks done automatically this is it. I used it on ALL of my stores doing 6 figures on each and this is literally. THE solution. Shoutout BOAZ, thanks ChargeFlow! <3

For now with the customer service I am getting for them I'll be giving them 5. They are absolutely one chat away regardless of time zone!

Best app if you don't want to manually deal with chargeback and frauds. Everything is automated. And the billing is based on the win rate. Could not ask for more.

Chargeflow has helped us recover funds after so many failed attempts at proving our case with no wins. We finally have 6 wins and counting! Thank you to Mariane for all your assistance when dealing with chargebacks.

I'm extremely impressed with Chargeflow. User Interface is very simple, and Boaz is always readily available to help when I have questions. Chargeflow has allowed me to focus on scaling my business while taking care of the entire chargeback process on many disputes.

Rejuvia

2023-05-23

United States

We couldn't be happier with Chargeflow! It was an easy set up and they got started right away. We had been spending too much time handling chargebacks without much success. So far, Chargeflow has a 100% success rate for us. Highly recommend this app.

My first experience with a dispute chargeback service. Mr. Boaz Edelman was very patient and thorough in going through how the interface works and their team would be able to help my business in the unfortunate event of a chargeback. Appreciate the efforts they put in to help small businesses (and larger ones!) alike!

The team has gone above and beyond to accommodate our needs. Great results so far, highly recommend.

Review: Chargeflow Dispute Chargebacks is a game-changer for online businesses on Shopify. This app offers an intuitive and efficient solution to manage and resolve chargeback disputes with minimal effort. The interface is user-friendly, making it easy to navigate and understand, even for those new to the world of chargebacks. Chargeflow's automation saves time and money, allowing you to focus on growing your business while it handles the tedious aspects of dispute management. The app's success rate in resolving disputes is impressive, offering peace of mind knowing that the chances of winning chargeback cases are high. In summary, Chargeflow Dispute Chargebacks is a must-have for any Shopify store owner looking to streamline their chargeback dispute process and protect their revenue. Highly recommended!

I had a chance to speak with Boaz from customer service on Google Meet. He explained in detail how the company could help me deal with chargebacks moving forward; I will look into providing the coverage for Humm payments provider for Ireland. I hope ChargeFlow can help me to provide a hedge for my business in the future.

This is a great app. I was impressed before I even downloaded in the Shopify store because of the initial chat with questions and answers. I also felt good about the live chat To sum it up TOP OF THE LINE

The best app to secure your assets! highly recommended!! Amazing costumer service, easy to install, great communication, knowledgeable team!

Mariane w/ 10/10 customer service, questionable customers were visiting My Store, and they assisted me by helping me figure out if they were trustworthy or not.

Chargeflow is an amazing app. It takes all stress away from dealing manually with the chargebacks. Gathering the correct information to dispute the case takes a lot of time and they do everything for you, that's a fantastic service.

Very helpful, I had a conversation with Mariane and to be honest she was very kind and professional in her replies, if you have chargbacks or hight risk orders and you need a professional team to look after your orders to make sure it's safe then you should definitely give them a try!!

Fantastic app for to manage customer disputes. very responsive and professional thank you I recommend!

Great customer service.. You just do no need to worry about charge back. They will fully take care of it on time. I will highly recommend this.

Awesome customer service, they help you gather the necessary information for the best chance possible to win your case, they have been able to answer any questions around chargebacks i've had...they've also gave me tips on handling the chargeback directly with the customer and tips on how to stay in front of chargebacks....10 out of 10 recommend

All in one chargeback management, very helpful for our business with a very good win rate of disputes made against our business. Highly recommend installing this app.

Fantastic service and highly recommend this to any retailer out there to stop fraud charge backs and save profits

Maria was absolutely wonderful to chat with. It was a REAL person behind the customer service and she was able to help me confirm multiple things. We have yet to see if the program will help with chargebacks as we just submitted one... however, the evidence is in our favor, thus far, and we are expecting a positive result. It's truly MIND boggling what people will do to get money back for a product they received. We are dealing with a customer who stated they did not receive their package TWICE... living in a gated community. GEO scans show that their package was delivered TWICE... meaning, they not only got the product TWICE, but they made a claim with the Carrier AND did a chargeback! So dubious and should be punishable by law as fraudulent! UGH Hope Chargeflow will work!

Highly recommend! Great customer service, and very successful with chargebacks.

The app is very helpful if you have multiple stores and need to track every case. It allows you to leave notes which was always a downpart of PayPal/Klarna when more than one person is working in there. The App is still having some issues at time but when contacting their support via the chat funktion it gets resolved very fast. I am sure in future this app will be perfect and it will take less time to solve the cases, and to keep track of appealable cases. Thanks for your hard work!