Reviews for BOLD Upsell AI Powered Upsells
Quicare Store
2019-08-28
United States
Thanks Brysen and Robert P for a job well done of integrating the product into my website. Really appreciate your help.
Sidekik
2019-08-28
United States
This app is great for upsell during checkout. After checkout it is more complicated to set up but the technical support is great. Guri and Simran were very helpful in making sure the app worked correctly for me.
Twisted Gear Inc
2019-08-26
United States
I’m sure the app is fine. Unfortunately the customer service is terrible! Really don’t recommend this app if the device is this bad early on.
GREENPLACEMENTS
2019-08-23
France
I noticed right away what a difference bold upsell made for my store. I will definitely advise others to use it.
AllThatFunStuff
2019-08-20
United States
Super simple to install and great looking app. Highly Recommend!!! I install this great app on my Shopify store and get immediate results.
Tiny Fantasy Land
2019-08-16
United States
Yikes this app kills your site load speed. i just noticed this after the 1st day of installing it now i have to go back and remove junk from this app. The app is super clunky and this is just awful.
yeehawcowboy
2019-08-14
United States
the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app.
Splash Wines
2019-08-08
United States
Harpreet in Customer service was wonderful, and really helped us learn more about the app and its functions
Jeff's General Stores
2019-08-07
United States
Just began using the app, working great so far, I anticipate increasing sales by hopefully 25% - 30%.
Drip Optic
2019-08-06
United States
Rajni was great help today. She gave me proper attention and helped me solve a crucial problem. Thank you!
2019-08-05
United States
We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc. Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly. There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill customers needs and they're getting error later at checkout. Our customers were able to add 10 qty from upsell but item didn't have stock and customer got error message at checkout forcing customer to make more extra steps instead of checkout. So we've went and restrict to allow 3 qty max per each upsell product. But other than above issues, it's working perfectly as expected for such kind of apps. We cannot count exact increase in business according to just this app as we've done many things to increase conversion as well as design and speed optimization. But overall we're seeing ave. 75% increase month over month comparing with 2018. 95% usually really informative and helpful, really resolves issues. Just sometimes there is a confusion when another person jumps into the conversation helping cleaning tickets instead of original person. Those jump in people can give wrong reply or cannot really resolve original issue as they looks like simply didn't go through whole correspondence in order to address the issue properly. We have to explain the issue from the beginning that is annoying. It's ok for jumping in new people just they need to spend more time before contacting clients back instead of passing this to us. We're expecting to receive resolved issue. However it happens rare. Overall support is really helpful.
Knit 9
2019-07-30
United Kingdom
Really like the ease of use of the app for creating linked products and upselling. Searching for products could be a little more streamlined, but aside from that - all good.
Trendminator.com
2019-07-29
Germany
Abhijeet’s helped me out today it was very very very very very very very very goooooooooooooooooooood
Bouncy Blue
2019-07-27
United Kingdom
Love this upsell app! Makes it supereasy to create upsells and also monitor them. By far the best app for this on the market. P.S Go get your high fives!
GreatTimesAhead
2019-07-25
France
Taylor was really quick to reply and solve my problem. He explained why the app didn't work properly and changed the coding.
Zalooo.com
2019-07-24
Vietnam
i love this app .easy to setup and config . this app bring to me a lot of benefits recommend to everyone
Dofos Pet Centre
2019-07-24
United Kingdom
The app is great! But with BOLD the support is nexct level we had a small issue and Parminder sorted it for us quickly !
2019-07-24
United States
Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.
BluPandas
2019-07-24
United States
Rajni was a big help to all my questions and making sure the app works just how I wanted it to work. Great staff, great product!
Pokiloop
2019-07-18
France
First Bold app that I'm using and I can't live without it anymore ! Why ? Because it's not only a great app, the team behind is so competent and it's really important to me ! I asked to their Support to help me with a special customization so that the upsell can work well with my Shopify theme, they did everything and really fast. Special thanks to Jonnathan from the Support team !
F'n Glam, Be You...
2019-07-17
Canada
I usually use bold apps for my stores because they some of the best out there. Plus I supporting my fellow Winterpeggers as I live there too :-) Had a few issues oddly this time on my new store, but wthey were fixed pretty fast. Thanks
VitaminGroceryStore.com
2019-06-29
United States
Please update the tutorial on upsell and cashier. Interface has changed. It's difficult to setup while following along in the video.
A Rustic Feeling
2019-06-25
United States
I use the Bold Upsell app to help increase the sale amounts at checkout. I LOVE this app !! It's super easy to use and the team at Bold is available if you need help. Very friendly, professional and responsive! THANK YOU for making life easier for this shop owner :D
Italian Bathrooms
2019-06-20
Monaco
Great support. Received prompt assistance once I submitted a ticket and within a couple of days they managed to fix all my issues and even make possible one feature request i submitted. Would definitely recommend to anyone!
Corporate Kit
2019-06-18
United States
By far one of the best apps on Shopify. Additionally, their customer service is off the charts! I asked for a custom tweak to the app to their support chat and Harpreet and Aman were on it! Within 10 minutes they had completed my request! Absolutely fantastic.