Reviews for CedCommerce Amazon Channel

Fabulous experience. Just what I needed to list my products!

Solei Store

2024-09-17

United States

The app has been very helpful with uploading products to Amazon. Customer service has been great and very attentive. Highly recommend.

Good app helpful support

Great service. I had and issue and they took the time to sort it and more. Friendly and helpful staff.

Mannu Singh was so helpful, for the first time I got helped by an agent here and managed to upload a product through the system, it felt like a great achievement. Also helped with explaining how syncing and linking works

I would like to give special thanks and appreciation to Mannu who is the best support over Ced team. He's a genuine specialist that really understands the app operation and is able to resolve the issues quickly. He has saved his whole team with his outstanding customer service.

I've been using the CedCommerce Amazon application for a long time and also utilizing their Amazon marketing services. Mohd Amir and Neha have been instrumental in boosting my sales on Amazon and consistently supporting me in growing my online business. They are always available for weekly meetings to ensure smooth communication. The ad campaigns managed by them deliver positive and impressive results month after month. I highly recommend CedCommerce to anyone looking to succeed on Amazon!

Mannu Singh helped me with my linking issue super fast! Loving this app so far :)

Great Support!

Divide Board Shop

2024-09-16

United States

I recommend cedcommerce

KRE Prime

2024-09-15

United States

Updated: I have been having a lot of issues with the app upload function. I appreciate Mohd. Shadab Khan helps and support with this issue. Thank you, Overall, my experience with CedCommerce Amazon Channel has been mixed. The application itself can be good, but it's very inconsistent, especially when uploading products. The process of uploading products has been frustrating due to this inconsistency. Initially, I hired the team behind the application to help me upload and manage my products on Amazon. At first, they provided great customer service with good communication, which was the main reason I started using their services. However, over time, their service quality has declined significantly. It has become incredibly difficult to get in touch with anyone for assistance or support. The lack of responsiveness and deteriorating service quality have made it nearly impossible to rely on them for help. Considering the current state of their service, I am contemplating switching to a different application for my Amazon needs. The decline in customer service and support availability has made it challenging to continue using CedCommerce Amazon Channel effectively.

I was having issues learning to use this platform but the customer service rep Mohd. Shadab Khan was extremely helpful and walked me through the process. I am very satisfied with this service!

Raju Sah was amazing and I was very appreciative how quick he was to jump on a call with me to help get this resolved!!!

The assistant is amazing the team is always there to help with any problems

The customer service from Aanya Srivastava was fantastic. I accomplished what I needed to and I am set to move forward successfully.

Amazing Support. I was trying a competitor's app and they offered no screen sharing support and they tried doing everything through a chat box. I wasted months of subscription with them and once I switched over to CedCommerce they solved all my problems and made everything so much cleared in just 20 mins. Amazing. I am kicking myself for taking so long to switch. Their backend platform is so much more cleared and easier to navigate as well. Highly recommended!!! Also you should have your entire team managed by Mannu Singh. He's your most knowledgeable and best agent. I have spoken with some of them and they aren't all as good. But he's really really clear on how to solve issues. Please have him train your entire team!

This 5-star review is especially for Mannu and not the whole team. Mannu was the only one able to help and resolve my issues thoroughly. He walked me through every step and was very patient listening to my concerns. I wished I got more stars to rate his attitude and customer service. For other associates, to be honest, they're hopeless and not proactive and are incapable at all.

So far my experience has been well! Thank you, Vishal, for all your help!

Great service by CED Commerce Team.

The support I get from the people @CedCommerce is simply amazing! Always takes the extra time to make sure everything is working. In-app chat is also super convenient! Would give more stars if I could

I would like to share the support team at CED Commerce is excellent always responsive, knowledgeable, and incredibly helpful. They go above and beyond to resolve issues quickly, providing clear guidance and personalized assistance. Their dedication ensures smooth operations and makes the entire experience seamless and stress-free. thanks a lot for assisting at the beginning level!

Great service, very helpful

Great customer support! Fast and efficient

CedCommerce is a very useful tool that helps me link Amazon with Shopify. I had some issues with the set up initially but the customer services was very helpful and helped me sort it out very quickly and kindly. really appreciated their help. Thank you Mansi!

Mannu is a great tech person, he is helping me understand the ced app and has taken the time to show me step by step how to upload on Amazon